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Page 1: Stakeholder Expectation and Satisfaction in Road Maintenance

Procedia - Social and Behavioral Sciences 48 ( 2012 ) 266 – 275

1877-0428 © 2012 Published by Elsevier Ltd. Selection and/or peer review under responsibility of the Programme Committee of the Transport Research Arena 2012 doi: 10.1016/j.sbspro.2012.06.1007

Available online at www.sciencedirect.com

© 2012 Published by Elsevier Ltd. Selection and/or peer review under responsibility of the Programme Committee of the Transport Research Arena 2012

Page 2: Stakeholder Expectation and Satisfaction in Road Maintenance

267 M. Hietbrink / Procedia - Social and Behavioral Sciences 48 ( 2012 ) 266 – 275

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268 M. Hietbrink / Procedia - Social and Behavioral Sciences 48 ( 2012 ) 266 – 275

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