"To Have and to Hold: Reduce Customer Churn by Building More Authentic Relationships" at SaaS North...
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Transcript of "To Have and to Hold: Reduce Customer Churn by Building More Authentic Relationships" at SaaS North...
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Churn is the enemy of growth
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Reclaim the customer
conversation
Understandhow customers
engage withyour brand
Know whatyour company
stands for
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