September 17, 2009
AARHUSUNIVERSITYAARHUSUNIVERSITY
AARHUS UNIVERSITY
September 17, 2009
AARHUSUNIVERSITY
Building a New IT Infrastructureat Aarhus UniversityFLEMMING BØGECIO, vice president
AARHUS UNIVERSITY
NORDUnet conference September 17, 2009AARHUSUNIVERSITY
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Agenda • Aarhus University in brief
• IT after the mergers
• Infrastructural components, the role of the Danish Research Net
• The organizational challenges
• Status and next step, questions and remarks
NORDUnet conference September 17, 2009AARHUSUNIVERSITY
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Aarhus University, a Few Figures• More than 10,000 employees
• Turnover: More than EUR 700 million
• 35,250 students
• 1,250 Ph.D. students
• Among the top 100 in international rankings (e.g. Shanghai)
• 25% of the public Danish research
NORDUnet conference September 17, 2009AARHUSUNIVERSITY
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Foundation and Mergers• Founded in 1928 – 80th anniversary in 2008
• 2006 merger: • Handels- og Ingeniørhøjskolen i Herning (business and engineering)
• 2007 merger:• Danmarks JordbrugsForskning (agricultural research)• Danmarks Miljøundersøgelser (environmental researh)• Handelshøjskolen i Århus (business school)• Danmarks Pædagogiske Universitet (university school)
NORDUnet conference September 17, 2009AARHUSUNIVERSITY
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Merger: From Single Campus to Multi-Campus
NORDUnet conference September 17, 2009AARHUSUNIVERSITY
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Result of the Mergers • New common graphic identity in 2008
• Federation of faculties vs. cooperative organization
• IT in a poor state• No common infrastructure• No common use of applications, no ERP• Low customer satisfaction
NORDUnet conference September 17, 2009AARHUSUNIVERSITY
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IT Maturity
3
2
Best practiceConsolidatedHarmonizedFragmented
Local operations / infrastructure
1
Local operations, user administration
Local operations, applications
Security compliance, DS 484:2005
Shared common services
Focus on cost efficiency
4
Common operations, infrastructure
Common operations, user administraion
Common operations, ERP systems
Consolidated purchase
Standardized operations, applications
Proactive operations
IT run by strategy and governance
Consolidated operations, knowledge management
ITIL-compliant processes
Common standards
Service Level Agreements
Enterprise Architecture strategy, SOA
Consolidated operations, study management
= In effect, 2009
= Planned / possible 2009 / 2010
= Immature / not possible
IT-supported common work processes
Common technology platform
Single Point of Contact support
NORDUnet conference September 17, 2009AARHUSUNIVERSITY
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Why Does It Work ?
• Even as the bumble bee flies … IT works at Aarhus University
• The task: Build a new foundation for IT without
loosing the collaborative strength
NORDUnet conference September 17, 2009AARHUSUNIVERSITY
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Priority 1
•Build a new IT infrastructure
•Three components• Physical network, all major sites
• Identity management: Employees, students, guest researchers, alumni
• SOA architecture, service bus
NORDUnet conference September 17, 2009AARHUSUNIVERSITY
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Physical Network
•Using the Danish Research Network as an intranet across all major sites
•Pros• High-quality optical fiber network• High speed: 10 Gbps• Good redundancy solutions• Low latency
•Cons• High cost• Bundle, core network and add-on services with limited usage at AU • ”Community culture” => Risk of delays / loss of milestones
NORDUnet conference September 17, 2009AARHUSUNIVERSITY
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Network Design
ForskningsnettetBackbone
AAU
SDU
AUBGP
BGP
Foulum
SilkeborgDTU
Ørestaden
DMU
Flakkebjerg
Årslev
Miljøministeriet
ASB
OSPF
OSPF
OSPF
OSPF
OSPF OSPF
OSPF
KlimRønbjerg
Mønsted
Påskehøjgård
Sandbjerg
RusmiddelforskningArtillerivej Kbhvn.
TDC CityManNet
Vestergade 24 Århus
DIX
Hermodsvej
Haslegårdsvej
Askov
Jyndevad
Bygholm
Rugballegård
DPU
OSPF
Sorgenfri
GL.
Orion Obs.
Ole Rømer Obs.
Væksthusene
NORDUnet conference September 17, 2009AARHUSUNIVERSITY
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Status: September 2009
•A multi-campus network is part of a large network project including LAN, Wi-Fi, firewalls, admission control etc.
•A new MPLS core network is implemented
•Fiber optics are in operation at the ”old campus” in Aarhus
•The deployment of fiber optics by the Danish Research Network (”Forskningsnettet”) to all other major sites is delayed
NORDUnet conference September 17, 2009AARHUSUNIVERSITY
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Organizational challenges • Centralized technology calls for centralized work processes
• Service Level Agreements need to be defined
• Maintenance and support, centralized or local ?
• Monitoring the network, errorhandling. Centralized or local ?
NORDUnet conference September 17, 2009AARHUSUNIVERSITY
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The political perspective• Very strong faculties and deans, prefer local IT-departments
• Ambitious university strategy, strong vice-chancellor demands radical changes
• Two options regarding the IT-organisation:• Build a centralized ”cooperative IT”-department• Build strong faculty-IT departments
• Pay regard to the geographical issues
NORDUnet conference September 17, 2009AARHUSUNIVERSITY
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The organisational project• Establish a cooperative IT-department step by step.
• Ensure ”critical mass” from the beginning
• Scope: Infrastructure operations and administrative applications
• Gain respect using best practices / best processes. Create results
• Broaden the scope slowly
NORDUnet conference September 17, 2009AARHUSUNIVERSITY
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”Cooperative IT”, october 2009
CIO
SystemDevelopment
ASB-IT
DPU-IT NAT-IT
TEO-IT
DJF-IT DMU-IT
SAM-IT SUN-IT
IT-organisation, october 2009
Strategy board
Operations
Consultants
Security
IT-m
anag
ers
foru
mAdministration
Infra-structure
team
Server-appsteam
Supportteam
NORDUnet conference September 17, 2009AARHUSUNIVERSITY
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Where do we go from here ?
•Complete the infrastructure-projects:
• Continued deployment of physical network• Proof of concept, Identity Managment• Complete the merge between IT-departments
•And choose the best application project….
NORDUnet conference September 17, 2009AARHUSUNIVERSITY
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Next project…
Navision3.60 Fælles
Navision3.60 DJF
Navision4.00 DMU
ARS DJF
Economy
SLS
ARS DMU
PØS8000c
UPSASB
UPSDPU
Human ressource
Scanjour8000c
ScanjourASB
Captia DJF
Document management
Captia DMU
CPR-registerSU
KOT
Pure8000c
Pure ASB
Publicationregistration
Pure DJF
Pure DPU
AULA8000c
CampusNetASB
E-learning
BlackboardDPUFirstClass
Hum
Fælles AUStatsbib.
ASB
Library systems
DPU
FællesExchange
Oracle NAT/SAM
FirstClassHum
ExchangeDJF
ExchangeDMU
ExchangeDPU
ExchangeSUN
ExchangeASBAU-EDW
BI tools
Captia DJFCaptia
DMU
Servicebus
IDM master
IdentityManagement
Business Intelligence
Captia DPU
Administrative applications
Local User registration
Pure HIH
au.dk
Intranet
Sharepoint-services
DPU Intra
Datamart
Targit
Fileshares
Fil-servere
ASB intra
Delfi8000c DPU
Stads ASB
Study management
StadsHIH
FUA UVA/CC
NORDUnet conference September 17, 2009AARHUSUNIVERSITY
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Questions and remarks…
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