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Churn is the enemy of growth
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Reclaim the customer
conversation
Understandhow customers
engage withyour brand
Know whatyour company
stands for
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The Metric that Controls the Fate of Your SaaS Business - Churn
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Contents · For SaaS companies, the most important business risk is churn rate. And even though churn rate is a business risk and not a financial risk, it is still critical to financial