Download - SGS-HARVARD - Introduction

IATA Harvard ManageMentor

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WELCOME

IATA-HARVARD BUSINESS PUBLISHING

LEADERSHIP & MANAGEMENT DIPLOMA

Designed for and presented toSAUDI GROUND SERVICES

COURSE INTRODUCTION



TWO PHASES

LET US LOOK AT ONLINE TRAINING

• ONLINE LEARNING

DIPLOMA REQUIREMENTS

• IATA Course – Ground Handling

Each Learning Topic – 4 hours/day for two days

http://iata.myhmm.org/hmm/home10 Learning Topics from HarvardManageMentor

Each Learning Topic – mastered and covered before we move on to the next

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10 ONLINE TOPICS

EACH TOPIC IS AND INDIVIDUAL LEARNING UNIT

ONLINE TRAINING TOPICS

LET US LOOK AT HOW A TOPIC IS TAUGHT



EACH TOPICS – 4 PHASES

TOPIC PRESENTATION

INTRODUCTION

LEARNING & MASTERING TOPIC

1 Hour

(in class)

PRE-ASSESSMENT

30 Minutes

(in class & online)

6 Hours(online)

POST-ASSESSMENT

30 Minutes

(online)

Knowledge Gain



No Examinations

measure of progress

LEARNING & MASTERING TOPIC

PRE-ASSESSMENT

POST-ASSESSMENT

Learning and progress is the difference between the two



4 ESSENTIAL ELEMENTS

The job of a manager is to use these essential elements(wisely)

SIMPLE ESSENTIALS – Reduce everything to simple & easy

4 ESSENTIAL ELEMENTS Every Learning Topic has some or all of these

TIME(24 hours/day)

$RESOURCES(people, money & assets)

GOALS(objective)

METRICS(feedback/measurement)



memory and learning

Multi-tasking NEVER WORKS

Mind processes ideas SEQUENTIALLY

Idea Idea Idea

Idea Idea

Idea Idea

MEMORY & LEARNING



IDEAS & SHORT - TERM MEMORY

The first step in learning is putting the idea in STM

ONE OF TWO THINGS HAPPENS TO EVERY IDEA

X REJECT – Never think about it again ACCEPT – Store the idea in short-term memory

READ

LISTEN

SPEAKING

VIDEO

ONLINE LEARNINGCLASSROOM

WRITINGEXPERIENCE ASSOCIATION

MEMORY & LEARNING



IDEAS & LONG-TERM MEMORY

USE PLACES ALL ESSENTIAL IDEA IN LONG-TERM MEMORY

LEARNING & UNDERSTANDING COME FROM USING KNOWLEDGE

RECALL FROM SHORT TERM

STORE IN LONG TERM

READ

LISTEN

SPEAKING

VIDEO

ONLINE LEARNINGCLASSROOM

WRITINGEXPERIENCE ASSOCIATION

LEARNING COMES FROM USE

USE THE IDEA



4 KEY IDEAS TO REMEMBER

DON’T TAKE NOTES

FOCUS ON ME – Let me guide you to knowledge & understanding

PAY ATTENTION TO ESSENTIAL IDEAS – Simple concepts

Don’t try to remember everything

ASSOCIATE IDEAS WITH YOUR JOB – How can I use it?

DON’T WORRY – Knowledge & understanding WILL come to a free mind

SO LET US GET STARTED