The Evolution & Growth of CRM
Engage EMEA 2010 - Visit London and Barclaycard
Faster Time to Value with Analytically Powered Applications: A New Approach
Omnichannel without Omnichaos
Change is the New Norm. Adapt or Die. Disruptive Technology (and Technology that Disrupts) (June 2014)
EFMA 2011 Growing CRM Role
Customer Data Management
How Splunk connects Salesforce
How Audi created a unified view of their customer
Datalicious Credentials
Data Quality and the Customer Experience
Foviance multi channelcustomerexperiencereport