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Page 1: Waterloo studentportal pseweb_thisdoesntsuck_july2015.

THIS DOESN’T SUCK!

Jude Doble (Project Manager, Student Portal) Kirsty Budd (Manager, Integrated Communications, Student Success Office)

Waterloo students are pretty darn excited about their new portal.

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They like us. They really like us.

- Add Upper-year college guy meme

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Portal delivers the Waterloo info students need, just when they need it.

Portal delivers the Waterloo information students

need, just when they need it.

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• Customizable experience • Content as data• Open data API• Student development environment

Core features

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So, how did we do it?

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Consult Collaborate Communicate

How we did it. (For real.)

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This is an optional area for you to put a message or

caption for your photo. Delete it if you don’t need to

use it.

Consult. It’s always about your users and their needs.

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- Photo of students working together

This is an optional area for you to put a message or

caption for your photo. Delete it if you don’t need to

use it.

Identify best partners

Collaborate. Identify best partners. Seek insights = buy in.

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Communicate.Know your audience. Think about

timing & vehicles.

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• Consult• Collaborate• Communicate• Rinse, wash, repeat

• Mistakes mean learning

HOW DOES THIS INFORM YOUR WORK?

Consult Collaborate Communicate

What does this mean for your work?

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Rinse. Wash. Repeat.

Even when you get sick of it.

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The student portal is changing the way we communicate with our students.

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Jude Doble @8jude

[email protected]

Kirsty Budd @kbuddski

[email protected]

Jude Doble

@8jude

[email protected]

Kirsty Budd

@kbuddski

[email protected]

We’d love to hear from

you!