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Page 1: Using User-Generated Content to Fuel Campaigns: A SXSW Session with Justin Garrity and Kendra Bracken-Ferguson

© 2014 TigerLogic Confidential!1

U S E Rusing

GENERATED

CAMPAIGNS to fuel

CONTENT

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QUESTION 1

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4

THE PSYCHOLOGY OF UGC

ego reward community

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QUESTION 2

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6

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QUESTION 3

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8 CORE ELEMENTS1. 2. 3. 4. 5. 6. 7. 8.

UGC Dedicated Team Hashtag (just one) Call to Action / Goal Contextual Content Aggregate, Curate and Display Terms and Conditions Amplification

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EXAMPLES

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QUESTION 4

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7 TIPS1. 2. 3. 4. 5. 6. 7.

Make it worthy of user’s timeline Make the collection interesting Curation is your friend Seed content Reward great posts Consider barrier to entry Think beyond the web

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QUESTION 5

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6 TRENDS1. 2. 3. 4. 5. 6.

UGC and SEO will finally have BFF moment. Copyright concerns will trigger debate. Content creators will lead creative ideation. Searchable hashtags on all social networks. Specific role / responsibility for curation. UGC will be commonplace on product pages and in store

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AUDIENCE QUESTIONS

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© 2014 TigerLogic Confidential!41

Y O UTHANK