Download - Zoom In’s 7th Annual Forum - Executive PA Ireland · Zoom In’s 7th Annual Forum Once again, we are proud to host the highly anticipated 7th Executive PA Forum 2016. The Executive

ZoomIn’s7thAnnualForumOnceagain,weareproudtohostthehighlyanticipated7thExecutivePAForum2016.

TheExecutivePAForumistheonlyconferenceofitskindinIrelandtailoredspecificallytothisgroupofprofessional-ExecutiveAssistants,PersonalAssistants,OfficeManagers,andthoseinasupportrole.TheForumisaplatformforcompellinglearning,thought-provokingdebateandunrivallednetworking.WeareexcitedtowelcomeZELDALAGRANGEtoTheForumthisyearasourkeynotespeaker.ZeldaworkedasPAtoNelsonMandelaandweareverymuchlookingforwardtoherpresentation.WealsohaveanarrayofexpertspeakersandworkshopfacilitatorstobringyouthebestpossibleForumtodate.TheExecutivePAForumisfastbecominga'not-to-be-missed'eventonthecalendar,sobookearlytoavoiddisappointment!

FORUMSPONSORS

TheForumwillonceagain,beCPDAccredited–seebelowformoreinfoContactevents@zoomin.ieorcall087-778-1952formoreCheckoutourForumvideo:vimeo.com/97463192

8.30am-WELCOMETEA&COFFEE–REGISTRATION9.20am–WELCOMEFROMFORUMCHAIRPERSON9.30am–10amThePowerofPartnershipsforProfessional&PersonalDevelopment

ClaireMcIntyrejugglesademandingEArole,withfrequenttransatlantictripstotheU.S,whileactingasacentralpointofcontactforherorganization.In2014,ClairereceivedtheLordMayor’sAwardofExcellenceasanAmbassadorforBelfast,whichwasawardedforthegreatworkshehasdoneforBelfastthroughherorganization,andinthewidercommunity.Inthissession,Clairewilldiscuss:• Afascinatingtimelineofherroller-coastercareertodate• Howtoproducenew&freshideasondeliveringawellexecutedadministrationfunction• Collaboratingtosharebestpractices–locally,nationallyand

internationally–enablingaclearsupportnetwork• Acknowledgingtheexternalenvironmentinwhichthe

businessoperates,andtheimportanceofgivingback• Pushyourselftoyourlimits–howtoconsistentlyapply

theprinciplesofinnovativethought,collaborationandexcellencetodeliverdesiredresults

• MotivatingyourTeamwhenthebossisnotaround• Usefultoolsandservicesthatwillhelpmakeyourrole

easierClaireMcIntyre,EAtoCEO&SeniorLeadershipTeamSRLabs

10am–10:30amMindMappingandVisualNoteTakingTechnique

Mindmappingandvisualnote-takingaretheultimatebraintoolsforanytaskthatrequiresyoutogather,learn,organize,storeandrecallinformation.Itisaparticularlyusefultechniqueusedforbrilliantnote-taking,ortoprepareforbusinessmeetings,interviews,publicspeakingandpresentations.Veronicawillteachtheskillsnecessarytomindmapthe“oldschool”way,ortoapplythelearningeffectivelyandoptimallytomindmap

softwareonadesktop/laptop/mobiledeviceapp.Discover:

• Amorenaturalandefficientwayoforganizingandstoringinformationinyourbrain

• Techniquesthatenablemoreefficientrecallandretrievalofinformationinyourbrain

• AnefficientwaytomapandgatherbusinessorresearchdataVeronicaWalsh,SpecialistCognitiveScienceTherapistFounder,CBTandFeelingGood

FORUMDAY–MONDAYMAY9th

10.30amMORNINGTEA&NETWORKING

11am-11.30amCareerZonewithCplOfficeSupport

CplOfficeSupportwillonceagainhostaninsightfulpresentationonOfficeProfessionalcareerdevelopment.Learnaboutcurrentmarkettrendsandnewdevelopments.CplwillbeattendingthefullForumandwillofferacareerclinicwheretheirconsultantswillbeavailabletotalktoyouone-on-oneforthedurationoftheevent.

11.30am–12pmOperationDedication-FindingPassionforYourRoleandCommitmenttoYourCareer

Formorethanadecade,KathrynThomashassteadilyclimbedherwayupIreland’sbroadcastingladderandshehasbeenblessedwithsomeofthecountry’smostenviablepresentingjobs.InspiredbythepeopleshemetthroughherroleonRTE’sOperationTransformation,andafterherowntransformationalfitnessholidayinSpain,KathrynsetupPureResultsBootcampinspring2015.Shewillgiveusaninsightintothe‘biggestlearningcurve’shehaseverbeenonandwillexplainwhyshefeelsthathavingasenseofpurposeinwhatyoudo,andhavingapassionforyourroleiskeytosuccess.Explore:

• Self-belief,perseveranceandencouragingwords.

• Knowingthedifferencebetweenrecklessnessandcalculatedrisk-taking

• Definingbravery• Highsandlows-andKathryn’sadmirationforwomeninbusiness

KathrynThomas,Broadcaster,Journalist&Entrepreneur

12pm-12.40pm-KEYNOTEPRESENTATIONAnAudiencewithZeldalaGrange

ZeldalaGrangestartedhercareerin1992attheDepartmentofStateExpenditureandin1994appliedforajobintheOfficeofthePresidency.In1997shewaspromotedtobecomeoneofthreePrivateSecretariesinPresidentMandela’spersonalstaff.In1999,herequestedthatsheremaininhisservicesbeyondretirement.

TogetherwithProfessorJakesGerwel,Zeldawastheonlyotherfoundingstaffmember

ofthepost-PresidentialOfficeofMrNelsonMandelafromwheretheNelsonMandelaFoundationwasestablished.ZeldaservedMrMandelafor19yearsindifferentcapacitiesuntilhisdeathon5December2013.

ShehasbeenawardedbyanumberoforganizationsforherdedicationandservicetothelateNelsonMandela.ShecurrentlyservesasthePatronfortheFirstforWomenFoundationandBeeld

Kinderfonds,andannuallyactsasaco-ordinatorofBikersforMandelaDay.Sheisalsoapart-timeemployeeoftheFoundationforProfessionalDevelopment.Shecontinuestoinspirepeoplethroughmotivationalspeakingbysharingherlifeexperiences.OnJune19th2014shepublishedhermemoirsentitled“GoodMorning,MrMandela”.ItisastoryofloveandhopeinwhichZeldasharesherlifeandhowservingNelsonMandelafor19yearshashadanimpactonherlife.InDecember2014,herbookwasdeclaredthe‘BestSelleroftheYear’inSouthAfrica.WelookforwardtowelcomingZeldatotheExecutivePAForumIrelandwherewewillhearherfascinatingstoryofworkingwithoneoftheworld’smosticonicfiguresofmoderntimes.

12.40pm–ChairpersonUpdate

2pm-2.30pmTheLollipopEffectandFindingHappinessinYourCareer&YourPersonalLife

Everybodywantstobehappy,right?It’snosecretthatthehappieryouareatworkthehappieryourrelationships,familylifeandcommunitiescanbecome.Buthowmanyofuscansaythatwearegenuinelyhappyinourjoband,bydefault,personally?Inthisinteractivesession,Stephenwillgetyouonyourfeetandmakeyouthinkdifferentlyabouthowyouviewwork,howyourbeliefsandvaluescanaffectyourhappiness,andhowitispossibletochangethembothforthebetter.Learnabout:

• The“LollipopEffect”–andhowsmallgesturesintheworkplacecanmakebigdifferences• Howslowingdownwillspeedupyour

appreciationforyourlife• Howtogetthemostoutofyourlifeand

increaseyourhappinesslevels• The“PomodoroEffect”–thepowerof

tomatoesincreatingefficientuseoftime

• Feelingconnectedtoyourworkandfindingmeaninginyourrole

StephenDargan,Founder,WAKEUP

12.45–2pm–NETWORKINGLUNCH

2.30pm–3pmChangingHowYouDoThingsOneLightbulbMomentataTime

ItgoeswithoutsayingthattheroleofanAssistantisoneoftrustedadvisorwhoworkstohigheststandardsofconfidentiality,discretionanddiplomacy.ItisalsoakeyskilltobeabletodriveyourExecutive’svisionforyourdepartmentandorganisation.Whileworkingatseniorleadershipteamlevel,Niamhensuresthatkeyprioritiesaredrivenandtrackedinlinewiththeexecutionoftheoverallstrategicplan.Inthissession,shewillexplore:

NiamhSmithers,SeniorExecutiveAssistant3pm–3.15pmSpotlightSessionwithCrokeParkMeetings&Events

Withnewstate-of-the-artfacilities,CrokeParkMeetings&EventsaredelightedtopresentthisSpotlightSessiontotalkyouthroughthepossibilitiesforyournextmeetingoreventatCrokePark,Ireland’sgreatestamphitheatre.

With110meetingandeventspaces,CrokeParkMeetings&Eventsisoneoftheworld’smostuniqueandversatilevenuestobringpeopletogethertobeinspiredandentertained.Withoureventsteam,everythingispossible.We’rereadywhenyouare.Let’smakethisbrilliant!

• Takingpersonalresponsibilityinyourrole • Devisingacommunicationsplanwithandforyour

Executive,andthewiderteam • HowtocreatefocusedandsuccinctBoardreports–and

howtore-inventthoseboringBoardmeeting! • Howyoucaninfluenceandbringaboutchangewith

yourrole,divisionorcompany–squashingthephrase“we’vealwaysdoneitthisway”

• HowtostepinanddoyourExecutives’job,withoutsteppingontheirtoes

TEABREAK–3.15PM–3.45PM3.45pm–4.15pmCommunication/CollaborationSkills&TeamBuildingthroughImprovisation

Question-Whydoesitseemmoredifficulttoproblemsolvewithfellowlike-mindedpeopleastimegoeson,aswegetbetterandmoreexperiencedatwhatwedo?Answer-Beforetherecanbefairandequalcollaborationtheremustbesimilarlyfairandequalcommunication.Thesolutionistore-learnwhatweinstinctivelyknow...howtocommunicatewithourentireselves,selflessly,creatively,foracommongood...andhaveagood

timedoingit.Inthisenergeticsession,Johnwilluseavarietyofamusingtheatre/improvisationgamesandthought-provokingexercises.Participantsexplore,throughimprovisationalgameplayingandexercises,thefollowingcomponents:Connection,Concentration,Communication,andCreativecollaboration.Thesefour‘C’sarethebedrocktobuildinganenvironmentthatisentirelyequal,creativeandcollaborative,andthatcanbeappliedimmediatelyinyourday-to-dayroutine.JohnDawson,Founder,DawsonDramaWorks4.15pm–4.45pmTheGreatDebateWewillwrapupthisyear'sconferencedaywithourGreatDebate,discussingacurrenthottopicintheprofessiontoday.Asalways,ourpanellistswillleadthedebate,withcommentsandquestionsbeingopeneduptothefloor.Bringyourthoughts,ideasandopinionswithyouontheday!4.45pm–ConcludingRemarksfromtheChairperson5pm–ConferenceClose

Welookforwardtowelcomingyoutothisyear’sForum!ToRegistergotoourwebsitewww.executivepaireland.ie.

9am-WELCOMETEA&COFFEE–REGISTRATIONMORNINGWORKSHOP–CHOOSEONEOFWORKSHOPAORB9.30am–12.30pm

WORKSHOPABusinessWritingforGreaterImpactforP.A.s

Intoday’sbusinessworld,theabilitytoexpressyourselfclearly,conciselyandeffectivelyinwritingisanessentialfeatureofthejob–buthowcanyoubesureyouremails,lettersandreportsarealleffective?Thisinteractiveandpracticalworkshopwillhelpyouachievegreaterimpactwithyourbusinessdocuments.Youwilllearn:

• Thefundamentalrulesofgoodbusinesswriting–includingplanning,writingclearlytomeetobjectives,andpolishingyourdocumentsandcommunicationsbeforehittingsend

• Howtouselanguageandlayouttocapturetheattentionofbusyreaders• Avoidingcommonerrorsingrammar,punctuationanduseofEnglish

Thispracticalworkshopwillallowparticipantstoapplythetoolstheylearntoreal-lifeexamples.SarahMarriottFounder,PlainEnglishIrelandSarahMarriottisahighlyexperiencedwriter,trainerandeditor.Sheisenthusiasticandpassionateaboutwritingandhelpingpeopletowriteclearly.SarahistheauthorofCommonErrorsinWrittenEnglishandsheisalsoaformerIrishTimesjournalistandlecturerontheMAinJournalismatDublinInstituteofTechnology.*Pleasenotethatspaceonthisworkshopislimited,sobookearlytoavoiddisappointment.9.30am–12.30pm

WORKSHOPBProjectManagementforPAs

Thisworkshopwillcoverthebasicprinciplesofprojectmanagement,andhowtheymightbeappliedtoprojectsorprocessesrelevanttoyourorganisation.Youwilllearnusingcasestudyexamples,andFranceswillcover:• Anoverviewoftheprojectmanagementprocess• Understandingkeyroles• Definingobjectives,creatingaplan,andmanagingstakeholders

• Riskanalysisandothertools• Frameworkforanyprojectplan

WORKSHOPDAY–TUESDAYMAY10TH

FrancisKeating,PMP®,MATE,Lecturer&ProjectManagementSpecialistFrancesisaqualifiedteacher,specialisinginprojectmanagementeducation.Shehasover15years’experienceasaSeniorProjectManagerinSoftwareDevelopment,FinancialServicesandTelecommunications.FrancesholdsadiplomainProjectManagementfromUCCandaMastersinArtsinTrainingandEducationfromGriffithCollege.ShehasbeenanaccreditedProjectManagementProfessional(PMP®)since2003.SheiscurrentlyOutreachOfficerforProjectManagementInstitute(PMI)IrelandChapter.

AFTERNOONWORKSHOP–CHOOSEONEOFWORKSHOPCORD1.30pm–4.30pmWORKSHOPCTheCognitiveScienceWorkshopforPublicSpeakingThisworkshopwillequipyouwithsmartskillsforconfidenceandcompetencyforanykindofspeakingoccasion-fromworkmeetingsortrainingsessions,topitchingtoclients,tomakingaspeech,togivingapresentation,oreventomakingTVorradiomediaappearances...ThisworkshopisNOTaboutstyleorperformanceandhowtoholdyourself,whattonetouse,wheretoputyourhands,whattowear,orhowtoavoiddeathbypowerpointcontent...itispracticalandeffective(andfun)training,toteachparticipantsthecognitivescienceofhowandwhywethinkandfeelandbehavethewaywedo.Thistrainingispreventative,andcurative,anddesignedtopreventpublicspeakinganxiety.Youwilllearnhowto:

• Applypracticalself-managementmethodsandtechniquesusingbestpracticeworksheets&mentaltasksforpsycho-socialstress.• Understand&exploitthebenefitsofrationalthinkingskillsthroughthepsycho-educationalmodelofCBT• Changethewaywethinkandfeelandbehavewhenitcomestosocialperformances,sowecancommunicateinpublicwithconfidence.

12.30–1.30pm–NETWORKINGLUNCH

VeronicaWalshSpecialistCognitiveScienceTherapistFounder,CBTandFeelingGood

VeronicaWalshisaspecialistcognitivesciencetherapistandexperiencedcorporatetrainerwithavariedbusinessbackground.VeronicahastrainedinCognitiveBehaviouralTherapy,andexperientialtrainingmethods,combiningthetwoskillsetstoturntherapyintopracticaleducation.Veronicaworkswithclientsonthenewscienceof‘thinkingandfeelingandbehaving’,andhowtounderstandandapplytheselfhelpcomponentsofCBTbythemselves,todevelopnewcopingskillsandgreatemotionalhealth.Hertrainingisfascinatingandit’sfun,donethroughamixtureofdiscussionand‘learningbydiscovery’.

1.30pm–4.30pmWORKSHOPDPeterCosgrove,DirectorCpl,FounderofTheFutureofWorkInstitute

PeterCosgrovereturnstotheExecutivePAForumtodeliverapracticalworkshopwhichwillfocusoncareerandpersonaldevelopment.PeterisaDirectorwithCplwithover20years’experienceinBanking,ManagementConsultancyandProfessionalServicesrecruitmentwithextensiveexperienceinhiringthebestpeople.Heisaregularpresenterand

mediacommentatoronjobs,careersandrecruitment.Hepresentsinternationallyontrendsintheworkplaceandcareerdevelopment.

ToRegistergotoourwebsitewww.executivepaireland.ie

DIDYOUKNOW?InIreland,94%ofExecutiveAssistantsarefemale,andonly6%aremale.

Areyousurprisedbythisfigure?

7thExecutivePAForum2016Ifyouhaveanyquestionspleasecontactevents@zoomin.ieTobookyourplaceatthisyear’sForumvisitwww.executivepaireland.ieRegistrationincludes:materials,lunchandtea/coffeebreaks;networking,competitions;give-aways+more!REGISTRATIONFEEDETAILSForumDayONLY,May9th€260WorkshopDayONLY,May10th€260ForumDay&WorkshopDay,May9th&10th€490Discountof10%perpersonisavailableforgroupsof3+,andcharitableorganisations,andmembersofTheAPAI.

BusinessCaseRequestFormIfyouarefindingitdifficulttogainapprovaltoattendtheForum,previousdelegateshavefoundour‘BusinessCaseRequestForm’veryusefulwhenlookingforapprovaltoattend.Itclearlystatesthereasonswhyyoushouldattend,theknowledgeandskillsyouwillacquire,andwhatitwillmeanlong-termfortheoffice/organisation.Shouldyoufeelthisissomethingyourequireorindeedifyoujustwanttotakealookatit,[email protected]!Awordonoursponsors:Wecouldn’truntheeventwithoutthehelpandsupportofoursponsorssowewouldliketotakethisopportunitytothankthemfortakingpartandsupportingtheForum.THANKYOU!Oursponsorsforthisyear’sForuminclude:CrokeParkMeetings&Events;CplOfficeSupport;EmiratesAirlines;JUSTEAT;One4All;DevineChauffeurServicesandTheCrokePark.

CPDACCREDITATIONNEWS!Weareproudtoannouncethatonceagain,TheExecutivePAForumwillbeCPDAccredited.TheForumisassessedinlinewitharobustandrecognisedlearningstructure,whichensureshighqualityprofessionaldevelopmentin-linewithindustryrequirements.WHATDOESTHISMEANFORDELEGATES?WecanissuedelegateswithacertificatestatingthenumberofpointsthatadelegatehasearnedbyattendingtheForum.ThecertificatecanbeusedtodemonstrateyourindividualcommitmenttoCPDandproofofqualitylearningthatyouhaveundertaken.

THANKYOUTOALLOURGREATSPONSORS!

CrokeParkMeetingandEvents–VenueSponsor

Morethanastadium,CrokeParkisIreland’sgreatestamphitheatre.HometoIreland’sexhilaratingGaelicGames,ittrulyisthebeatingheartofIrishsportandculture.With110meetingandeventspaces,CrokeParkMeetings&Eventsisoneoftheworld’smostuniqueandversatilevenues

tobringpeopletogethertobeinspiredandentertained.Incrediblyeasytogetto,wearejust15minutesfromDublinAirportand5minutesfromthecitycentre.Withourluxury4-starhotelon-site,aswellastheGAAMuseum,StadiumandEtihadSkylinerooftoptours,weofferbrillianttimeoutoptions.Withoureventsteam,everythingispossible.We’rereadywhenyouare.Let’smakethisbrilliant!Visitwww.crokepark.ie

CplOfficeSupport–RecruitmentPartner

CplOfficeSupportistheAdministration,OfficeSupportandSecretarialpartofCplGroup,Irelandslargestrecruitmentagency.Withaclientlistthatisunmatchedinourindustry,weprovideofficesupportprofessionalstoourclientsonatemporary,contractorpermanentbasisacrossallindustrysectorsandgeographicallocations.Wehave

asuperbunderstandingoftheAdministrationandOfficeSupportmarketinDublinandanoutstandingtrackrecordinthesourcingandselectionoftoptalentintoourclientbase.Theteamincludessomeofthemosthighlyskilled,dedicatedandexperiencedConsultantsintheIndustrywhereourbusinessisbuiltbyforgingstrongrelationshipsanddeliveringanexceptionalservicetoourcandidatesandclients.Lastyearweplacedover22,000peopleinjobsacrosstheCPLGroup.

EmiratesAirlines–AirlinePartnerEmirates,aglobalconnectorofpeopleandplaces,hasreceivedmorethan500internationalawardsandaccoladesforexcellence.Emiratesfliestoover145destinationsin79countriesacrosssixcontinentsandistheworld’slargestairlineinavailableseatkilometres.Operatingover210wide-bodyAirbusand

Boeingaircraft,includingtheindustryleadingaircraftA380,Emirateshasordersforanadditional380aircraft,worthmorethanUSD$164billion.Formoreinformationpleasevisitwww.emirates.com

JUSTEAT–OfficialTakeawayApp

JUSTEAT,officialTakeawayApptotheExecutivePAForum,isIreland’sleadingdigitalmobilemarketplacefortakeawayfood.JUSTEATenablescustomerstosearchfortheirfavouritelocaltakeawayrestaurantsandplaceordersonlineorviaitsfreemobileapp.ChoiceiskeyforcustomersofJUSTEATwhichnowhasover1,700takeawayrestaurantsonlineacrossmorethan20

cuisinetypes.Theseincludehealthyoptionssuchaspaleo,glutenfree,coeliac,Thai,JapaneseandItaliantonameafew.JUSTEATrecentlyaddedover150newlunchtimepartners;topurbandelis,cafésandrestaurantswhichoffereverythingfromsaladstogourmetsandwiches.SowhetheryouwishtoorderahealthylunchduringtheweekortreatyourselftoamoretraditionaltakeawayonaFridayevening,JUSTEAThasgotyoucovered!

TheCrokePark–AccommodationPartnerOurAccommodationPartner–TheCrokeParkislocatedjusttenminutesfromDublincitycentre,sevenkilometresfromDublinAirportandclosetoDublin’sshoppingdistrict,theatres,cinemasandentertainment.TheCrokeParkisthebest4-starbedroomofanyhotelinDublin.

Boastingawarm,sociablebistroandbarwhereyouneverknowwhoyou’llseeormeet,TheCrokePark,aDoyleCollectionhotel,alsosportsafitnesscentre,businesscentreandcomplimentarycarparkingandWi-Fiforallguestsandpatrons.LocatedacrosstheroadfromtheiconicCrokeParkStadium,TheCrokeParkhavewon“CityHoteloftheYear”intheHotel&CateringReviewGoldMedalAwardsfor2consecutiveyears2014&2015.Weaimtobeyourhomeawayfromhome. Devine’sChauffeurServices–TransportationPartner

PremiumtransportationforMeetings&EventsandCorporateTravel.Wehavealmost40years’experienceinluxurygroundtransportation.Ourextensiveexperiencehasnowpositionedusatnumber1.inourindustry.

Ourclientisalwaysournumber1priority.

One4All-Exhibitor

TheOne4allGiftCardandgiftvouchersaretheperfectcorporategift.Theycanbeusedinover22,000outletsnationwideandaretheperfectwaytorewardemployeesortoofferasagifttoclientsand

customers.TheOne4AllGiftCardistheNo.1giftcardinthecountry.One4AllGiftCardscanbecustomisedwithyourcompanylogotoaddvalueandengagement.Formore,visitwww.one4all.ie

ToRegistergotoourwebsitewww.executivepaireland.ie