VIEW

Why Quantity Is Not An Adequate Substitute

IN ETHICS AND COMPLIANCE TRAINING

Education and awareness are top priorities for ethics and compliance professionals. E�ective training helps prevent risks by raising awareness and influencing employee behavior. It also establishes powerful legal defenses in response to litigation or regulatory enforcement. Here, we explore the results of a completely independent 2013 market study, conducted by a global third party research firm. See what 300+ senior level ethics and compliance decision makers have to say about the QUANTITY, QUALITY & DEFENSIBILITY of training content.

43%

Ethics and Compliance professionals rated Online Training the most important compliance program solution.

Ethics and Compliance professionals spend more on Online Training than any other solution.

ONLINE TRAINING RATED MOST IMPORTANT THE PROOF IS IN THE BUDGET

CaseManagement

Policy Management

AwarenessPrograms

WhistleblowerHotlines

AdvisoryServices

Advanced Analytics

Third-PartyRisk Management

CaseManagement

Policy Management

AwarenessPrograms

WhistleblowerHotlines

AdvisoryServices

Advanced Analytics

Third-Party Risk Management

26%17%

14% 13%10%

4%8% 8%

ONLINE TRAINING

43%

35% 35%47%32% 29%

60%

HYPE: YOU NEED A BIG TRAINING LIBRARY

“...more than 900 courses in varying lengths and formats...” “...expanded the number of

titles in an on-the-shelf library to more than 500...”

Online Training providers clamoring for budget dollars attempt to draw in buyers by touting large training course libraries.

“...world's largest and most dynamic portfolio of award-winning online titles...”

Don’t fall VICTIM to the

BIG TRAINING LIBRARY PLAY

- Real quotes from compliance training vendors

REALITY: Ethics and Compliance professionals deploy veryfew courses in their training programs

of organizations

all the courses they purchase.

38%A whopping92%

of all organizations need

IN A TRAINING LIBRARY

25 TOTAL COURSES

Quantity at the expense of QUALITYMaintaining hundreds of titles you DON’T need detracts from investment in the quality of the courses you DO need.

ONLINE TRAINING

QUALITY MATTERS MOST!

“Breadth of product o�ering” fell to No. 7

“Quality of product o�ering”

was the No. 1 criterion in

selecting an online

training provider

Why Quality Matters

Production quality and instructional design are directly tied to training e�ectiveness.

1. Poor-quality training is viewed by prosecutors as a “check-the-box” approach and fails to establish a good-faith defense.

2. Decision makers don’t want to be associated with poor-quality training that is disliked or viewed as a waste of time.

3.

Why Quality Matters

Compliance training should be scrutinized with the same intensity expected by regulators and attorneys in the courtroom!

12 QUESTIONS YOU SHOULD ASK WHENEVALUATING ONLINE TRAINING

LEGAL DEFENSIBILITY

Does an independent third party legally vet course content?

How do you keep up with legal trends and developments?

How often are courses reviewed and refreshed?

Do animated characters and shoddy production values weaken defensibility and credibility?

1.

2.

3.

4.

TRAINING QUALITY & EFFECTIVENESS

5.

6.

7.

8.

Are courses highly engaging and interactive?

Do courses present real-world scenarios with believable storylines and characters?

Is content tailored to a global audience & available in the languages you need?

Do learners participate in skill-building activities that assess content application and understanding?

60%

NAVEX Global online training courses are legally vetted by Littler, the world’s largest workplace compliance law

firm, and exclusively endorsed by SHRM. More than 8,000 clients in 200+ countries rely on

NAVEX Global solutions and expertise.

CHOOSE QUALITY. CHOOSE THE BEST.

LEARN MORE AT WWW.NAVEXGLOBAL.COM

CONSIDER HOW ONLINE TRAINING QUALITY AND STYLE AFFECT EMPLOYEE ATTITUDES ABOUT COMPLIANCE.

Do employees, attorneys, juries, and regulators view all training the same?

TRAINING FEATURES

9.

10.

11.

12.

Are short training bursts available to cover more topics in less time and reinforce principles taught?

Are courses designed with configurable content modules?

In what ways can courses be customized? What is recommended?

Can training be deployed on a mobile device?

VIDEO DEMONSTRATION AN ONLINE TRAINING

Online training course statistics sourced from an independent market study conducted in 2013 by a global third party research firm. Respondents comprise 300+ senior level ethics and compliance decision makers from organizations of all sizes and industries.

VIEW

5Just

CALENDAR YEAR

Average number of courses DEPLOYED ANNUALLY

10Only Average

number of courses needed in a

FEWER THAN

LONG-TERM TRAINING LIBRARY

DO NOT USE