The Library’s Place in UTSA’s Growth Projections
Stefanie Wittenbach
Assistant Dean for Collections
October 2007
UTSA Library Background Peer institution comparisons SACS review LibQual survey results Current activities
Background New administration 2005-2006 Transformations Vacant positions University strategic plan Renovation of JPL LibQual survey SACS review preparation
Peer institution comparisons Association of College and Research
Libraries (ACRL) measures Volumes held Library professional and support staff Materials expenditures Ratio to FTE students and faculty
Volumes held per FTE student/faculty
0
20
40
60
80
100
120
140
160
Univ. of Missouri Univ. ofConnecticut
Univ. of SouthCarolina
UTSA UTEP Texas State UT Arlington
Library staff per FTE
0
50
100
150
200
250
300
Univ. of Missouri Univ. ofConnecticut
Univ. of SouthCarolina
UTSA UTEP Texas State UT Arlington
Library materials expenditures per FTE
0
50
100
150
200
250
300
350
400
Univ. of Missouri Univ. ofConnecticut
Univ. of SouthCarolina
UTSA UTEP Texas State UT Arlington
Average peer ratios Volumes held: 96/FTE Library staff: 1 staff member/198 FTE Materials expenditures: $254.79/FTE
UTSA’s ratios: Volumes held: 32/FTE Library staff: 1 staff member/245 FTE Materials expenditures: $210.71/FTE
UTSA Library Projections2005 2016 projected
Volumes held 684,531 878,400
Library staff 87 112
Materials expenditures $4,510,123 $5,783,990
UTSA Library Projections
2005 2016 projected 2016 peer
Volumes held 684,531 878,400 2,635,200
Library staff 87 112 139
Materials expenditures $4,510,123 $5,783,990 $6,993,986
2009-10 Southern Association of Colleges and Schools Reaffirmation of Accreditation Core requirements: adequate library
collections consistent with the degrees offered (2.9)
Comprehensive standards: Outcomes for its educational programs
(3.3.1)
2009-2010 SACS Review Comprehensive standards:
Facilities, services, and resources appropriate to support mission (3.8.1)
Access to regular and timely instruction (3.8.2)
Sufficient number of qualified staff (3.8.3)
Library recommendations for SACS review University must supplement the Library’s budget Review and analyze the results of the LibQual
survey and apply the findings to improved facilities, collections, and services
University must vacate and renovate the fourth floor of JPL prior to the SACS review
Continue funding materials budget to cover new resources and inflation of the cost of materials
Library recommendations for SACS review Implement continuous improvement
processes in the area of instruction, incorporating student feedback and other best practices
Hire additional reference librarians prior to the SACS review in order to offer more instruction across UTSA programs
LibQual Survey About the survey Participation Areas surveyed
Affect of service Library as place Information control
Affect of Service Most viewed staff as helpful and
knowledgeable Students suggested that staff roam around
to offer help to patrons DT Library staff and ILL staff praised as
well as individual reference librarians Better promotion of services and better
signage
Affect of ServiceAFFECT OF SERVICE
-0.4
-0.2
0
0.2
0.4
0.6
0.8
Employeeswho instill
confidence inusers
Giving usersindividualattention
Employeeswho are
consistentlycourteous
Readiness torespond to
users'questions
Employeeswho have theknowledge toanswer userquestions
Employeeswho deal with
users in acaring fashion
Employeeswho
understand theneeds of their
users
Willingness tohelp users
Dependabilityin handling
users' serviceproblems
Questions
P-M
Ga
p
FACULTY STAFF UNDERGRADS GRADS
Library as Place Reduce the number of sleeping students Too noisy and unmonitored New chairs New lighting More quiet study rooms
Library as PlaceLIBRARY AS PLACE
-0.7
-0.6
-0.5
-0.4
-0.3
-0.2
-0.1
0
0.1
0.2
0.3
0.4
Library space that inspiresstudy and learning
Quiet space for individualactivities
A comfortable and invitinglocation
A getaway for study,learning, or research
Community space for grouplearning and group study
Questions
P-M
Ga
p
FACULTY STAFF UNDERGRADS GRADS
Information Control Add MS Office to computers Free photocopying for faculty Inadequate print collection Inadequate electronic resources More books at DT Library Popular reading and leisure music and
videos
Information ControlINFORMATION CONTROL
-1.2
-1
-0.8
-0.6
-0.4
-0.2
0
0.2
0.4
0.6
Makingelectronicresources
accessible frommy home or
office
A library Website enabling me
to locateinformation on
my own
The printedlibrary materials
I need for mywork
The electronicinformation
resources I need
Modernequipment thatlets me easily
access neededinformation
Easy-to-useaccess tools
that allow me tofind things on
my own
Makinginformation
easilyaccessible for
independent use
Print and/orelectronic
journalcollections I
require for mywork
Questions
P-M
Ga
p
FACULTY STAFF UNDERGRADS GRADS
Current and future activities in the Library Filling vacancies and recruiting new
positions Strategic planning process Renovation of JPL New services
Information/Learning Commons WebCT tutorial expansion
Activities continued New services
Electronic reserves Institutional repository
Add librarians to key campus committees Repost the Dean position Work with the Provost’s Office on space
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