How to Seize Back Control in a CrisisMehul Joshi, Virginia Mansell, Kerrie Kelly and Murray Bell
Welcome to the Webinar
Session Objective
To provide you with a “Leadership Playbook” for the ongoing crisis.
Available as a download
after this webinar at
www.smgrp.com.au
Session Agenda
• Using Zoom: Questions and Chat • Introduction to our Panel • The Leadership Playbook• Q and A
To Ask Questions: Desktop
See other people’s questions and
vote for which ones you want
answered.
How to Use the Chat Function: Mobile
Poll
How well do you think you are leading?
How well do you think your team / others think you are leading?
Our Panel
Virginia Mansell • Clinical and Organisational
Psychologist• Founding Partner Stephenson
Mansell Group
Kerrie Kelly• Business Leader and Mentor• Former CEO of the Insurance
Council, Australia
Murray Bell• Business Leader & Board
Member with extensive global experience of crisis management
• Former CEO
1. Start with the Human Factor
• Crisis are crises because they affect people• In a crisis, people will go to fight or flight• People are riding the rollercoaster of
uncertainty
The Change Curve
Adapted from the work of Elizabeth Kubler-Ross
The Change Curve
Adapted from the work of Elizabeth Kubler-Ross
Poll Question
Where were you and are you on the Change Curve?
• Where were you on the Change Curve two weeks ago?
• Where are you now?
Chat Question
What helped you move along the Change Curve?
2. Elevate Up and
See the Big Picture
• The human brain is programmed to narrow its focus in the face of a threat
• Managing a crisis can create an adrenaline rush. It’s a sugar high followed by a crash
• In a crisis we move to the operational comfort zone
3. Focus on Leading not Controlling
The trap for leaders is trying to control everything
Questions & Answers
Next Webinar:Monday April 20, 12:00 – 1:00 pm
Chat Question
What will you do differently?
Download Leading in a Crisis
Leadership Playbook
www.smgrp.com.au
Mehul Joshi, Senior Partner & Head of Leadership [email protected] +61 447 235 486 LinkedIn: https://www.linkedin.com/in/mehulj/
Thank you
Next Webinar, Monday April 20, 12:00 – 1:00 pm EST
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