eModeration Guide to Google+ for Brands
Why social media?
Case study on Travel
Introduction to Social Media
Taking It Online - Using Facebook in Mental Health & Social Services Promotion
Google+ posting
Твиттер и российский протест (РМ ЦИИО 2012/1)
CIKM 2011 Social Computing Industry Invited Talk
Cicero
Campaign Anatomy - Butterfinger #whostolebartsbar
In search of the perfect customer journey - Manchester
Integrity & Public Service (AB Galgo2009)