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Presented By:Tony Dempsey

LearningFor The Sustainable Enterprise

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Learning for the Sustainable Enterprise™

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What is the role of learning in the sustainable enterprise?

Increased Agility

Maximize the value of

people

Do more with less

Prepare for the

unexpected

What is sustainability?Sustainability is a solid business principle that means to sustain positive results over a longer period, for more stakeholders, while reducing cost and negative impacts.

ImprovedOrganizationalPerformance

Productivity, profitability

Expand the scope of

training to more

employees, on more subjects, in more forms

Provide the widest range of learning resources,

available on demand

Provide the most efficient and effective

path to learning

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Maximize the value of peopleMaximize the value of people

Learning For The Sustainable Enterprise

Learning for all

Creativity

Innovation

engagement

productivity

performance

retention

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Learning for the Sustainable Enterprise

Prepare For The UnexpectedPrepare For The Unexpected

Readiness

On-Demand

Problem-SolvingInnovation

Critical thinking skills Instant answers

Agility

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Learning for the Sustainable Enterprise

Do More For LessDo More For Less

Reduce costs

Expand learning

More Learners Any Place

More Options

Any Time

Eco-Friendly

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Learning Partner Requirements:

1. Experience and stability

2. Customer focus

3. Commitment to learning innovation

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SkillSoft Experience and Stability

• Put SkillSoft’s 10+ years of experience in technology-enabled learning to work for your organization

• The largest company in the world with a sole focus on e-learning– Approximately $330M* revenue targeted for FY 2009 – Growing and profitable– Stable, hands-on management team– Financial health is verifiable through

filings made as a publicly-traded company

• Ownership of all major assets– 27,000+ content products

• 18 languages • 12 learning modalities

– All technology products – Ability to respond to customer needs– Ability to ensure integration of content and delivery systems

• 16-17% of revenue invested in R&D in FY 2009

• 500+ customer-facing employees to help ensure customer success

*As of 1/19/09 8K filing.

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A History ofLearning Innovation

2001 Books24x7 acquisition (ITPro, BusinessPro, OfficeEssentials), SkillBriefs, SkillSims

2002 SmartForce merger, Blended Learning Toolkits, 508 Accessibility

2003 Multi-Modal Search & Learn, Learning Programs, ILT module, Credentialing, Certification View, Advanced Groups, ES&H compliance courses

2005 OLSA, Legal Compliance courses, Well-BeingEssentials

2006 KnowledgeCenters, Business Impact Series, Challenge Series, Books24x7 On-The-Go platform, AnalystPerspectives

2008 Live Learning, Learning Portlets, German &Spanish Books collections

First generation business courses, ID model, learning object design, assessment mode, Job Aids, RolePlays1999

2000 SkillPort platform, Search & Learn, case study exercises, first localized courses, Customization Toolkit, AICC certification

2004 ExecSummaries, EngineeringPro, Express Guides, Dialogue Live, Dialogue Design

2007 Leadership Development Channel, Books24x7 Chapters-To-Go, KnowledgeCenter Editor, Narrated Animation courses, NETg acquisition

1998 SkillSoft founded

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Custom Development• Learning solutions

tailored to your unique business needs

• Courses, simulations, games and a variety of delivery options: online, CBT, podcasts

• Flexible options for hosting, technology, maintenance and support

• Full development or customization of existing SkillSoft products

Learning Consultants• Your expert resource

before, during and after implementation

• Largest core services offering – included with every SkillSoft implementation

• Certified professionals

• Comprehensive best practices, tools and methodologies

• Services include:

Program & curriculum design, technical planning, marketing strategy, reporting strategy, performance & measurement

Comprehensive Services

Solutions Services• For-fee services

designed to maximize business results

• An extension of your team, virtual or on-site

• Programs customized to meet your exact needs

• Services include:

Blended learning services, program management, shared services

L

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• A five-stage framework that maps the path to learning maturity for an organization and its programs

• Creates a blueprint focused on the alignment of learning to talent needs and obtaining the critical objectives for each stage

• Provides sound strategies that increase the overall performance of learners and teams and accelerate business results

Where would you like your organization to be in 1-3 years?

The SkillSoft Learning Growth Model™ A Model for Establishing a Vision

Stage 3

Strategic

AlignLearning

Stage 5

Optimize

Enterprise-wide Learning

Stage 4

Systematic

IntegrateLearning

Stage 1

Supplement

InitiateLearning

BreakBreakThroughThrough

Stage 2

Target

ManageLearning

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Heritage of customer focus

SkillSoft 2008 Customer Satisfaction Survey

Survey: TNS Diagnostics

Intend to Repurchase

Willing to Act as Reference

Customer Service

Product Quality

Ease of Doing Business

80%60%40%20%

93%

93%

93%

94%

94%

• 3,000 customers, 10 million end users– Approximately 50% of Fortune 500– All US cabinet level agencies and all

branches of military– Weighted renewal rate over 100% in

Fiscal Year 2008

• Systematic customer feedback ensures on-target development, high-quality service

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3,000 Customers, 10+ Million End Users