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Presented By:Tony Dempsey
LearningFor The Sustainable Enterprise
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Learning for the Sustainable Enterprise™
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What is the role of learning in the sustainable enterprise?
Increased Agility
Maximize the value of
people
Do more with less
Prepare for the
unexpected
What is sustainability?Sustainability is a solid business principle that means to sustain positive results over a longer period, for more stakeholders, while reducing cost and negative impacts.
ImprovedOrganizationalPerformance
Productivity, profitability
Expand the scope of
training to more
employees, on more subjects, in more forms
Provide the widest range of learning resources,
available on demand
Provide the most efficient and effective
path to learning
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Maximize the value of peopleMaximize the value of people
Learning For The Sustainable Enterprise
Learning for all
Creativity
Innovation
engagement
productivity
performance
retention
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Learning for the Sustainable Enterprise
Prepare For The UnexpectedPrepare For The Unexpected
Readiness
On-Demand
Problem-SolvingInnovation
Critical thinking skills Instant answers
Agility
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Learning for the Sustainable Enterprise
Do More For LessDo More For Less
Reduce costs
Expand learning
More Learners Any Place
More Options
Any Time
Eco-Friendly
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Learning Partner Requirements:
1. Experience and stability
2. Customer focus
3. Commitment to learning innovation
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SkillSoft Experience and Stability
• Put SkillSoft’s 10+ years of experience in technology-enabled learning to work for your organization
• The largest company in the world with a sole focus on e-learning– Approximately $330M* revenue targeted for FY 2009 – Growing and profitable– Stable, hands-on management team– Financial health is verifiable through
filings made as a publicly-traded company
• Ownership of all major assets– 27,000+ content products
• 18 languages • 12 learning modalities
– All technology products – Ability to respond to customer needs– Ability to ensure integration of content and delivery systems
• 16-17% of revenue invested in R&D in FY 2009
• 500+ customer-facing employees to help ensure customer success
*As of 1/19/09 8K filing.
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A History ofLearning Innovation
2001 Books24x7 acquisition (ITPro, BusinessPro, OfficeEssentials), SkillBriefs, SkillSims
2002 SmartForce merger, Blended Learning Toolkits, 508 Accessibility
2003 Multi-Modal Search & Learn, Learning Programs, ILT module, Credentialing, Certification View, Advanced Groups, ES&H compliance courses
2005 OLSA, Legal Compliance courses, Well-BeingEssentials
2006 KnowledgeCenters, Business Impact Series, Challenge Series, Books24x7 On-The-Go platform, AnalystPerspectives
2008 Live Learning, Learning Portlets, German &Spanish Books collections
First generation business courses, ID model, learning object design, assessment mode, Job Aids, RolePlays1999
2000 SkillPort platform, Search & Learn, case study exercises, first localized courses, Customization Toolkit, AICC certification
2004 ExecSummaries, EngineeringPro, Express Guides, Dialogue Live, Dialogue Design
2007 Leadership Development Channel, Books24x7 Chapters-To-Go, KnowledgeCenter Editor, Narrated Animation courses, NETg acquisition
1998 SkillSoft founded
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Custom Development• Learning solutions
tailored to your unique business needs
• Courses, simulations, games and a variety of delivery options: online, CBT, podcasts
• Flexible options for hosting, technology, maintenance and support
• Full development or customization of existing SkillSoft products
Learning Consultants• Your expert resource
before, during and after implementation
• Largest core services offering – included with every SkillSoft implementation
• Certified professionals
• Comprehensive best practices, tools and methodologies
• Services include:
Program & curriculum design, technical planning, marketing strategy, reporting strategy, performance & measurement
Comprehensive Services
Solutions Services• For-fee services
designed to maximize business results
• An extension of your team, virtual or on-site
• Programs customized to meet your exact needs
• Services include:
Blended learning services, program management, shared services
L
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• A five-stage framework that maps the path to learning maturity for an organization and its programs
• Creates a blueprint focused on the alignment of learning to talent needs and obtaining the critical objectives for each stage
• Provides sound strategies that increase the overall performance of learners and teams and accelerate business results
Where would you like your organization to be in 1-3 years?
The SkillSoft Learning Growth Model™ A Model for Establishing a Vision
Stage 3
Strategic
AlignLearning
Stage 5
Optimize
Enterprise-wide Learning
Stage 4
Systematic
IntegrateLearning
Stage 1
Supplement
InitiateLearning
BreakBreakThroughThrough
Stage 2
Target
ManageLearning
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Heritage of customer focus
SkillSoft 2008 Customer Satisfaction Survey
Survey: TNS Diagnostics
Intend to Repurchase
Willing to Act as Reference
Customer Service
Product Quality
Ease of Doing Business
80%60%40%20%
93%
93%
93%
94%
94%
• 3,000 customers, 10 million end users– Approximately 50% of Fortune 500– All US cabinet level agencies and all
branches of military– Weighted renewal rate over 100% in
Fiscal Year 2008
• Systematic customer feedback ensures on-target development, high-quality service
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3,000 Customers, 10+ Million End Users
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