Post on 15-Apr-2017
10 OFFBEAT TACTICS TO 10X GROWTH
➔ 15,000+ Customers using social advertising, inbound
marketing, word of mouth & customer delight
➔ 5000+ Customers using inbound marketing,
community, word of mouth & education/training
➔ 1,000+ Customers using community, word of mouth
& influencer marketing
➔ 10,000 Users using word of mouth, community &
influencer marketing
IN THE LAST 2 YEARS I’VE HELPED:
A TYPICAL FUNNEL
Kung Fu
WHAT IF YOU LEVERAGED YOUR CUSTOMERS FOR GROWTH?
I’M GOING TO TEACH YOU KUNG FU
#1 NPS SUVERY YOUR CUSTOMERS
Leverage promoters for reviews, social shares, & testimonials
Recommended Tools:• Wootric.com• Promoter.io• Satismeter.com• Asknice.ly
ASKNICE.LY’S NPS TESTIMONIALS
#2 THANK YOUR CUSTOMERS
Add live chat on pricing page, during checkout process & timed based
#3 THANK YOUR CUSTOMERS IN REAL LIFE
17% of wheniwork.com’s thank you cards are shared on Facebook or Twitter
#3 CREATE A COMMUNITY AROUND YOUR CUSTOMERS
#4 SHARE EVERYTHING YOU KNOW WITH YOUR COMMUNITY
#5 BUILD REAL RELATIONSHIPS WITH YOUR COMMUNITY
#6 LET YOUR CUSTOMERS WRITE YOUR COPY
Survey users using Qualaroo asking a simple question, “Describe our product/service in one sentence?” Then use the answers as headline copy
#7 ASK YOUR CUSTOMERS TO SPREAD THE WORD
Tested using Intercom message
Applied winner to the main dashboard
#8 CREATE RESOURCES, EBOOKS, TOOLS FOR YOUR CUSTOMERS
USE MARKETIZATOR.COM TO SURVEY AND SEGMENT YOUR CUSTOMERS
#9 EDUCATE YOUR CUSTOMERS
#10 SWAG YOUR CUSTOMER
Full story: http://sujanpatel.com/marketing/how-giving-away-t-shirts-made-me-over-500k-in-revenue/
SujanPatel.com
@SujanPatel
Snapat.me