The Leader’s Choice:Five Steps to Ethical Decision Making
Amany Nuseibeh, PMP, Ethics Member Advisory Group
26 May 2015
The Leader’s Choice: Five Steps to Ethical Decision Making
Agenda
The EMAG
Leadership
Leadership and Ethics
The PMI Ethical Decision-Making Framework
Ethical Resources @ PMI
Case
What is Ethics Member Advisory Board (EMAG)
• The mission of the Ethics Member Advisory Group– Monitor the usage of the Code of Ethics and Professional
Conduct by stakeholders.– Recommend principles and procedures for the periodic
review and/or amendment of the Code of Ethics and Professional Conduct.
– Facilitate Code learning & discussion to achieve adherence to the Code of Ethics and Professional Conduct.
– Facilitate communications with stakeholders regarding the Code of Ethics and Professional Conduct
The Leader’s Choice: Five Steps to Ethical Decision Making
Ethics MAG Team
William G. Scarborough, Vice President & General CounselJill Cherpack, Communications Specialist
Michael O’Brochta, ACP, PMP
Peter Pfeiffer, PMP
Paul Pelletier, PMPKelly Oliveira, PMP, PMI-RMP
Alankar Karpe, PMPFrank Gorman, PMP Jaycee Kruger, PMP
Giusi Meloni, PMPTeam LeaderAmany Nuseibeh, PMP
Fabio Rigamonti, PMP
Simona Bonghez, PMP
The Leader’s Choice: Five Steps to Ethical Decision Making
Ethical Leadership
“Ethical Leadership is leading by knowing and doing
what is right”
Quote from Wikipedia
The Leader’s Choice: Five Steps to Ethical Decision Making
About a Leader…A leadership strategy without ethical clarity produces moral and economic bankruptcy. Leaders shows the way. Bill Donahue
The leader is responsible for the set of ethics or norms that govern the behavior of the people in the organization. Leaders set the moral tone. W. Bennis
The Leader’s Choice: Five Steps to Ethical Decision Making
About a Leader…
It’s clear that if people anywhere are to willingly follow someone - whether it be into battle or into the boardroom, the front office or the front lines - they first want to assure themselves that the person is worthy of their trust. J. Kouzes
The Leader’s Choice: Five Steps to Ethical Decision Making
Ethical Leadership
• Ethics in leadership is critical for every project organization
• Project managers and team leaders must make decisions that
demonstrate their values with consistency between their words
and actions
• When leaders practice ethics, they gain the respect and
admiration of employees
• If leaders never make their actions or choices clear to other
members, those choices can often be seen as a sign of mistrust
and may result in loss of productivity & trust, delays, lack of
accountability, and a loss of revenue*
*Source: Institute of Business Ethics Survey 2011
The Leader’s Choice: Five Steps to Ethical Decision Making
Code of Ethics & Professional Conduct
Responsibility is our duty to take ownership for the decisions we make or fail to make, the actions we take or fail to take, and the consequences that result
Respect is our duty to show a high regard for ourselves, others, and the resources entrusted to us. Resources entrusted to us may include people, money, reputation, the safety of others, and natural or environmental resources
Fairness is our duty to make decisions and act impartially and objectively. Our conduct must be free from competing self interest, prejudice, and favoritism
Honesty is our duty to understand the truth and act in a truthful manner both in our communications and in our conduct
The Leader’s Choice: Five Steps to Ethical Decision Making
Why this Code?
• We believe that the credibility and reputation of the Project
Management profession is shaped by the collective conduct of
individual practitioners– to instill confidence in the Project Management profession;– to advance our profession, both individually and collectively;– to assist us in making wise decisions
The Leader’s Choice: Five Steps to Ethical Decision Making
Ethical Decision Making Framework
• In order to aid the decision making, EMAG team developed a decision
making framework so that project managers can take ethical decisions
– This framework is built to bring the ethics awareness within the profession to the next level by focusing on the members’ ethical decision making capability and accountability
– EDMF provide a well-considered decision-making framework that members can use, as a companion to the Code, to guide their ethical behavior.
The Leader's Choice: Five Steps to Ethical Decision Making
A Few facts about EDMF
• The PMI EDMF has been developed for use by PMI members and PMI credential holders;
• It is aspirational and not mandatory• It is intended to be used as a guideline document to provoke
critical thinking throughout the ethical decision-making process;• It starts as a sequence of questions and sub-questions to stimulate
the user to recognize and assess the given situation or an issue;• The PMI EDMF users may find useful to loop back-and-forth
between steps and challenge themselves with additional steps and questions
• The answers to the questions proposed by the PMI EDMF are the responsibility of the user
• EDMF can not resolve specific ethical dilemmas, but can surely help to clarify the situation, eliminate poor choices, and illuminate better possibilities
The Leader’s Choice: Five Steps to Ethical Decision Making
EDMF in short
AssessmentMake sure you have all the facts about the ethical issue
AlternativesConsider your choices
AnalysisIdentify your candidate decision and test its validity
ApplicationApply ethical principles to your candidate decision
ActionMake your decision
The Leader’s Choice: Five Steps to Ethical Decision Making
The Leader's Choice: Five Steps to Ethical Decision Making
AssessmentMake sure you have all the facts about the ethical issue
Guiding questions ...
• Does it abide by the law?
• Does it align with the PMI Code of Ethics and Professional Conduct?
• Does it agree with your employer’s and client’s code of ethics and conduct?
• Does it align with your ethical values and those of the surrounding culture?
Tools & Techniques
• View PMI's Code of Ethics and Professional Conduct
• Access ethics resources
• View Ethics Case Procedures.
• Identify your personal values and hold them against the surrounding culture.
Are there substantial facts to make a case?
Yes Go to the next step
No Gather more facts or discard the case
1
The Leader's Choice: Five Steps to Ethical Decision Making
• Have you listed all the possible alternative options / choices?
• Have you considered pros and cons for each possible choice?
• Identify your different options from a legal, juridical, professional and cultural point of view.
• Use Decision making techniques (e.g., 5 Why’s, …)
• Use pros/cons list.
• Compare and prioritize your options.
AlternativesConsider your choices2
Are there viable options?
NoGather more facts, explore more alternatives or discard the case
Yes Go to the next step
Tools & TechniquesGuiding questions ...
• Will your candidate decision have a positive impact or prevent harm to PMs, PMI staff or volunteers, clients, your employer’s organization, other stakeholders, the environment, or future generations?
• Does your candidate decision take cultural differences into account?• Looking back, will this decision seem like a good idea a year from
now?• Are you free from external influence to make this decision?• Are you in a calm and unstressed state of mind?
• Identify where and whom your possible decision could impact.
• Analyze the degree of harm your possible decision could cause.
• Balance the possible harm and/or benefit that decision may provoke, now or in the future.
• Put your decision in some time perspective (How will you feel about it in 1 month, 1 year, 5 years from now?)
• Consider to allow yourself a cool-down period (Are you not over-reacting?).
AnalysisIdentify your candidate decision and test its validity3
Yes Go to the next step
Are the possible impacts acceptable?
No Review the facts and your options or discard the case
Tools & TechniquesGuiding questions ...
The Leader’s Choice: Five Steps to Ethical Decision Making
• Would your choice result in the greatest good?• Would your choice treat others as you would like to be treated?• Would your choice be fair and beneficial to all concerned?
• Hold your candidate decision against the Code of Ethics.
• Apply ethical principles to your candidate decision.
• Review the situation with one or more trusted persons.
ApplicationApply ethical principles to your candidate decision4
Is your decision consistent?
Yes Go to the next step
NoReview the facts, the options and the implications or discard the case
Tools & TechniquesGuiding questions ...
The Leader’s Choice: Five Steps to Ethical Decision Making
The Leader's Choice: Five Steps to Ethical Decision Making
Are you willing to accept responsibility for your decision?
Could you make your decision public and feel good about it?
Are you ready to act?
• Analyze the consequences your decision may have on emotional state, your social life and your professional career.
• Prepare a plan of action for the “day after” (the decision).
• Consider your position and your reaction on most of the critiques that you might receive in the course of the actions.
Yes act on your decision
ActionMake your decision5
Guiding questions ... Tools & Techniques
Are you comfortable with the decision?
NoReview the facts, the options, the implications or your decision, or discard the case
Ethics resources @ PMI
http://www.pmi.org/Ethics
The Leader’s Choice: Five Steps to Ethical Decision Making
Work place Ethics – Fun Video
https://www.youtube.com/watch?v=loXqK6D6lbk
The Leader’s Choice: Five Steps to Ethical Decision Making
Amany Nuseibeh, PMP
The Leader’s Choice: Five Steps to Ethical Decision Making
Top Related