Election Poster

Election 2011

Looking Back

Manifesto

Promises

Questions and Answers

Looking back...

Ticketing in your hands...

Ticketing in your hands...

Your customer

Your data

Your pricing

Your brand(s)

Your revenue

Your innovation

Your vision

Your ...

Highlights reel...Over 90 customers on-boarded

Over 8 million sold tickets managed by Ticketsolve

> 2 million tickets sold in the last 12 months> 50% sold online

On average we increase online sales by > 50%Pavilion went from 25% to 66%

Highlights reel...

Over the last 12 months we have added 35 clientsSome recent clients include Pavilion, Lyric, Model

Over notable clientsAEG – Bon Jovi, Justin Bieber, 02 Arena

Failte Ireland

Entertainment.ie

Feedback...

Sharp edges...

Beware shallow end...

I didn't know you could do that...

Support...

Ticketsolve Election Manifesto

Diamond in the rough

Sharp edges...

Beware shallow end...

Add improvements

I didn't know you could do that...

Support...

With some notable exceptions...

Promises...first 100 days...

Ticket Designer

Status...

Currently been used by support team to make changes to existing tickets.

Timeline: Fully available in 2/4 weeks

Future:Ticket templates per show / event

Ticket template for print at home i.e. A4

Opens up potential revenue streams e.g. sponsorship, advertising

With print at home look beyond specialty printers

Box-office

Status...

Currently been tested and documented by support team.

Timeline: Fully available in ~2 weeks

Future:Optimizations based on user feedback

Adhoc

Status...

Nearing completion for parallel beta release

Timeline: Available in 2-4 weeks

Future:Add extra filtering capabilities

Add flexibility to types of extracts possible

Reports

Status...

New reporting engine liveNew daily reconciliation reports

Timeline: Ongoing over next 3 months

Future:Add extra accounting reports

Better rolled up reporting for event to run to show

Amazon / EC2

Status...

Planning stage with test accounts targeted to be migrated over the next month

Timeline: Should happen 4-8 weeks

Future:Continue to take advantage of EC2 features as

they are released e.g. email service

Provides almost unlimited scalability for future growth

Chip and Pin

Status...

Validation testing with YesPayBeta test with client in March

Timeline: Should fully rolled out over 4 / 8 weeksRequires client setup with bank and YesPay

Future:Optimize user experience based on feedback

3D Secure

Status...

Currently beta testing with one client

Timeline: Should happen 2 / 4 weeksRequires client setup with bank and Realex

Future:Optimize user experience based on feedback

Stored Payment

Status...

Will go into beta test once 3d Secure is fully rolled out.

Timeline: 4 / 8 weeks

Future:Optimize user experience e.g. '1 click' style

shopping

Installment plans

Subscriptions

External Login

Status...

Currently been used by 2 clients

Timeline: 4 / 8 weeks

Future:???

Ticketsolve Mobile

Status...

Beta 0.1 available now dashboard reporting

sales capability

Timeline: will develop over the coming year

Future:Dashboard reporting to event level

Checkin capability

Boxoffice capability

Consumer application

Ticketing in your hands...

Theatre and Festivals

Increase Revenue

Driving Online Sales

Incremental Revenue e.g. Subscriptions, Bundles, Promotions

Through use of Reporting, Analytics, E-Mail Marketing etc. improve effectiveness of marketing decision making.

Decrease Costs

Lower transaction costs

Online Sales

Hosted SaaS – reduced total cost of ownership

Unlimited users