T-Systems. Enabler
of Connected
Life & Work.
Thomas Spreitzer, CMO
The challenges for companies have always been the same …
RevenuesCosts
2
Intensity and speed are changing.
3
The economic crisis hit us hard.
Insolvencies
Lehman Brothers, Washington Mutual, Chrysler, General Motors, Japan Airlines, Woolworth, Allitalia
USA: 60.800
France: 51.000
Germany: 33.000
Netherlands:
10.000
5 month-43%
Global competition & value chains.To manage skills, costs & quality in distributed value chains and constantly reinvent ourselves...
4
China No. 1 in exports
Haier
No. 3 in domestic appliances (founded 1984)
Siemens: 50% of portfolio changed within 18 months. record profit: 4 Mrd
€
Web 2.0 / Web 3.0.
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Massive impacts
on markets, media and human interaction.
Markets –
„Death
of distance“
Media –
„Many
to many“
People –
„Wisdom
of the
crowds“
Web 3.0 brings
global market
transparency.
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… and is
threatening
existing
business models.
Crowdsourcing
becomes
important
(Local
Motors –
1st Net OEM)
AppStore: first
2 months
100 Mio downloads. Now
approx. 10 Bn. Apps
Wikipedia & e-books put pressure on encyclopedias & bookstores
Social
Media Networks.
7* Source
Nielsen Media Research
Power of media decreases as the power of the masses increases.
Gevinson‘s
webpage: 1,5 Mio visitor per month
(more than 750 mio. user)
Fan page Egypt army
22% of Online-time is spent in SoMa
networks*
United Airline lost approx. 10% of its share value due to YouTube song “United Breaks Guitar”
UK Daily Mail claimed
Ford forgot / belittled Middle East bloggers
Nestlé
sued Greenpeace for KitKat
video and tripled by that the number of streams & downloads
T-Systems Core Beliefs & portfolio.
SECURITY &
GOVERNANCESUSTAINABILITY &
CORPORATE
RESPONSIBILITY
MOBILE
ENTERPRISEDYNAMIC
NET-CENTRIC
SOURCING
COLLABORATION
COLLABORATION SECURITY &
GOVERNANCE
SUSTAINABILITY &
CORPORATE
RESPONSIBILITY
MOBILE
ENTERPRISE
DYNAMIC NET-CENTRIC SOURCING
T-Systems –
Enabler
of Connected
Life & Work.
8
DYNAMICNET-CENTRIC SOURCING
Dynamic
Net-Centric
Sourcing.
Dynamic
Services for SAP®
Applications
Dynamic
Services for Infrastructure
Managed VoIP
Cloud Readiness
Services
Application Performance Management
Private, Hybrid, Public Cloud
Pioneer: cost
savings
by
paying
for what
you
use
IT resources
National Grid: SAP applications are provided on demand and billed on an daily base
Transform cost from fix to variable
DHL: synchronized
IT costs
with
growing
numbers
of „Packstations“
DAK: „Call center from the network”
that involves all employees in customer support
More
flexibility
for growth
Net-Centric
Pay-as-you-use
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COLLABORATION
Collaboration.
Unified
Communications
Collaborative
Decision
Making
Video conferencing
Dynamic
Services for CollaborationInteractive Portal solutions
Product Life Cycle Management
Frankfurt Airport: collaboration platform for airport, airlines and logistics
Shell: largest SharePoint Solution out of the cloud
Barmer
GEK: better customer inter-
action through Web 2.0 functionalities
Optimize
collaboration
Help
customers, share
knowledge
Team Collaboration
Cross-Company Collaboration
Mass
Collaboration
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MOBILE ENTERPRISE
Mobile Enterprise.
iPad@HR
Mobile SAP CRM
Mobile Workplace
Services
Mobile Device
Management -
from
the
Cloud
Mobile Applications –
T-Systems App. store
allows standardized policies, e.g.:
warning if roaming costs exceed 50 euro
increases transparency and allows fast cut off service when not in use or stolen
salespeople can provide offers and order via iPhone
HR manager have data available when on-site, e.g. at production line
SAP applications are available mobile
Cost transparency
Mobilize business processes
Mobile Device
Management Mobile Processes
& Applications
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SECURITY & GOVERNANCE
Security
& Governance.
Security
in der Cloud
Identity
and Access Management
Secure
Mobility
Datacenter
Security
Endpoint
Security
2009: street crime dropped by 3.7% cyber crime grew by 17.7%
only certified hand-held for German ministers (“Merkel-cell phone”)
Provider for European defense projects (highest compliance requirements)
role-based and certified access process for international cooperation in the engineering sector
Secure
data
& knowledge
Make
collaboration
possible
ICT Infrastructure Security
Sevices
Security
Consulting
& Integration Services
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SUSTAINABILITY &
CORPORATE
RESPONSIBILITY
Sustainability
& Corporate Responsibility.
Smart Energy & Smart Metering
Emergency
carpet
Corporate Video
Green ICT & Datacenter
of the
Future
Smart Grid Solutions Check-Pad
50% of all data center are inefficient concerning energy consumption
Smart grids & remote monitoring of energy consumption hold huge saving potentials at business and private households
Improved management of home care cases by remote diagnostics solution
Hospital Berlin : Anytime, full data access via iPad
for doctors
Sustainable
cost
reduction
Create
future
and generate
values
Video Conferencing
Smart Grids
& Green ICT Health Care
Solutions
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Thomas Spreitzer, CMO T-Systems International GmbH
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