Download - Siemens Medical Solutions Health Services Customer Usability Survey August 2003.

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Page 1: Siemens Medical Solutions Health Services Customer Usability Survey August 2003.

Siemens Medical Solutions Health Services

Customer Usability Survey

August 2003

Page 2: Siemens Medical Solutions Health Services Customer Usability Survey August 2003.

What do you look for first when coming to a healthcare products and services site? A. description of what company doesB. Content related to your job/roleC. Listing of products/servicesD. Content related to pertinent health care issues and solutions to those issuesE. News and events F. Information from recent health care conferences/speechesG. The customer-only site

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Prototype D

Page 4: Siemens Medical Solutions Health Services Customer Usability Survey August 2003.

Prototype C

Page 5: Siemens Medical Solutions Health Services Customer Usability Survey August 2003.

Your Role: Care Giver Cardiologist Radiologist IT Professional Healthcare Executive Finance & Administration

Prototype C

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Roles page

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Products and Services: HIS Workflow Management Clinical Systems Departmental Systems Financial Systems Image Management Enabling Technology Services

Prototype C

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Products and Services page

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Issues and Solutions: Patient Safety Financial Health Outcomes Quality Care

Prototype C

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Issues and Solutions page