SMB IT CONFIDENCE INDEXSMB IT CONFIDENCE INDEXComparing the characteristics and outcomes of SMBs that confidently use IT to drive their business

Report fewercyberattacks

Rate storage management

as easier

Report better storage utilization rates

Rate themselvesas more secure

45%58%

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IT is more impactful on their core business objectives

These top-tier SMBs are more secure

They better manage computing complexity

1

2

Report shorter backup windows

Yet, their IT budgets are lower

Report losses from cyberattacks are lower

Outcomes for Top-Tier SMBs

Founder more likely to have large corporate experience

Invests in high-quality computing infrastructure

Uses IT strategically to move business forward

100

100

100

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ONE HUNDRED DOLLARS

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Characteristics of Top-Tier SMBs

How Can You Be a Top-Tier SMB? Think Like a Founder!

3

7% lower overall7% lower overall

44%51% 36%51%

39%78%

44%83%

More likely to deploy advanced computing initiatives

34%78%

Top-Tier SMBs

Bottom-Tier SMBs

58% 12%

51% 13%

37% 10%

51%

Source: Symantec 2013 Global SMB Survey

Invest for value, not cost1

Make investments that provide the highest value over time as opposed to the cheapest price today

Keep your IT house in order3

Be sure to deploy robust data protection solutions such as multi-layered security and backup

Use IT strategically to address core business objectives

2

Match the right IT initiative to the business goal anddeploy advanced computing initiatives