The Library’s Place in UTSA’s Growth Projections

Stefanie Wittenbach

Assistant Dean for Collections

October 2007

UTSA Library Background Peer institution comparisons SACS review LibQual survey results Current activities

Background New administration 2005-2006 Transformations Vacant positions University strategic plan Renovation of JPL LibQual survey SACS review preparation

Peer institution comparisons Association of College and Research

Libraries (ACRL) measures Volumes held Library professional and support staff Materials expenditures Ratio to FTE students and faculty

Volumes held per FTE student/faculty

0

20

40

60

80

100

120

140

160

Univ. of Missouri Univ. ofConnecticut

Univ. of SouthCarolina

UTSA UTEP Texas State UT Arlington

Library staff per FTE

0

50

100

150

200

250

300

Univ. of Missouri Univ. ofConnecticut

Univ. of SouthCarolina

UTSA UTEP Texas State UT Arlington

Library materials expenditures per FTE

0

50

100

150

200

250

300

350

400

Univ. of Missouri Univ. ofConnecticut

Univ. of SouthCarolina

UTSA UTEP Texas State UT Arlington

Average peer ratios Volumes held: 96/FTE Library staff: 1 staff member/198 FTE Materials expenditures: $254.79/FTE

UTSA’s ratios: Volumes held: 32/FTE Library staff: 1 staff member/245 FTE Materials expenditures: $210.71/FTE

UTSA Library Projections2005 2016 projected

Volumes held 684,531 878,400

Library staff 87 112

Materials expenditures $4,510,123 $5,783,990

UTSA Library Projections

2005 2016 projected 2016 peer

Volumes held 684,531 878,400 2,635,200

Library staff 87 112 139

Materials expenditures $4,510,123 $5,783,990 $6,993,986

2009-10 Southern Association of Colleges and Schools Reaffirmation of Accreditation Core requirements: adequate library

collections consistent with the degrees offered (2.9)

Comprehensive standards: Outcomes for its educational programs

(3.3.1)

2009-2010 SACS Review Comprehensive standards:

Facilities, services, and resources appropriate to support mission (3.8.1)

Access to regular and timely instruction (3.8.2)

Sufficient number of qualified staff (3.8.3)

Library recommendations for SACS review University must supplement the Library’s budget Review and analyze the results of the LibQual

survey and apply the findings to improved facilities, collections, and services

University must vacate and renovate the fourth floor of JPL prior to the SACS review

Continue funding materials budget to cover new resources and inflation of the cost of materials

Library recommendations for SACS review Implement continuous improvement

processes in the area of instruction, incorporating student feedback and other best practices

Hire additional reference librarians prior to the SACS review in order to offer more instruction across UTSA programs

LibQual Survey About the survey Participation Areas surveyed

Affect of service Library as place Information control

Affect of Service Most viewed staff as helpful and

knowledgeable Students suggested that staff roam around

to offer help to patrons DT Library staff and ILL staff praised as

well as individual reference librarians Better promotion of services and better

signage

Affect of ServiceAFFECT OF SERVICE

-0.4

-0.2

0

0.2

0.4

0.6

0.8

Employeeswho instill

confidence inusers

Giving usersindividualattention

Employeeswho are

consistentlycourteous

Readiness torespond to

users'questions

Employeeswho have theknowledge toanswer userquestions

Employeeswho deal with

users in acaring fashion

Employeeswho

understand theneeds of their

users

Willingness tohelp users

Dependabilityin handling

users' serviceproblems

Questions

P-M

Ga

p

FACULTY STAFF UNDERGRADS GRADS

Library as Place Reduce the number of sleeping students Too noisy and unmonitored New chairs New lighting More quiet study rooms

Library as PlaceLIBRARY AS PLACE

-0.7

-0.6

-0.5

-0.4

-0.3

-0.2

-0.1

0

0.1

0.2

0.3

0.4

Library space that inspiresstudy and learning

Quiet space for individualactivities

A comfortable and invitinglocation

A getaway for study,learning, or research

Community space for grouplearning and group study

Questions

P-M

Ga

p

FACULTY STAFF UNDERGRADS GRADS

Information Control Add MS Office to computers Free photocopying for faculty Inadequate print collection Inadequate electronic resources More books at DT Library Popular reading and leisure music and

videos

Information ControlINFORMATION CONTROL

-1.2

-1

-0.8

-0.6

-0.4

-0.2

0

0.2

0.4

0.6

Makingelectronicresources

accessible frommy home or

office

A library Website enabling me

to locateinformation on

my own

The printedlibrary materials

I need for mywork

The electronicinformation

resources I need

Modernequipment thatlets me easily

access neededinformation

Easy-to-useaccess tools

that allow me tofind things on

my own

Makinginformation

easilyaccessible for

independent use

Print and/orelectronic

journalcollections I

require for mywork

Questions

P-M

Ga

p

FACULTY STAFF UNDERGRADS GRADS

Current and future activities in the Library Filling vacancies and recruiting new

positions Strategic planning process Renovation of JPL New services

Information/Learning Commons WebCT tutorial expansion

Activities continued New services

Electronic reserves Institutional repository

Add librarians to key campus committees Repost the Dean position Work with the Provost’s Office on space