UB Thesis Format
KMME 2014 Fred Aubin
Parasuraman 1996 - The behavioral consequences of service quality
Documents oerc_160913_va_symp_thorn
Thorn ODE BHK Talk 2013 09-16 handout
Integrating Organization Theory: A Realistic Theory of Leadership Practice MPA 8002 The Structure and Theory of Human Organization Richard M. Jacobs, OSA,
