Post on 20-May-2020
Copyright © 2011, Spillman Technologies, Inc. All rights reserved. Information is subject to change without notice. Rev. 01.06.11
4625 West Lake Park Blvd.Salt Lake City, Utah 84120
800.860.8026info@spillman.comwww.spillman.com
Layton Communications Center, UtahSpillman agency since 2002
Spillman’s Communication Center Solutions
Spillman provides your communications center with the responsive, reliable, and easy-to-use solutions you need to respond quickly
to emergencies. Spillman’s unique architecture is specifically designed for live data sharing. The single-source database reduces
duplicate data entry, providing your communications center with accurate data that helps you efficiently serve your community.
Spillman offers more than 40 modular software solutions, allowing you to create a customized system that meets your
communications center’s unique needs while preserving all the benefits of an off-the-shelf system. Spillman follows a distinctive
site license pricing model for desktop modules, contributing significantly to the long-term savings and system value. Finally,
Spillman combines innovative software with an unparalleled commitment to customer service, providing you with technical
training and 24/7 support.
Spillman software is designed to meet your communications center’s CAD, Mapping & GIS, Mobile Data, Data Sharing, and Personnel & Resources needs.
“We sincerely appreciate the partnership and the cooperation that we
received from Spillman. (Spillman has done) an excellent job of meeting
our needs.” Director Bill Harry
Salt Lake Valley Emergency Communications Center (VECC), Utah
Customer since 2000
For nearly 30 years, Spillman has provided innovative and reliable dispatch software systems to communications centers
nationwide. We are dedicated to creating software that helps your communications center respond quickly and efficiently in
emergency situations.
Spillman Technologies provides comprehensive public safety software solutions for more than 900 communications centers,
police departments, sheriff’s offices, fire departments, and correctional facilities nationwide. Spillman specializes in integrated
software, including CAD, RMS, Mobile Data & Field Reporting, Mapping & GIS, Crime Analysis & CompStat, JMS, Fire, Data Sharing,
and Personnel & Resources.
Integrated Hub™
At the core of the Spillman system is Integrated Hub
– the foundation for the system’s key components
including a single-source database, master tables,
Geographic Information System (GIS) technology, and
message center. Using an open, centralized database, all
information is entered, stored, and extracted in real time
while providing total software integration.
Open Database
As the sole location for the input, storage, and retrieval of agency-wide records, the system’s single-source database allows you
to build a foundation of secure and accurate information. Its open-architecture design supports industry standards such as Open
Database Connectivity (ODBC) and SQL to make data easily accessible.
Keeping Communities Safe with Spillman
Administrators use Spillman to dispatch for multiple agencies and manage their communication center’s resources.
Dispatchers use Spillman to query local, state, and national databases for information and view calls and law
enforcement units on a customizable, electronic map.
The IT department uses Spillman’s 24/7 support to quickly resolve software issues.
The GIS division uses Spillman to create and store detailed jurisdictional maps with street and address information.
Spillman integration allows all departments within your agency to share live data.
Third-party Interfaces
To help you maximize your existing vendor relationships, Spillman partners with a variety of third-party vendors through custom
software interfaces as well as XML or ODBC data exchanges. Two premier partnerships that benefit police departments include
HipLink Paging and ProQA.
Dispatchers can use the HipLink Paging Interface to wirelessly relay real-time call information to pagers, smart phones, faxes,
printers, laptop computers, landline phones, and more. Pages can be sent manually, or the interface can be configured to send
pages automatically based on the type and nature of the emergency.
The ProQA Interface allows agency personnel to transfer important law data between Spillman’s Computer-Aided Dispatch
solutions and ProQA. The interface integrates ProQA data into the dispatch process, making it easy to start a new ProQA case and
keep a thorough record of calls, searchable from within Spillman’s CAD.
Other common interfaces for communicatons centers include CopLink and Pictometry. For additional information about
Spillman’s interfaces, visit www.spillman.com/interfaces.
Modules
With more than 40 off-the-shelf modules and dozens of additional interfaces to choose from, our communications
software allows you to customize a system that meets your agency’s individual needs.
Modules accompanied by the communications icon indicate those most suited to communication centers.
Alarm Tracking and Billing
CAD
CAD Mapping
CAD-to-CAD Interface
Civil Process
Commissary Management
CompStat Dashboard
E-911 Interface
Equipment Maintenance
Evidence Bar Code & Audit Interface
Evidence Management
Fire Mobile AVL Mapping
Fire Mobile CAD
Fire Mobile Field Interview Forms
Fire Mobile Premises & HazMat
Fleet Maintenance
Imaging
InSight
Inventory Management
Jail Management
Law Records with UCR/IBR
Licenses and Permits
Mobile Office: Accident Forms
Mobile Office: AVL Mapping
Mobile Office: Citation Forms
Mobile Office: Driver License Scanning
Mobile Office: Law Field Interview Forms
Mobile Office: Law Forms
Mobile Office: Premises and HazMat
Mobile Office: Records
Mobile Office: Spillman Touch
Mobile Office: State and National Queries
Mobile Office: Voiceless CAD
Pawned Property
Personnel Management
Pin Mapping
Premises and HazMat Information
Premises Inspections
Response Plans
Rip-n-Run
State Link
Traffic Information
Vehicle Impound
Master Tables
The system’s master tables allow you to enter data once, where it is automatically shared among related modules. All tables are
accessible from any Spillman module, providing direct access to critical agency information. You can also attach related files to
records, including images, sound waves, and other essential documents.
Message Center
Spillman’s messaging feature allows you to view state search returns and send or receive messages directly from the system.
Instant messaging provides communication between single agency users or groups. It also provides pop-up alerts for BOLOs,
ATLs, and Amber Alerts with audible and visual notification.
Dual-Platform Compatibility
The Spillman system is compatible with Microsoft Windows® and IBM AIX® operating systems. This compatibility enables you to
choose the platform that best fits your agency’s needs and maximizes the productivity of system users.
Data Sharing and NIEM
The Spillman system is constructed to unify all divisions throughout your agency in addition to supporting regional data sharing
with real-time data flow. Intra-agency sharing streamlines data exchange by connecting departments through fully integrated
modules and immediate access to information. Regional sharing makes it possible for multiple “shared” agencies to utilize one
central Spillman database housed by a “host” agency. Using the National Information Exchange Model (NIEM), the Spillman
system also allows you to interface with third-party systems without developing costly interfaces.
NamesA single record is created for each person’s name, which
becomes instantly accessible from all other system tables.
On-Call SchedulingPersonnel resources are
tracked and individuals with special skills can be assigned
to specific calls.
VehiclesVehicle records contain
detailed information about each vehicle entered into
the system.
Demographic SummaryCharacteristics of those
involved in law enforcement activities are recorded and
made available for reporting.
PropertyProperty records contain
detailed item characteristics and are linked to the
property owner.
ResourcesResources are managed for quick access in emergency
situations.
Wanted PersonsThe wanted persons table is checked for active warrants
each time a name record is displayed.
DisseminationAn electronic paper trail is created by linking inserted
text to name records.
GIS Benefits
Spillman’s Geographic Information System (GIS) software allows you to save valuable time by connecting directly to an ESRI
Arc GIS server, eliminating the need to load a map into the database. With Spillman, you can access a layered electronic map of
your jurisdiction containing detailed street and address information, specific addresses, and intersections. Spillman’s GIS is fully
integrated with Spillman CAD, allowing dispatchers to access comprehensive address information like alerts and past incidents,
address candidate scoring, common place names, duplicate call alerts, and dispatch zone assignment.
You can also use Spillman’s GIS software for address verification. Address verification gives your communications center access to
a layered electronic map of your jurisdiction containing detailed street and address information. The database displays specific
addresses and intersections, including x- and y-coordinates, enabling you to rapidly identify correct locations, including common
location names and alternate or alias street names.
The Address Selection screen
scores each address candidate
according to how closely it
matches the address you entered.
The color-coded addresses allow
you to quickly select the most
correct choice.
Address candidates can be
viewed on a map, where they
are also color-coded according
to how closely they match the
address you entered.
Innovative Architecture
Spillman’s unique architecture consists of three tiers: the
database server; the application server, or business rules; and
Spillman’s modular solutions and interfaces. This off-the-shelf
architecture makes Spillman a flexible, user-friendly system
for handling complex information, regardless of your agency
type or size. In addition, the architecture’s scalability adapts to your needs by allowing you to support more users as your agency
grows, and the Sentryx® architecture offers an updated interface and standardized features and tools.
Powerful Searching
The Spillman system enables you to pinpoint information fast. You can search multiple fields simultaneously, search a single field
or combination of fields, expand or restrict search criteria, and use versatile criteria like “wild card” or “sounds-like” searches.
With Sentryx-based modules, you can save your searches and recall them later, eliminating the need to re-enter the same search
criteria multiple times.
Multi-jurisdictional Interoperability
Spillman’s integrated public safety solutions enable multiple jurisdictions to share data while keeping sensitive
information secure and preserving unique agency standards. Communications centers, police departments, sheriff’s
offices, fire departments, and correctional facilities across the nation use Spillman to exchange critical information. In
fact, 80 percent of Spillman customers use the software to share data with anywhere from two to 51 other Spillman
and non-Spillman agencies.
IT Benefits
With Spillman, you can receive support 24 hours a day, seven days a week. You can manage problems online at MySpillman.com
and access Spillman’s Knowledgebase for assistance. Spillman provides your agency with multiple training opportunities, including
on-site training plans and a simulated database where users can practice their skills.
Spillman’s Application Server is a Web-based control panel that assists you in your system administration responsibilities by
providing you with a single location to manage all online Spillman administration tools. The server is accessible from the Internet
browser of any computer on an agency’s Spillman server. You can also conveniently install upgrades using Spillman’s server-to-
client feature. This allows Spillman to send upgrades to your agency’s software automatically, saving you the time of manually
installing upgrades on each computer.
Spillman protects sensitive data by defining permissions for programs, menus, screens, and even individual records and fields. You
can use permissions to limit a dispatcher’s access to one agency’s records, or to give them access to system functions.
More than 100 preformatted, dispatch-specific reports allow your agency to document dispatch activities. Reports can also be
customized to meet your communications center’s specific needs. Advanced reporting tools make it easy for consolidated centers
to accommodate reporting guidelines for each agency served.
Spillman’s AVL Mapping
and CAD Mapping
modules allow you
to see the location of
calls and units on an
electronic map.
Cutting-Edge Visual Involvements®
Spillman’s signature Involvements provide you with the most robust investigative tool in the industry. Involvements span all
master tables and intuitively link incidents, persons, vehicles, properties, and other records together as one – automatically
connecting key pieces of information. In addition, the system’s Visual Involvements feature sets a new industry standard by
providing a simple and effective way to view relationships between linked data using an interactive, web-like structure.
Total System Security
Spillman’s enhanced data security allows you to limit information access to authorized personnel at both system and user levels.
Sensitive data is protected by defining permissions for programs, menus, screens, and even individual records and fields.
Administration Benefits
Spillman’s dispatch solutions allow your communications center to efficiently serve your community through access to real-time,
fully integrated data. Spillman’s unique architecture is specifically designed for live data sharing, providing you with the most
accurate data. The single-source database also reduces duplicate data entry and ensures that data is accurate and useable.
Spillman’s fully integrated solutions allow you to dispatch for several agencies at once. Using Spillman InSight™, you can search
and receive real-time data from agencies outside your jurisdiction – even agencies that use disparate systems. The CAD-to-CAD
Interface allows you to exchange call data with other Spillman and non-Spillman dispatch centers.
You can also use Spillman to better manage your communication center’s resources and improve job satisfaction and recruitment.
With Spillman’s Personnel Management module, you can track employees’ unique skills, such as language fluency, certifications,
and explosives expertise. This allows you to identify unmet needs within your agency, recruit or train employees as needed, and
ensure that existing employees remain current with training and certification requirements.
Spillman also allows you to simplify billing procedures by allowing you to compile specialized reports for measuring
dispatch activities and services. These reports allow you to precisely detail the services rendered to multiple agencies, while
accommodating each agency’s unique reporting requirements.
Using the Spillman Touch™ application, you can access records and images, search for data, and view dispatch information using
a mobile device.
The Quickest Route feature helps you
identify the fastest route to a specific
location while taking into account your
local street network and geographic
barriers. You can see the route
displayed on a map, as well as turn-by-
turn directions to the location.
Spillman’s customizable CAD software allows you to quickly dispatch
calls from the CAD command line. You can also dispatch calls using
a mouse or by dragging and dropping a patrol unit icon over a call
icon on a CAD map.
Return on Investment
Spillman is dedicated to ensuring that you receive a full return on your software investment. Spillman’s unique site-
license pricing model provides you with immediate savings and long-term value by allowing for your communication
center’s potential growth without added expense. Customers with Annual Maintenance Agreements will receive
upgraded versions of existing software at no charge, including new features and enhancements. Upgrades and
enhancements include free telephone or online implementation assistance. In addition, Spillman devotes millions
of dollars annually to create user-requested product enhancements and updates. With approximately 80 percent
of annual product enhancements coming from user suggestions, our customers play a vital role in determining the
evolution of Spillman software.
The Personnel Management module collects
valuable employee information in one
location, including the employment start
date, future evaluation dates, and emergency
contact information.
Use the Spillman Touch application to retrieve information about a
name record in the Spillman system, including a mug shot, physical
characteristics, alerts, Involvements®, and more.
Dispatch Benefits
Efficiently manage calls for a single agency or multiple jurisdictions using Spillman’s Computer-Aided Dispatch (CAD) module.
From the CAD command line, you can instantly query name, vehicle, property, and law incident records within the Law Records
module without exiting the CAD status screen. You can also use Spillman InSight™ and the State Link module to search local,
state, and national databases for information. CAD screen capabilities allow you to easily handle calls from several agencies or
jurisdictions. Screen features are customizable, enabling you to configure the icon size, font, color, and other features of the
dispatch screen to meet your individual preferences.
Spillman’s CAD module enables you to choose to dispatch calls with a mouse or directly from the CAD command line. You
can also dispatch a call using Spillman’s CAD Mapping module by dragging and dropping a unit icon over a call icon on an
electronic map. Spillman’s CAD module provides you with real-time call updates, unit responses, and automatic alerts on wanted
or missing persons.
Respond quickly and accurately in an emergency using Spillman software. You can determine which unit is closest to a call
using the Quickest Route feature of the Automated Vehicle Locator (AVL) Mapping module, which takes into account your
local street network and geographic barriers. The Response Plans module provides you with a pre-determined list of response
assignments and instructions for various incidents. Spillman’s Geographic Information System (GIS) is fully integrated into the
dispatch software, allowing you access to historical information about an address as well as time-saving features like common
place names and reverse coordinate-to-address geocoding.
You can use Spillman’s CAD Mapping module to access visual information about an area, including street names, major
buildings, landmarks, and more. Right-click on a call or unit symbol to retrieve call information. Using Spillman’s E-911 Interface,
view real-time locations of wireless and landline calls on a digital map. You can also view the location of all field units on a map
using Spillman’s AVL Mapping module and a GPS.
Spillman employees are helping to define standards for Next Generation 9-1-1 technology. Through our support of NG9-1-1,
Spillman users will have the ability to transmit a variety of call data including images, videos, and text messages to Spillman’s
CAD module.
Return on Investment
Spillman is dedicated to ensuring that you receive a full return on your software investment. Spillman’s unique site-
license pricing model provides you with immediate savings and long-term value by allowing for your communication
center’s potential growth without added expense. Customers with Annual Maintenance Agreements will receive
upgraded versions of existing software at no charge, including new features and enhancements. Upgrades and
enhancements include free telephone or online implementation assistance. In addition, Spillman devotes millions
of dollars annually to create user-requested product enhancements and updates. With approximately 80 percent
of annual product enhancements coming from user suggestions, our customers play a vital role in determining the
evolution of Spillman software.
The Personnel Management module collects
valuable employee information in one
location, including the employment start
date, future evaluation dates, and emergency
contact information.
Use the Spillman Touch application to retrieve information about a
name record in the Spillman system, including a mug shot, physical
characteristics, alerts, Involvements®, and more.
Dispatch Benefits
Efficiently manage calls for a single agency or multiple jurisdictions using Spillman’s Computer-Aided Dispatch (CAD) module.
From the CAD command line, you can instantly query name, vehicle, property, and law incident records within the Law Records
module without exiting the CAD status screen. You can also use Spillman InSight™ and the State Link module to search local,
state, and national databases for information. CAD screen capabilities allow you to easily handle calls from several agencies or
jurisdictions. Screen features are customizable, enabling you to configure the icon size, font, color, and other features of the
dispatch screen to meet your individual preferences.
Spillman’s CAD module enables you to choose to dispatch calls with a mouse or directly from the CAD command line. You
can also dispatch a call using Spillman’s CAD Mapping module by dragging and dropping a unit icon over a call icon on an
electronic map. Spillman’s CAD module provides you with real-time call updates, unit responses, and automatic alerts on wanted
or missing persons.
Respond quickly and accurately in an emergency using Spillman software. You can determine which unit is closest to a call
using the Quickest Route feature of the Automated Vehicle Locator (AVL) Mapping module, which takes into account your
local street network and geographic barriers. The Response Plans module provides you with a pre-determined list of response
assignments and instructions for various incidents. Spillman’s Geographic Information System (GIS) is fully integrated into the
dispatch software, allowing you access to historical information about an address as well as time-saving features like common
place names and reverse coordinate-to-address geocoding.
You can use Spillman’s CAD Mapping module to access visual information about an area, including street names, major
buildings, landmarks, and more. Right-click on a call or unit symbol to retrieve call information. Using Spillman’s E-911 Interface,
view real-time locations of wireless and landline calls on a digital map. You can also view the location of all field units on a map
using Spillman’s AVL Mapping module and a GPS.
Spillman employees are helping to define standards for Next Generation 9-1-1 technology. Through our support of NG9-1-1,
Spillman users will have the ability to transmit a variety of call data including images, videos, and text messages to Spillman’s
CAD module.
Cutting-Edge Visual Involvements®
Spillman’s signature Involvements provide you with the most robust investigative tool in the industry. Involvements span all
master tables and intuitively link incidents, persons, vehicles, properties, and other records together as one – automatically
connecting key pieces of information. In addition, the system’s Visual Involvements feature sets a new industry standard by
providing a simple and effective way to view relationships between linked data using an interactive, web-like structure.
Total System Security
Spillman’s enhanced data security allows you to limit information access to authorized personnel at both system and user levels.
Sensitive data is protected by defining permissions for programs, menus, screens, and even individual records and fields.
Administration Benefits
Spillman’s dispatch solutions allow your communications center to efficiently serve your community through access to real-time,
fully integrated data. Spillman’s unique architecture is specifically designed for live data sharing, providing you with the most
accurate data. The single-source database also reduces duplicate data entry and ensures that data is accurate and useable.
Spillman’s fully integrated solutions allow you to dispatch for several agencies at once. Using Spillman InSight™, you can search
and receive real-time data from agencies outside your jurisdiction – even agencies that use disparate systems. The CAD-to-CAD
Interface allows you to exchange call data with other Spillman and non-Spillman dispatch centers.
You can also use Spillman to better manage your communication center’s resources and improve job satisfaction and recruitment.
With Spillman’s Personnel Management module, you can track employees’ unique skills, such as language fluency, certifications,
and explosives expertise. This allows you to identify unmet needs within your agency, recruit or train employees as needed, and
ensure that existing employees remain current with training and certification requirements.
Spillman also allows you to simplify billing procedures by allowing you to compile specialized reports for measuring
dispatch activities and services. These reports allow you to precisely detail the services rendered to multiple agencies, while
accommodating each agency’s unique reporting requirements.
Using the Spillman Touch™ application, you can access records and images, search for data, and view dispatch information using
a mobile device.
The Quickest Route feature helps you
identify the fastest route to a specific
location while taking into account your
local street network and geographic
barriers. You can see the route
displayed on a map, as well as turn-by-
turn directions to the location.
Spillman’s customizable CAD software allows you to quickly dispatch
calls from the CAD command line. You can also dispatch calls using
a mouse or by dragging and dropping a patrol unit icon over a call
icon on a CAD map.
Innovative Architecture
Spillman’s unique architecture consists of three tiers: the
database server; the application server, or business rules; and
Spillman’s modular solutions and interfaces. This off-the-shelf
architecture makes Spillman a flexible, user-friendly system
for handling complex information, regardless of your agency
type or size. In addition, the architecture’s scalability adapts to your needs by allowing you to support more users as your agency
grows, and the Sentryx® architecture offers an updated interface and standardized features and tools.
Powerful Searching
The Spillman system enables you to pinpoint information fast. You can search multiple fields simultaneously, search a single field
or combination of fields, expand or restrict search criteria, and use versatile criteria like “wild card” or “sounds-like” searches.
With Sentryx-based modules, you can save your searches and recall them later, eliminating the need to re-enter the same search
criteria multiple times.
Multi-jurisdictional Interoperability
Spillman’s integrated public safety solutions enable multiple jurisdictions to share data while keeping sensitive
information secure and preserving unique agency standards. Communications centers, police departments, sheriff’s
offices, fire departments, and correctional facilities across the nation use Spillman to exchange critical information. In
fact, 80 percent of Spillman customers use the software to share data with anywhere from two to 51 other Spillman
and non-Spillman agencies.
IT Benefits
With Spillman, you can receive support 24 hours a day, seven days a week. You can manage problems online at MySpillman.com
and access Spillman’s Knowledgebase for assistance. Spillman provides your agency with multiple training opportunities, including
on-site training plans and a simulated database where users can practice their skills.
Spillman’s Application Server is a Web-based control panel that assists you in your system administration responsibilities by
providing you with a single location to manage all online Spillman administration tools. The server is accessible from the Internet
browser of any computer on an agency’s Spillman server. You can also conveniently install upgrades using Spillman’s server-to-
client feature. This allows Spillman to send upgrades to your agency’s software automatically, saving you the time of manually
installing upgrades on each computer.
Spillman protects sensitive data by defining permissions for programs, menus, screens, and even individual records and fields. You
can use permissions to limit a dispatcher’s access to one agency’s records, or to give them access to system functions.
More than 100 preformatted, dispatch-specific reports allow your agency to document dispatch activities. Reports can also be
customized to meet your communications center’s specific needs. Advanced reporting tools make it easy for consolidated centers
to accommodate reporting guidelines for each agency served.
Spillman’s AVL Mapping
and CAD Mapping
modules allow you
to see the location of
calls and units on an
electronic map.
Master Tables
The system’s master tables allow you to enter data once, where it is automatically shared among related modules. All tables are
accessible from any Spillman module, providing direct access to critical agency information. You can also attach related files to
records, including images, sound waves, and other essential documents.
Message Center
Spillman’s messaging feature allows you to view state search returns and send or receive messages directly from the system.
Instant messaging provides communication between single agency users or groups. It also provides pop-up alerts for BOLOs,
ATLs, and Amber Alerts with audible and visual notification.
Dual-Platform Compatibility
The Spillman system is compatible with Microsoft Windows® and IBM AIX® operating systems. This compatibility enables you to
choose the platform that best fits your agency’s needs and maximizes the productivity of system users.
Data Sharing and NIEM
The Spillman system is constructed to unify all divisions throughout your agency in addition to supporting regional data sharing
with real-time data flow. Intra-agency sharing streamlines data exchange by connecting departments through fully integrated
modules and immediate access to information. Regional sharing makes it possible for multiple “shared” agencies to utilize one
central Spillman database housed by a “host” agency. Using the National Information Exchange Model (NIEM), the Spillman
system also allows you to interface with third-party systems without developing costly interfaces.
NamesA single record is created for each person’s name, which
becomes instantly accessible from all other system tables.
On-Call SchedulingPersonnel resources are
tracked and individuals with special skills can be assigned
to specific calls.
VehiclesVehicle records contain
detailed information about each vehicle entered into
the system.
Demographic SummaryCharacteristics of those
involved in law enforcement activities are recorded and
made available for reporting.
PropertyProperty records contain
detailed item characteristics and are linked to the
property owner.
ResourcesResources are managed for quick access in emergency
situations.
Wanted PersonsThe wanted persons table is checked for active warrants
each time a name record is displayed.
DisseminationAn electronic paper trail is created by linking inserted
text to name records.
GIS Benefits
Spillman’s Geographic Information System (GIS) software allows you to save valuable time by connecting directly to an ESRI
Arc GIS server, eliminating the need to load a map into the database. With Spillman, you can access a layered electronic map of
your jurisdiction containing detailed street and address information, specific addresses, and intersections. Spillman’s GIS is fully
integrated with Spillman CAD, allowing dispatchers to access comprehensive address information like alerts and past incidents,
address candidate scoring, common place names, duplicate call alerts, and dispatch zone assignment.
You can also use Spillman’s GIS software for address verification. Address verification gives your communications center access to
a layered electronic map of your jurisdiction containing detailed street and address information. The database displays specific
addresses and intersections, including x- and y-coordinates, enabling you to rapidly identify correct locations, including common
location names and alternate or alias street names.
The Address Selection screen
scores each address candidate
according to how closely it
matches the address you entered.
The color-coded addresses allow
you to quickly select the most
correct choice.
Address candidates can be
viewed on a map, where they
are also color-coded according
to how closely they match the
address you entered.
Integrated Hub™
At the core of the Spillman system is Integrated Hub
– the foundation for the system’s key components
including a single-source database, master tables,
Geographic Information System (GIS) technology, and
message center. Using an open, centralized database, all
information is entered, stored, and extracted in real time
while providing total software integration.
Open Database
As the sole location for the input, storage, and retrieval of agency-wide records, the system’s single-source database allows you
to build a foundation of secure and accurate information. Its open-architecture design supports industry standards such as Open
Database Connectivity (ODBC) and SQL to make data easily accessible.
Keeping Communities Safe with Spillman
Administrators use Spillman to dispatch for multiple agencies and manage their communication center’s resources.
Dispatchers use Spillman to query local, state, and national databases for information and view calls and law
enforcement units on a customizable, electronic map.
The IT department uses Spillman’s 24/7 support to quickly resolve software issues.
The GIS division uses Spillman to create and store detailed jurisdictional maps with street and address information.
Spillman integration allows all departments within your agency to share live data.
Third-party Interfaces
To help you maximize your existing vendor relationships, Spillman partners with a variety of third-party vendors through custom
software interfaces as well as XML or ODBC data exchanges. Two premier partnerships that benefit police departments include
HipLink Paging and ProQA.
Dispatchers can use the HipLink Paging Interface to wirelessly relay real-time call information to pagers, smart phones, faxes,
printers, laptop computers, landline phones, and more. Pages can be sent manually, or the interface can be configured to send
pages automatically based on the type and nature of the emergency.
The ProQA Interface allows agency personnel to transfer important law data between Spillman’s Computer-Aided Dispatch
solutions and ProQA. The interface integrates ProQA data into the dispatch process, making it easy to start a new ProQA case and
keep a thorough record of calls, searchable from within Spillman’s CAD.
Other common interfaces for communicatons centers include CopLink and Pictometry. For additional information about
Spillman’s interfaces, visit www.spillman.com/interfaces.
Modules
With more than 40 off-the-shelf modules and dozens of additional interfaces to choose from, our communications
software allows you to customize a system that meets your agency’s individual needs.
Modules accompanied by the communications icon indicate those most suited to communication centers.
Alarm Tracking and Billing
CAD
CAD Mapping
CAD-to-CAD Interface
Civil Process
Commissary Management
CompStat Dashboard
E-911 Interface
Equipment Maintenance
Evidence Bar Code & Audit Interface
Evidence Management
Fire Mobile AVL Mapping
Fire Mobile CAD
Fire Mobile Field Interview Forms
Fire Mobile Premises & HazMat
Fleet Maintenance
Imaging
InSight
Inventory Management
Jail Management
Law Records with UCR/IBR
Licenses and Permits
Mobile Office: Accident Forms
Mobile Office: AVL Mapping
Mobile Office: Citation Forms
Mobile Office: Driver License Scanning
Mobile Office: Law Field Interview Forms
Mobile Office: Law Forms
Mobile Office: Premises and HazMat
Mobile Office: Records
Mobile Office: Spillman Touch
Mobile Office: State and National Queries
Mobile Office: Voiceless CAD
Pawned Property
Personnel Management
Pin Mapping
Premises and HazMat Information
Premises Inspections
Response Plans
Rip-n-Run
State Link
Traffic Information
Vehicle Impound
Copyright © 2011, Spillman Technologies, Inc. All rights reserved. Information is subject to change without notice. Rev. 01.06.11
4625 West Lake Park Blvd.Salt Lake City, Utah 84120
800.860.8026info@spillman.comwww.spillman.com
Layton Communications Center, UtahSpillman agency since 2002
Spillman’s Communication Center Solutions
Spillman provides your communications center with the responsive, reliable, and easy-to-use solutions you need to respond quickly
to emergencies. Spillman’s unique architecture is specifically designed for live data sharing. The single-source database reduces
duplicate data entry, providing your communications center with accurate data that helps you efficiently serve your community.
Spillman offers more than 40 modular software solutions, allowing you to create a customized system that meets your
communications center’s unique needs while preserving all the benefits of an off-the-shelf system. Spillman follows a distinctive
site license pricing model for desktop modules, contributing significantly to the long-term savings and system value. Finally,
Spillman combines innovative software with an unparalleled commitment to customer service, providing you with technical
training and 24/7 support.
Spillman software is designed to meet your communications center’s CAD, Mapping & GIS, Mobile Data, Data Sharing, and Personnel & Resources needs.
“We sincerely appreciate the partnership and the cooperation that we
received from Spillman. (Spillman has done) an excellent job of meeting
our needs.” Director Bill Harry
Salt Lake Valley Emergency Communications Center (VECC), Utah
Customer since 2000
For nearly 30 years, Spillman has provided innovative and reliable dispatch software systems to communications centers
nationwide. We are dedicated to creating software that helps your communications center respond quickly and efficiently in
emergency situations.
Spillman Technologies provides comprehensive public safety software solutions for more than 900 communications centers,
police departments, sheriff’s offices, fire departments, and correctional facilities nationwide. Spillman specializes in integrated
software, including CAD, RMS, Mobile Data & Field Reporting, Mapping & GIS, Crime Analysis & CompStat, JMS, Fire, Data Sharing,
and Personnel & Resources.