Siemens Medical Solutions Health Services Customer Usability Survey August 2003.

10
Siemens Medical Solutions Health Services Customer Usability Survey August 2003

Transcript of Siemens Medical Solutions Health Services Customer Usability Survey August 2003.

Page 1: Siemens Medical Solutions Health Services Customer Usability Survey August 2003.

Siemens Medical Solutions Health Services

Customer Usability Survey

August 2003

Page 2: Siemens Medical Solutions Health Services Customer Usability Survey August 2003.

What do you look for first when coming to a healthcare products and services site? A. description of what company doesB. Content related to your job/roleC. Listing of products/servicesD. Content related to pertinent health care issues and solutions to those issuesE. News and events F. Information from recent health care conferences/speechesG. The customer-only site

Page 3: Siemens Medical Solutions Health Services Customer Usability Survey August 2003.

Prototype D

Page 4: Siemens Medical Solutions Health Services Customer Usability Survey August 2003.

Prototype C

Page 5: Siemens Medical Solutions Health Services Customer Usability Survey August 2003.

Your Role: Care Giver Cardiologist Radiologist IT Professional Healthcare Executive Finance & Administration

Prototype C

Page 6: Siemens Medical Solutions Health Services Customer Usability Survey August 2003.

Roles page

Page 7: Siemens Medical Solutions Health Services Customer Usability Survey August 2003.

Products and Services: HIS Workflow Management Clinical Systems Departmental Systems Financial Systems Image Management Enabling Technology Services

Prototype C

Page 8: Siemens Medical Solutions Health Services Customer Usability Survey August 2003.

Products and Services page

Page 9: Siemens Medical Solutions Health Services Customer Usability Survey August 2003.

Issues and Solutions: Patient Safety Financial Health Outcomes Quality Care

Prototype C

Page 10: Siemens Medical Solutions Health Services Customer Usability Survey August 2003.

Issues and Solutions page