Twyfords collaborative governance pathway; when business as usual is never likely to get you there with a complex situation.
Measuring the Success of your Agile Transformation
How to create advocacy and conversation, Planning-ness 2009
Introduction to Six Sigma
Power Searching for Business Journalists by Daniel M. Russell
Getting Started Using ACL in Your Next Audit
From idea to happy startup workshop (Hub Kings Cross)
Metagame Design
Designing With Vision
Brand-driven design
WordCamp Philly WordPress End-User Security
Steps in research process...mejo k george