Adelaide Parr and Kirsten Wright14 May 2010

WEB 2.0,SOCIAL MEDIAANDRECORDS MANAGEMENT

WEB 2.0 IS…

WHY USE THEM?

• Because you can

• Image of organisation

• Increased faculty of business

• Interaction

• Dynamic

• Trackable and targeted

ISSUES TO CONSIDER

General issues

•Privacy

•Identity

•Lowest common denominator

•Depersonalised

•Overwhelming

•High maintenance

•Immersive

•Requires certain skills

•How do you choose which to use?

•Portions of the community were excluded

•Who owns your data?

RM and organisational issues

•Privacy

•Accountability

•Tone

•Authenticity

•Context

•Currency of information

•Use of personal vs. corporate technology

•Cloud computing

•Capture

•Retention

Kirsten Wright

PHONE 9919 9552EMAIL

kirsten.wright@vu.edu.auTWITTER @ktaines

CONTACT DETAILS

Adelaide Parr

PHONE 9919 5345EMAIL

adelaide.parr@vu.edu.auTWITTER @lallylives