Download - Web-Based Business Intelligence at LSU

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Page 1: Web-Based Business Intelligence at LSU

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Web-Based Business Intelligence at LSU

Presented By Mark Kraner and Michael Dun April 14, 2005

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Objectives

• Present opportunity for program enhancement

• Provide Framework for thought

• Results– Improved Marketing Opportunities– System Security enhancement

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LSU System

• 10 Campuses– Baton Rouge

• LSU A&M• LSU Ag Center• Hebert Law Center• Pennington Biomedical Center

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Participating Campuses

• LSU – Eunice

• LSU Health Sciences Center – New Orleans

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Campus Partners

• LSU Health Science Center- New Orleans– Printing in Computer Labs– Food Service – Sodexho– Vending- Imperial Vending– Bookstore – Self-op

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Campus Partners

• LSU – Eunice– Printing in Computer Lab– Copiers– Vending– Dining Services – new contractor– Bookstore self - op

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• You may not be as varied as our system

BUT….

Think about who has access to your system

Do you know where they store the password?

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Questions to ponder

• Does your staff spend time generating reports for customers?

• Does your staff generate data for customers?

• Do customers run reports that drag the system performance?

• Do you have an off-site data backup?

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3 Goals

1. Provide Better Data for customers• Demographics

– Male/Female– Class– On/Off Campus

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3 Goals

2. Create Data Warehouse

Use Extract- Sql

Off site back up

Security

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3 Goals3. Make it easy to access data• No one is in “live data”• Interface is “customer friendly”• Password protected

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3 Goals• Limited data access determined by

administrator (Users, Roles, Merchants)

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Merchants can be limited to any combination of locations…

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Simple menus…

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Reports are easy to configure…

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Solutions

• Work with Bb Consulting Services– Michael Dun

Extract Utility set up and automation

Database configuration and extension

Custom report requirements & development

– Brent RyanWeb development, J2EE application

User, Merchant roles and authentication

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What does the program do?

• An Example– Rec Center– Who is the customer?

– Male/Female– Class– On or Off Campus

– Other Ideas• When do they use the Center?• What are your peak usage times (staffing)?

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Rec Center Demographics

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Drill down provides more visibility…

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How much detail do you want?

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Dining Services

• What do your sales to off campus students look like?

• Again, what are the demographics?

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Drill down by Reader and Tender…

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Or by Tender and UDF info…

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Card Office

• What do your deposits look like?– Where are you

spending money on marketing?

– Which partners do you have on the program?

• How do you help them?

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How do you want it??