How to Seize Back Control in a CrisisMehul Joshi, Virginia Mansell, Kerrie Kelly and Murray Bell

Welcome to the Webinar

Session Objective

To provide you with a “Leadership Playbook” for the ongoing crisis.

Available as a download

after this webinar at

www.smgrp.com.au

Session Agenda

• Using Zoom: Questions and Chat • Introduction to our Panel • The Leadership Playbook• Q and A

To Ask Questions: Desktop

See other people’s questions and

vote for which ones you want

answered.

How to Use the Chat Function: Mobile

Poll

How well do you think you are leading?

How well do you think your team / others think you are leading?

Our Panel

Virginia Mansell • Clinical and Organisational

Psychologist• Founding Partner Stephenson

Mansell Group

Kerrie Kelly• Business Leader and Mentor• Former CEO of the Insurance

Council, Australia

Murray Bell• Business Leader & Board

Member with extensive global experience of crisis management

• Former CEO

1. Start with the Human Factor

• Crisis are crises because they affect people• In a crisis, people will go to fight or flight• People are riding the rollercoaster of

uncertainty

The Change Curve

Adapted from the work of Elizabeth Kubler-Ross

The Change Curve

Adapted from the work of Elizabeth Kubler-Ross

Poll Question

Where were you and are you on the Change Curve?

• Where were you on the Change Curve two weeks ago?

• Where are you now?

Chat Question

What helped you move along the Change Curve?

2. Elevate Up and

See the Big Picture

• The human brain is programmed to narrow its focus in the face of a threat

• Managing a crisis can create an adrenaline rush. It’s a sugar high followed by a crash

• In a crisis we move to the operational comfort zone

3. Focus on Leading not Controlling

The trap for leaders is trying to control everything

Questions & Answers

Next Webinar:Monday April 20, 12:00 – 1:00 pm

Chat Question

What will you do differently?

Download Leading in a Crisis

Leadership Playbook

www.smgrp.com.au

Mehul Joshi, Senior Partner & Head of Leadership Practicemjoshi@smgrp.com.au +61 447 235 486 LinkedIn: https://www.linkedin.com/in/mehulj/

Thank you

Next Webinar, Monday April 20, 12:00 – 1:00 pm EST