SCOTT B. JOHNSONILLINOIS ONLINE NETWORK

UNIVERSITY OF ILLINOIS

Communication Approaches for the 21st

Century Educator

Handy Old Saw

http://farm5.staticflickr.com/4120/4903140571_18a38b2a07_d.jpg

No, really

http://www.tumblr.com/tagged/communication-theory

Most important element of communication to you?

Key elements

What you sayHow you say itWhere you say itTo whomWhenWhy

Who are you?

TutorBest friendCare-takerAuthority

Written: Internal

Inside the course management system

Written: Internal

Inside the course management system Messaging system

Written: Internal

Inside the course management system Grade book feedback

Written: Internal

Inside the course management system Discussion forum

Written: External

Wikis and Blogs Cautions

Email

Assigned to post work in wiki or blog?Was it successful?

Written: External

Third-party technologies and services Security Accessibility Durability

Engagement

Chalkboard

Whiteboard

Slides

Transparencies

PPT , or free Alternatives

Written: Push vs. pull

Posting to website (pull --- as in “are we pulling them in to the site”) vs.

Text messaging or emailing (push – pushing messages out to them)

Question:Have you/should you use text

messaging in context of course communication?

Written: "Broadcast" vs. point to point

Who can receive it?Who should receive it?Will they receive it?Personalized/Individualized commentsInstructor’s comment bank

Example of item in a comment bank

You just split the infinitive. Are you sure you want to do that? Look for other options on pages 44-48 of the writing guide or here http://www.chicagomanualofstyle.org/qanda/data/faq/topics/SplitInfinitives.html?old=

Another example of comment bank

No. You just described punishment, not negative reinforcement. Remember that reinforcement is given in an attempt to increase the likelihood of the behavior happening again.

Written: Accountability

Policy, practice, and expectations Retrievable? Accessibility? Archived?

How do you like to give written feedback?

Written Feedback

@Twitter

Chat in webconference

To and from learners (student-

student)

Interactions

Auditory/Verbal

Voice – http://voicethread.com/

Attach wav files (other formats)

Narrated slideshows, PPT , Keynote, Captivate/Articulate, Collaborate

Voice (yours)

Tone

Voice inflections

Pitch of your voice

Accent

Pace of your speech

Choice of words

Avoid idioms with multicultural audience

Video

Attach video: wmv, mov, mp4 fileLink to http://www.Youtube.com,

http://www.teachertube.com/, or other media server offered by University

Upload videos to CMS and link to them

Feedback

TimelyPositivePrivateSpecific

http://www.faculty.londondeanery.ac.uk/e-learning/feedback/giving-feedback

Feedback

ConstructiveTask-related, not personality-related

Avoid overloadSuggest resources and/or alternatives

http://www.faculty.londondeanery.ac.uk/e-learning/feedback/giving-feedback

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Contact Info

Scott B. Johnson217.333.4393Ion-mail@illinois.eduhttp:www.ion.uillinois.edu