PROBING QUESTIONS AND TUTORING CYCLE TUTOR … Questions and Tutoring Cycle.pdfTUTOR TRAINING LEVEL...

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PROBING QUESTIONS AND TUTORING CYCLE TUTOR TRAINING By Temenoujka Fuller, Ph.D. The Learning Center at Signal Peak Campus Central Arizona College

Transcript of PROBING QUESTIONS AND TUTORING CYCLE TUTOR … Questions and Tutoring Cycle.pdfTUTOR TRAINING LEVEL...

PROBING QUESTIONS AND TUTORING CYCLE

TUTOR TRAINING

By Temenoujka Fuller, Ph.D.

The Learning Center at Signal Peak Campus

Central Arizona College

TUTOR TRAINING LEVEL 1

CRITICAL THINKING AND TUTORING CYCLE

Tutoring Do’s and Don’ts are based on Ethical Code of tutoring.

Critical Thinking and Tutoring Cycle are based on our knowledge of tutoring

strategies and human learning.

We will study Learning Theories in Level 2 of our Tutor Training Program.

T. Fuller The Learning Center at Signal Peak Campus 2006

QUESTIONS

During the presentation you can ask questions.

You can prepare questions for group discussion

at the end of the presentation.

CRITICAL THINKING

“A good thinker is one who goes beyond the first

plausible answer. Are there some other

possibilies? What other way can I think of this

situation?” Batenhorst (2003, p. 119).

__________________________________

Source: Deese-Roberts, S. (2003). Tutor Training

Handbook. Lenexa, Kansas: CRLA.

INEFFECTIVE THINKERS

Impulsive

Quickly give up

Inflexible

Use imprecise language

Does not plan, and does not have skills for organization of learning materials

Does not check the work

Does not use multiple sources

Skips steps

Does not engage in the line of reasoning and presentation

Unable to identify the process of learning

Source: Costa, A. (1991). Developing minds: A resource book for the teaching thinking.. Arlington: VA: Association for Supervision and Curriculum Development. In Deese-Roberts, S. (2003). Tutor Training Handbook. Lenexa, Kansas: CRLA, pp. 119 - 121.

LEARNING IS A PROCESS NOT AN ANSWER

In this presentation, I will focus on

Using probing questions for identifying tutees prior

knowledge and deficiency.

Using Tutoring Cycle for helping student become

effective thinker.

CRITICAL THINKING AND PROBING QUESTIONS

Ask questions for clarification to start the tutoring session.

Ask questions that probe assumptions to understand tutee’s prior knowledge

Ask questions that probe reason and evidence to help with the learning process

Ask questions that probe viewpoints and perspectives to situate the task into specific context.

Ask questions that probe implications and consequences to help the summary and review of the underlying thought process.

____________________________

Source: Paul, R., (1993). Critical Thinking: How to Prepare Students for a Rapidly Changing World. In Bill Stephen, Northern Illinois University Consortium for Problem-Based Learning Retrieved 10/9/2009 from http://ed.fnal.gov/trc/tutorial/taxonomy.html

EXAMPLE: Questions of Clarifications

What do you mean by ____?

What is your main point?

How does _____ relate to _____?

Could you put that another way?

Is your basic point _____ or _____?

What do you think is the main issue here?

Let me see if I understand you; do you mean _____ or _____?

How does this relate to our problem/discussion/issue?

What do you, Mike, mean by this remark? What do you take Mike to mean by his remark?

Jane, can you summarize in your own words what Richard said? . . . Richard, is this what you meant?

Could you give me an example?

Would this be an example, . . .?

Could you explain this further?

Would you say more about that?

Why do you say that?

________________________________________________________________________

Source: Paul, R., (1993). Critical Thinking: How to Prepare Students for a Rapidly Changing World. In Bill Stephen, Northern Illinois University Consortium for Problem-Based Learning Retrieved 10/9/2009 from http://ed.fnal.gov/trc/tutorial/taxonomy.html

EXAMPLES: QUESTIONS ABOUT VIEWPOINTS OR PERSPECTIVES

The term "imply" will require clarification when used with younger students.

What are you implying by that?

When you say _____, are you implying _____?

But, if that happened, what else would happen as a result? Why?

What effect would that have?

Would that necessarily happen or only possibly/probably happen?

What is an alternative?

If _____ and _____ are the case, then what might also be true?

If we say that ____ is ethical, how about _____?

Source: Paul, R., (1993). Critical Thinking: How to Prepare Students for a Rapidly Changing World. In Bill Stephen, Northern

Illinois University Consortium for Problem-Based Learning Retrieved 10/9/2009 from

http://ed.fnal.gov/trc/tutorial/taxonomy.html

Example: Questions that Probe

Assumptions

What are you assuming?

What is Jenny assuming?

What could we assume instead?

You seem to be assuming _____. Do I understand you correctly?

All of your reasoning depends on the idea that _____. Why have you based your reasoning on

_____ instead of _____?

You seem to be assuming _____. How do you justify taking that for granted?

Is that always the case? Why do you think the assumption holds here?

Why would someone make that assumption?

Source: Paul, R., (1993). Critical Thinking: How to Prepare Students for a Rapidly Changing World. In Bill Stephen, Northern

Illinois University Consortium for Problem-Based Learning Retrieved 10/9/2009 from

http://ed.fnal.gov/trc/tutorial/taxonomy.html

Example: Questions that Probe Reasons

and Evidence

What would be an example?How do you know?

Why do you think that is true?Do you have any evidence for that?What difference does that make?

What are your reasons for saying that?What other information do you need?Could you explain your reasons to us?

Are these reasons adequate?Why do you say that?

What led you to that belief?How does that apply to this case?What would change your mind?

But, is that good evidence for that belief?Is there a reason to doubt that evidence?Who is in a position to know that is true?

_______________________________________________________________

Source: Paul, R., (1993). Critical Thinking: How to Prepare Students for a Rapidly Changing World. In Bill Stephen, Northern Illinois University Consortium for Problem-Based Learning Retrieved 10/9/2009 from http://ed.fnal.gov/trc/tutorial/taxonomy.html

Questions that Probe Implications and

Consequences

How can we find out?

What does this question assume?

Would _____ ask this question differently?

How could someone settle this question?

Can we break this question down at all?

Is this question clear? Do we understand it?

Is this question easy or hard to answer? Why?

Does this question ask us to evaluate something? What?

Do we all agree that this is the question?

To answer this question, what other questions must we answer first?

I'm not sure I understand how you are interpreting this question. Is this the same as _____?

How would _____ state the issue?

Why is this issue important?

Is this the most important question, or is there an underlying question that is really the issue?

Source: Paul, R., (1993). Critical Thinking: How to Prepare Students for a Rapidly Changing World. In Bill Stephen, Northern Illinois University Consortium for Problem-Based Learning Retrieved 10/9/2009 from http://ed.fnal.gov/trc/tutorial/taxonomy.html

TUTORING CYCLE

MacDonald, R. B. (1994). The Master

Tutor. Willamsville, New York: The

Cambridge Study Skill Institute.

The Master Tutor: A Guidebook for More

Effective Tutoring

Author: Ross MacDonals

Format: Paperback (Workbook)

Publication Date: March 1994

Publisher: Cambridge Stratford Ltd

Dimensions: 10.75"H x 8.5"W x 0.5"D;

0.9 lbs.

ISBN-10: 0935637192

ISBN-13: 9780935637199

List Price: $19.95

ATTENTION

Any simplification

assist memorization,

but it is just a guide not

a recepe.

Tutors apply

simplifications with

care for students,

tasks, instructional

goals.

The Tutoring Cycle

developed by Dr. Ross

Macdonald is a

research-based

observation of how

tutors work.

The tutoring profession

is a developing field.

TUTORING CYCLEFirst Greet

Identify

Task

Agree on an Effective

Agenda

Break Task

Into

Parts

Identify

Thought

Process

Address the Task

Summary of

Content

Summary of

Underlying

process

Confirmation

and Reinforcement

Plan for

The Next

Session

Evaluate the Session

Record the Session

TUTORING CYCLE

Step 1: Greeting

Greet the student (s) by name.

Record the Time In in your tutoring log.

Display friendliness--smile, gesture, small talk, etc.

Provide efficient seating arrangements (use portable white boards.)

Encourage tutee (s) to initiate the first task: to open books and notes, etc.

MacDonald, R. B. (1994). The Master Tutor. Willamsville, New York: The Cambridge Study Skill Institute, pp. 25 -

26.

De Anza College http://faculty.deanza.edu/alvesdelimadiana/stories/storyReader$61

TUTORING CYCLE (CONTINUE)

Step 2: Identifying Task and Learning Opportunities

Provide opportunity for tutee (s) to take (partial or full) control and determine the focus of the session

Use probing questions to clarify tutees’ immediate concerns. ("What is the hardest part for you?")

Restate tutees’ problems to help tutee understand what was needed and to focus activities for session. If you need to refocus session, explain why.

Use empathetic statements to help tutee (s) define the problem ("That part can be hard.")

If necessary, suggest other learning opportunities, such as study groups, workshops, or types.

_________________________________________________________________

Paul, R. (1993). Critical Thinking: How to Prepare Students for a Rapidly Changing World. Foundation for Critical Thinking, p. 26.

TUTORING CYCLE (CONTINUE)

Step 3: Braking the Task Into Pieces

This step depends on the time and prior knowledge of the tutee (s) and the task.

“What should we work on today?“

“What part of the task can be done in 50 minutes?”

Require tutee (s) to state the task and expectations.

Help tutee (s) to break the task into manageable pieces.

Help tutee 9s) to plan the session by analysis of all pieces.

Restate tutee (s) “I have to” with details.

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Resource: Paul, R. (1993). Critical Thinking: How to Prepare Students for a Rapidly Changing World. Foundation for

Critical Thinking, p. 28.For more on agendas and goals in tutoring sessions,

see: http://www.csupomona.edu/~lrc/tutortraining/mark68.html

TUTORING CYCLE (CONTINUE)

Step 4: Thought Process (According to Paul (1993), Step 4 of the Tutoring Cycle is one of the two most important steps of tutoring (28).)

Ask the tutee (s) to explain the general approach learned in class.

Help with all possible materials or resources. The organization of learning materials (notes, textbook, video-tutorials, and others) will lead the process of learning.

Guide the tutee (s) to explain the method, strategies, and presentation of the task.

Promote independence, by scaffolding the task, but allowing the tutee (s) to work the pieces of the task and to explain them to you.

________________________________________________________

Resource: Paul, R. (1993). Critical Thinking: How to Prepare Students for a Rapidly Changing World. Foundation for Critical Thinking, pp. 28 -31.

TUTORING CYCLE (CONTINUE)

Step 5: Set an Agenda for the Session

“Well, we have 40 minutes, how shall we use them?”

Give the tutee (s) opportunity to set-up an agenda.

Be flexible and open for learning opportunities.

It is important to have the agenda stated and explained.

In a long-run, working with agenda is help for building Time Management Skills.

If the tutee (s) are weak in stating an agenda, you may want to refer the workshop on Time

Management.

________________________________________________________________

Resource: Paul, R. (1993). Critical Thinking: How to Prepare Students for a Rapidly

Changing World. Foundation for Critical Thinking, p. 32.

TUTORING CYCLE (CONTINUE)

Step 6 : Addressing Task

"Where should we begin? What do we do next?" If you would like to write something, use the white board, the pencil and paper should remain in

front of tutee, not tutor. Encourage tutee (s) to do most of the talking/learning. Did not over explain or take control. Allow sufficient "wait time" for tutee to do act, speak, or learn before you take over and explain.

Step 7: Tutee Summary of Content

Encourage tutee (s) to summarize what has just been learned (i.e. "OK, let's review for a minute. Show me what we just talked about.")

Wait for tutee’s explanation to run its course without interrupting or correcting. Give tutee opportunity to self-correct by asking questions, then waiting.

Use tutees’ explanations to determine if he or she really understands. If understanding is incomplete, return to addressing the task.

Resource: Resource: Paul, R. (1993). Critical Thinking: How to Prepare Students for a Rapidly Changing World.Foundation for Critical Thinking, pp. 32 - 33.

De Anza College http://faculty.deanza.edu/alvesdelimadiana/stories/storyReader$61

TUTORING CYCLE (CONTINUE)

Step 8: Tutee Summary of ProcessThis step is about the underlying thought process.

Have tutee (s) summarize process for addressing the task ("So, how do you do this again?") Wait for tutee summary to run its course. Determine if tutees’ understanding would allow the completion of similar task independent of tutoring. If understanding is incomplete, return to addressing the task.

Step 9: Confirming and Reinforcing Confidence

After tutee( s) explains content and process, offer positive reinforcement, and confirm that tutee really did understand or improve.

Congratulate tutee (s) for working hard and not giving up. Reassure tutee (s) that he/she can now do similar tasks independently.

Resource: Paul, R. (1993). Critical Thinking: How to Prepare Students for a Rapidly Changing World. Foundation for Critical Thinking, p. 26.

De Anza College http://faculty.deanza.edu/alvesdelimadiana/stories/storyReader$61

TUTORING CYCLE (CONTINUE)

Step 11: Planning next session

Look at the syllabus together with the . Allow tutee (s) to make decision about whether to return for another session and what to do during

the session (i.e. "Should we meet next week? What should we do? What will you have done to prepare before the session?") Confirm time and date for the next session. Be sure tutee (s) knows who to call to cancel.

Step 12: Evaluating Session/Closing

Evaluate progress on agenda (i.e. "We got a lot done," or "We got off track.") Ask what helped most and what could be improved

Thank tutee (s) for contributions (i.e. "You really came prepared. That helped.") If necessary, make suggestions for next time ("Be sure to come prepared, bring your books, read the chapter, and do your homework for the next session!")

End session on a positive note ("You made a lot of progress!" or "Even though we got off track, we learned what to do for next time.")

Please, record the session.

________________________________________________________Resource: Paul, R. (1993). Critical Thinking: How to Prepare Students for a Rapidly Changing World. Foundation for Critical Thinking, pp. 38 - 40.

Resource: De Anza College http://faculty.deanza.edu/alvesdelimadiana/stories/storyReader$61

GET READY TO DISCUSS THE TOPICS

This presentation is the beginning, not the end,

of tutor training.

At the end of this presentation, we will have an

open discussion.