September 17, 2009 AARHUS UNIVERSITY AARHUS UNIVERSITY AARHUS UNIVERSITY.

September 17, 2009

AARHUSUNIVERSITYAARHUSUNIVERSITY

AARHUS UNIVERSITY

September 17, 2009

AARHUSUNIVERSITY

Building a New IT Infrastructureat Aarhus UniversityFLEMMING BØGECIO, vice president

AARHUS UNIVERSITY

NORDUnet conference September 17, 2009AARHUSUNIVERSITY

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Agenda • Aarhus University in brief

• IT after the mergers

• Infrastructural components, the role of the Danish Research Net

• The organizational challenges

• Status and next step, questions and remarks


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Aarhus University, a Few Figures• More than 10,000 employees

• Turnover: More than EUR 700 million

• 35,250 students

• 1,250 Ph.D. students

• Among the top 100 in international rankings (e.g. Shanghai)

• 25% of the public Danish research


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Foundation and Mergers• Founded in 1928 – 80th anniversary in 2008

• 2006 merger: • Handels- og Ingeniørhøjskolen i Herning (business and engineering)

• 2007 merger:• Danmarks JordbrugsForskning (agricultural research)• Danmarks Miljøundersøgelser (environmental researh)• Handelshøjskolen i Århus (business school)• Danmarks Pædagogiske Universitet (university school)


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Merger: From Single Campus to Multi-Campus


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Result of the Mergers • New common graphic identity in 2008

• Federation of faculties vs. cooperative organization

• IT in a poor state• No common infrastructure• No common use of applications, no ERP• Low customer satisfaction


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IT Maturity

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2

Best practiceConsolidatedHarmonizedFragmented

Local operations / infrastructure

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Local operations, user administration

Local operations, applications

Security compliance, DS 484:2005

Shared common services

Focus on cost efficiency

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Common operations, infrastructure

Common operations, user administraion

Common operations, ERP systems

Consolidated purchase

Standardized operations, applications

Proactive operations

IT run by strategy and governance

Consolidated operations, knowledge management

ITIL-compliant processes

Common standards

Service Level Agreements

Enterprise Architecture strategy, SOA

Consolidated operations, study management

= In effect, 2009

= Planned / possible 2009 / 2010

= Immature / not possible

IT-supported common work processes

Common technology platform

Single Point of Contact support


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Why Does It Work ?

• Even as the bumble bee flies … IT works at Aarhus University

• The task: Build a new foundation for IT without

loosing the collaborative strength


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Priority 1

•Build a new IT infrastructure

•Three components• Physical network, all major sites

• Identity management: Employees, students, guest researchers, alumni

• SOA architecture, service bus


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Physical Network

•Using the Danish Research Network as an intranet across all major sites

•Pros• High-quality optical fiber network• High speed: 10 Gbps• Good redundancy solutions• Low latency

•Cons• High cost• Bundle, core network and add-on services with limited usage at AU • ”Community culture” => Risk of delays / loss of milestones


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Network Design

ForskningsnettetBackbone

AAU

SDU

AUBGP

BGP

Foulum

SilkeborgDTU

Ørestaden

DMU

Flakkebjerg

Årslev

Miljøministeriet

ASB

OSPF

OSPF

OSPF

OSPF

OSPF OSPF

OSPF

KlimRønbjerg

Mønsted

Påskehøjgård

Sandbjerg

RusmiddelforskningArtillerivej Kbhvn.

TDC CityManNet

Vestergade 24 Århus

DIX

Hermodsvej

Haslegårdsvej

Askov

Jyndevad

Bygholm

Rugballegård

DPU

OSPF

Sorgenfri

GL.

Orion Obs.

Ole Rømer Obs.

Væksthusene


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Status: September 2009

•A multi-campus network is part of a large network project including LAN, Wi-Fi, firewalls, admission control etc.

•A new MPLS core network is implemented

•Fiber optics are in operation at the ”old campus” in Aarhus

•The deployment of fiber optics by the Danish Research Network (”Forskningsnettet”) to all other major sites is delayed


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Organizational challenges • Centralized technology calls for centralized work processes

• Service Level Agreements need to be defined

• Maintenance and support, centralized or local ?

• Monitoring the network, errorhandling. Centralized or local ?


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The political perspective• Very strong faculties and deans, prefer local IT-departments

• Ambitious university strategy, strong vice-chancellor demands radical changes

• Two options regarding the IT-organisation:• Build a centralized ”cooperative IT”-department• Build strong faculty-IT departments

• Pay regard to the geographical issues


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The organisational project• Establish a cooperative IT-department step by step.

• Ensure ”critical mass” from the beginning

• Scope: Infrastructure operations and administrative applications

• Gain respect using best practices / best processes. Create results

• Broaden the scope slowly


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”Cooperative IT”, october 2009

CIO

SystemDevelopment

ASB-IT

DPU-IT NAT-IT

TEO-IT

DJF-IT DMU-IT

SAM-IT SUN-IT

IT-organisation, october 2009

Strategy board

Operations

Consultants

Security

IT-m

anag

ers

foru

mAdministration

Infra-structure

team

Server-appsteam

Supportteam


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Where do we go from here ?

•Complete the infrastructure-projects:

• Continued deployment of physical network• Proof of concept, Identity Managment• Complete the merge between IT-departments

•And choose the best application project….


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Next project…

Navision3.60 Fælles

Navision3.60 DJF

Navision4.00 DMU

ARS DJF

Economy

SLS

ARS DMU

PØS8000c

UPSASB

UPSDPU

Human ressource

Scanjour8000c

ScanjourASB

Captia DJF

Document management

Captia DMU

CPR-registerSU

KOT

Pure8000c

Pure ASB

Publicationregistration

Pure DJF

Pure DPU

AULA8000c

CampusNetASB

E-learning

BlackboardDPUFirstClass

Hum

Fælles AUStatsbib.

ASB

Library systems

DPU

FællesExchange

E-mail

Oracle NAT/SAM

FirstClassHum

ExchangeDJF

ExchangeDMU

ExchangeDPU

ExchangeSUN

ExchangeASBAU-EDW

BI tools

Captia DJFCaptia

DMU

Servicebus

IDM master

IdentityManagement

Business Intelligence

Captia DPU

Administrative applications

Local User registration

Pure HIH

au.dk

Intranet

Sharepoint-services

DPU Intra

Datamart

Targit

Fileshares

Fil-servere

ASB intra

Delfi8000c DPU

Stads ASB

Study management

StadsHIH

FUA UVA/CC


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Questions and remarks…

September 17, 2009 AARHUS UNIVERSITY AARHUS UNIVERSITY AARHUS UNIVERSITY.

Documents

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