T-Systems. Enabler of Connected Life & Work.

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T-Systems. Enabler of Connected Life & Work. Thomas Spreitzer, CMO

Transcript of T-Systems. Enabler of Connected Life & Work.

Page 1: T-Systems. Enabler of Connected Life & Work.

T-Systems. Enabler

of Connected

Life & Work.

Thomas Spreitzer, CMO

Page 2: T-Systems. Enabler of Connected Life & Work.

The challenges for companies have always been the same …

RevenuesCosts

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Intensity and speed are changing.

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The economic crisis hit us hard.

Insolvencies

Lehman Brothers, Washington Mutual, Chrysler, General Motors, Japan Airlines, Woolworth, Allitalia

USA: 60.800

France: 51.000

Germany: 33.000

Netherlands:

10.000

5 month-43%

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Global competition & value chains.To manage skills, costs & quality in distributed value chains and constantly reinvent ourselves...

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China No. 1 in exports

Haier

No. 3 in domestic appliances (founded 1984)

Siemens: 50% of portfolio changed within 18 months. record profit: 4 Mrd

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Web 2.0 / Web 3.0.

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Massive impacts

on markets, media and human interaction.

Markets –

„Death

of distance“

Media –

„Many

to many“

People –

„Wisdom

of the

crowds“

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Web 3.0 brings

global market

transparency.

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… and is

threatening

existing

business models.

Crowdsourcing

becomes

important

(Local

Motors –

1st Net OEM)

AppStore: first

2 months

100 Mio downloads. Now

approx. 10 Bn. Apps

Wikipedia & e-books put pressure on encyclopedias & bookstores

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Social

Media Networks.

7* Source

Nielsen Media Research

Power of media decreases as the power of the masses increases.

Gevinson‘s

webpage: 1,5 Mio visitor per month

Facebook

(more than 750 mio. user)

Fan page Egypt army

22% of Online-time is spent in SoMa

networks*

United Airline lost approx. 10% of its share value due to YouTube song “United Breaks Guitar”

UK Daily Mail claimed

Ford forgot / belittled Middle East bloggers

Nestlé

sued Greenpeace for KitKat

video and tripled by that the number of streams & downloads

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T-Systems Core Beliefs & portfolio.

SECURITY &

GOVERNANCESUSTAINABILITY &

CORPORATE

RESPONSIBILITY

MOBILE

ENTERPRISEDYNAMIC

NET-CENTRIC

SOURCING

COLLABORATION

COLLABORATION SECURITY &

GOVERNANCE

SUSTAINABILITY &

CORPORATE

RESPONSIBILITY

MOBILE

ENTERPRISE

DYNAMIC NET-CENTRIC SOURCING

T-Systems –

Enabler

of Connected

Life & Work.

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Page 9: T-Systems. Enabler of Connected Life & Work.

DYNAMICNET-CENTRIC SOURCING

Dynamic

Net-Centric

Sourcing.

Dynamic

Services for SAP®

Applications

Dynamic

Services for Infrastructure

Managed VoIP

Cloud Readiness

Services

Application Performance Management

Private, Hybrid, Public Cloud

Pioneer: cost

savings

by

paying

for what

you

use

IT resources

National Grid: SAP applications are provided on demand and billed on an daily base

Transform cost from fix to variable

DHL: synchronized

IT costs

with

growing

numbers

of „Packstations“

DAK: „Call center from the network”

that involves all employees in customer support

More

flexibility

for growth

Net-Centric

Pay-as-you-use

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COLLABORATION

Collaboration.

Unified

Communications

Collaborative

Decision

Making

Video conferencing

Dynamic

Services for CollaborationInteractive Portal solutions

Product Life Cycle Management

Frankfurt Airport: collaboration platform for airport, airlines and logistics

Shell: largest SharePoint Solution out of the cloud

Barmer

GEK: better customer inter-

action through Web 2.0 functionalities

Optimize

collaboration

Help

customers, share

knowledge

Team Collaboration

Cross-Company Collaboration

Mass

Collaboration

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MOBILE ENTERPRISE

Mobile Enterprise.

iPad@HR

Mobile SAP CRM

Mobile Workplace

Services

Mobile Device

Management -

from

the

Cloud

Mobile Applications –

T-Systems App. store

allows standardized policies, e.g.:

warning if roaming costs exceed 50 euro

increases transparency and allows fast cut off service when not in use or stolen

salespeople can provide offers and order via iPhone

HR manager have data available when on-site, e.g. at production line

SAP applications are available mobile

Cost transparency

Mobilize business processes

Mobile Device

Management Mobile Processes

& Applications

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Page 12: T-Systems. Enabler of Connected Life & Work.

SECURITY & GOVERNANCE

Security

& Governance.

Security

in der Cloud

Identity

and Access Management

Secure

Mobility

Datacenter

Security

Endpoint

Security

2009: street crime dropped by 3.7% cyber crime grew by 17.7%

only certified hand-held for German ministers (“Merkel-cell phone”)

Provider for European defense projects (highest compliance requirements)

role-based and certified access process for international cooperation in the engineering sector

Secure

data

& knowledge

Make

collaboration

possible

ICT Infrastructure Security

Sevices

Security

Consulting

& Integration Services

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Page 13: T-Systems. Enabler of Connected Life & Work.

SUSTAINABILITY &

CORPORATE

RESPONSIBILITY

Sustainability

& Corporate Responsibility.

Smart Energy & Smart Metering

Emergency

carpet

Corporate Video

Green ICT & Datacenter

of the

Future

Smart Grid Solutions Check-Pad

50% of all data center are inefficient concerning energy consumption

Smart grids & remote monitoring of energy consumption hold huge saving potentials at business and private households

Improved management of home care cases by remote diagnostics solution

Hospital Berlin : Anytime, full data access via iPad

for doctors

Sustainable

cost

reduction

Create

future

and generate

values

Video Conferencing

Smart Grids

& Green ICT Health Care

Solutions

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Thomas Spreitzer, CMO T-Systems International GmbH