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Management FundamentalsConcepts
Copyright 2006 Thomson Business and Economics.All rights reserved.
Skill DevelopmentApplications
Robert N. LussierThird Edition
PowerPoint Presentation by Charlie CookThe University of West Alabama
Chapter 1
Managing
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12Copyright 2006 Thomson Business and Economics. All rights reserved.
Learning Outcomes
1. Describe a managers responsibility.
2. List and explain the three management skills.
3. List and explain the four management functions.
4. Identify the three management role categories.
5. List the hierarchy of management levels.
6. Describe the three different types of managers.
7. Describe the differences among management levels in terms ofskills needed and functions performed.
After studying this chapter, you should be able to:
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13Copyright 2006 Thomson Business and Economics. All rights reserved.
Learning Outcomes (contd)
8. Define the following key terms:manager planning
managers resources organizing
performance leading
management skills controlling
technical skills management role categories
human and communication
skills levels of management
conceptual and decision-
making skills types of managersmanagement functions knowledge management
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14Copyright 2006 Thomson Business and Economics. All rights reserved.
Why Study Management?
The better you can work with people, the moresuccessful you will be in both your personal and your
professional lives.
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_________________________________________________
_________________________________________________
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15Copyright 2006 Thomson Business and Economics. All rights reserved.
Why Study Management? (contd)
The study of management builds the skills needed intodays workplace to succeed in:
____________________________________________
____________________________________________
________________________________________________________________________________________
The study of management also applies directly to your
personal life in helping you to:
________________________________________________________________________________________
____________________________________________
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16Copyright 2006 Thomson Business and Economics. All rights reserved.
What Is a Managers Responsibility?
Manager _________________________________________
_________________________________________
_________________________________________
The Managers Resources
_________________________________________
Performance
__________________________________________________________________________________
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What Does It Take to Be a Successful Manager?
Exhibit 1
2
Management Qualities _________________________________________________
_________________________________________________
Management Skills
__________________________________________________________________________________________________
_________________________________________________
The Ghiselli Study
_________________________________________________
_________________________________________________
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What Do Managers Do?
Management Functions Planning
______________________________________________________________________________
Organizing
______________________________________________________________________________
Leading
______________________________________________________________________________
Controlling
______________________________________________________________________________
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Management Roles
Role _________________________________________________
_________________________________________________
Management Role Categories (Mintzberg)
__________________________________________________________________________________________________
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_________________________________________________
_________________________________________________
_________________________________________________
_________________________________________________
_________________________________________________
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Differences Among Managers
The Three Levels of Management _________________________________________
_________________________________________
_________________________________________
__________________________________________________________________________________
_________________________________________
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Types of Managers
General Managers _________________________________________________
Functional Managers
_________________________________________________
__________________________________________________________________________________________________
Project Managers
_________________________________________________
_________________________________________________
_________________________________________________
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New Workplace Issues and Challenges
Technology and Speed
Globalization
and Diversity
Knowledge,
Learning,
Quality, and
Continuous
Improvement
Change, Creativity, Innovation,
and Entrepreneurship
ParticipativeManagement,
Empowerment,
and Teams
Knowledge
Management
Ethics and
Social
Responsibility
Networking and
Boundaryless
Relationships
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New Workplace Issues and Challenges
Technology and Speed E-business:
_________________________________________________
_________________________________________________
E-commerce:
__________________________________________________________________________________________________
Globalization and Diversity
_________________________________________________
__________________________________________________________________________________________________
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New Workplace Issues and Challenges (contd)
Knowledge, Learning, Quality, and ContinuousImprovement
Information is
_________________________________________________
_________________________________________________
_________________________________________________
Knowledge Management
Involves
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_________________________________________________
_________________________________________________
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115Copyright 2006 Thomson Business and Economics. All rights reserved.
New Workplace Issues and Challenges (contd)
Change, Creativity, Innovation, and Entrepreneurship Knowledge management requires
_________________________________________________
_________________________________________________
The speed of change in modern business
_________________________________________________Creativity is
_________________________________________________
_________________________________________________
Entrepreneurship is
__________________________________________________________________________________________________
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116Copyright 2006 Thomson Business and Economics. All rights reserved.
New Workplace Issues and Challenges (contd)
Participative Management, Empowerment, and Teams Empowering employees to
_________________________________________________
_________________________________________________
Learning organizations manage knowledge well by
_________________________________________________
Ethics and Social Responsibility
_________________________________________________
_________________________________________________
_________________________________________________
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117Copyright 2006 Thomson Business and Economics. All rights reserved.
New Workplace Issues and Challenges (contd)
Networking and Boundaryless Relationships Electronic networks
Relationship networks
Virtual integration
________________________________________________________________________________________________
________________________________________________
________________________________________________
________________________________________________
________________________________________________
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Management FundamentalsConcepts
Copyright 2006 Thomson Business and Economics.All rights reserved.
Skill DevelopmentApplications
Robert N. LussierThird Edition
PowerPoint Presentation by Charlie CookThe University of West Alabama
Appendix
A Brief History of Management
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119Copyright 2006 Thomson Business and Economics. All rights reserved.
Learning Outcomes
1. State the major similarities and differences between the classical
and behavioral theorists.
2. Describe how systems theorists and contingency theorists differ
from classical and behavioral theorists.
3. Define the following key terms:
After studying this appendix, you should be able to:
classical theorists systems theorists
behavioral theorists sociotechnical theorists
management science theorists contingency theorists
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120Copyright 2006 Thomson Business and Economics. All rights reserved.
Classical Theory
Classical Theorists _________________________________________________
_________________________________________________
_________________________________________________
Scientific Management
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_________________________________________________
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_________________________________________________
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121Copyright 2006 Thomson Business and Economics. All rights reserved.
Classical Theory (contd)
Administrative Theory Henri Fayol
_____________________________________________
_____________________________________________
Max Weber
_____________________________________________
Chester Barnard
_____________________________________________
Mary Parker Follett _____________________________________________
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122Copyright 2006 Thomson Business and Economics. All rights reserved.
Behavioral Theory
Behavioral Theorists ______________________________________________________
Human Relations Movement (later, the Behavioral Science
Approach)
Elton Mayo
__________________________________________________
Abraham Maslow
__________________________________________________
Douglas McGregor
___________________________________
_________________________________
__
_________________________________
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123Copyright 2006 Thomson Business and Economics. All rights reserved.
Management Science
Management Science Theorists Focus on
_________________________________________________
_________________________________________________
_________________________________________________
Mathematical models are used_________________________________________________
_________________________________________________
_________________________________________________
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1 24Copyright 2006 Thomson Business and Economics All rights reserved
Integrative Theories
Systems Theory Focuses on
_________________________________________________
_________________________________________________
_________________________________________________
Sociotechnical Theory Focuses on
_________________________________________________
Contingency Theory
Focuses on_________________________________________________
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