SYSTEMS CHANGE:
CMHS TUTORING
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SYSTEMS CHANGE:
CMHS TUTORING
SYSTEMS CHANGE PROJECT:
Costa Mesa High SchoolTutoring Program
Improving Student Success
Katerina SorrellChapman University
December 2, 2013
SYSTEMS CHANGE:
CMHS TUTORING
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SYSTEMS CHANGE:
CMHS TUTORING
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Tutoring Program Background
Program Purpose
• Help those needing extra time / instruction
Program Goal
• Improve academics:assignment completion / test scores
SYSTEMS CHANGE:
CMHS TUTORING
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CMHS TUTORING
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Tutoring Program Description
• After school
• On campus
• Computers available
• No charge
• One-on-one
• Qualified tutors
• Serves 2 student populations
SYSTEMS CHANGE:
CMHS TUTORING
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SYSTEMS CHANGE:
CMHS TUTORING
2012-13 Tutoring Stats
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Number of students per day of the week
SYSTEMS CHANGE:
CMHS TUTORING
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CMHS TUTORING
2012-13 Tutoring Stats
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Number of students PERDEPARTMENT who used tutoring services
SYSTEMS CHANGE:
CMHS TUTORING
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CMHS TUTORING
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Rationale for Project Selection
• Unsatisfactory API scores
• Upstream academic
deficiencies require
downstream counseling
• Focus on proactive /
preventive approach
SYSTEMS CHANGE:
CMHS TUTORING
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SYSTEMS CHANGE:
CMHS TUTORING
5-Year API Trend
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SYSTEMS CHANGE:
CMHS TUTORING
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CMHS TUTORING
5-Year Core Trend
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SYSTEMS CHANGE:
CMHS TUTORING
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CMHS TUTORING
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Research Questions
• Do the students believe tutoring has
raised grades & homework scores?
• Do the tutors believe the students
have been helped?
• What is the academic standing of
students who choose to be tutored?
• How can the program attract more
low achieving students?
SYSTEMS CHANGE:
CMHS TUTORING
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CMHS TUTORING
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Instruments & Processes
• Surveys
• Analysis of historical
& current data
• Interviews
SYSTEMS CHANGE:
CMHS TUTORING
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CMHS TUTORING
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Written Survey:Users
SYSTEMS CHANGE:
CMHS TUTORING
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CMHS TUTORING
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Written Survey:Non-Users
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CMHS TUTORING
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CMHS TUTORING
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Survey Results
What would attract more students?
50% say more convenient hours
– 18 of 36 surveys of non-users
SYSTEMS CHANGE:
CMHS TUTORING
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CMHS TUTORING
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Online Survey: Users
SYSTEMS CHANGE:
CMHS TUTORING
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CMHS TUTORING
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OnlineSurvey
Results
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CMHS TUTORING
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CMHS TUTORING
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Survey Results
Is tutoring helping?
100% say YES
– 12 of 12 surveys of users
SYSTEMS CHANGE:
CMHS TUTORING
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CMHS TUTORING
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Online Survey: Tutors
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CMHS TUTORING
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CMHS TUTORING
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Online Survey:Tutor Results
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CMHS TUTORING
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CMHS TUTORING
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Survey Results
Is tutoring helping?
100% say YES
– 4 of 4 surveys of tutors
SYSTEMS CHANGE:
CMHS TUTORING
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CMHS TUTORING
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Preliminary Recommendations
Hours Adjustment
• Provide tutoring during tutorial period
Tutor Training
• Need feedback loop + training
Student Evaluation
• Proactive probing for weaknesses vs.
reactive “spot correction”
SYSTEMS CHANGE:
CMHS TUTORING
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CMHS TUTORING
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Preliminary Recommendations
Peer Tutoring
• Community service hours
Volunteer Tutor Recruitment
• Tap local talent & resources
Tutoring Incentives
• Alternative to automatic failure
SYSTEMS CHANGE:
CMHS TUTORING
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SYSTEMS CHANGE:
CMHS TUTORING
SYSTEMS CHANGE PROJECT:
Costa Mesa High SchoolTutoring Program
Improving Student Success
Katerina SorrellChapman University
December 2, 2013
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