State of public discourse: What the culture creators want you to know
Kuali: The Customer Experience Cookbook
ESICc summary assessment report limburg 2013 on a.o. service innovation
From idea to happy startup workshop (Hub Kings Cross)
Design Thinking & Agile Innovation Workshop
University of Cambridge: collaborate to innovate how business ecosystems unleash business value (executive briefing)
Tilting at Windmills: Intrapreneurship in large organizations from Lean UX NYC 2014
This Is Service Design – UX Week 2011
Nuvolab seminar for Accelmed 2014: "Approaching investors"
The Economic Value of Customer Success for Enterprise SaaS Companies
Regulatory approaches to Islamic banking
The art of the pitch: Pitching angels, corporate venture, VC's for investment