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Your Wiki isn’t WikipediaPresenter: Jon Silvers
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About Us
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• Global Software company
• 15,000+ customers 110+ countries
• Over 100+ million dollars in revenue
• Highly Transparent and open
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Our Wiki
• 9,000 organizations in 93 countries
• Over 325 third-party plugins
• On-Premise and SaaS offerings
Brilliant!
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Def: “Enterprise Wiki”
“An enterprise wiki or corporate wiki is a wiki used in a corporate (or organisational) context, especially to enhance internal knowledge sharing.”
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Source: Wikipedia
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Solving Business Problems
Team Collaboration Knowledge Management
External CommunitiesWeb PublishingBusiness Dashboards
Intranets
Points of differentiation
Audience
OrganizationAccountability
Points of differentiation
Audience
OrganizationAccountability
Audiences
• Wikipedia: Everyone• Enterprise wiki: Only who you invite
Permissions
• View• Add• Edit• Comment• Attach• Delete
Points of differentiation
Audience
OrganizationAccountability
Wikipedia
Confluence organized how you work
• Sales team• IT• Marketing• Human resources• Manufacturing• Customer support• Executive• Director-level• Projects• Customer-facing• Partners
Points of differentiation
Audience
OrganizationAccountability
Accountability
• Wikipedia: essentially none*• Enterprise wiki: tied to LDAP; there is no such
thing as anonymous
* therefore a confederacy of “editors” was created to police the site
Summary
• Organized by spaces• Invite only• Collaboration, knowledge
sharing• Tied into LDAP for tracking
and auditing
Enterprise wiki Wikipedia• One big ocean• Open to everyone• Factual
Information• Virtually
anonymous
Upcoming Presentations
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