8/8/2019 Presentation to EPU Compressed)
1/43
Whats up with our MassTransit
Discover our current state of
public transport
8/8/2019 Presentation to EPU Compressed)
2/43
What defines public transport
TRIP
Collective movement of people
ROUTE
Servicing common corridor with greaterefficiency
PLATFORM Facilitated by pooled resources (stations,
street signals, dedicated lanes etc)
8/8/2019 Presentation to EPU Compressed)
3/43
Why people do not use public
transportTRIP
(Mass) transit journey is too tiring
ROUTE
Transit routes are very complicatedPLATFORM
Transit points are not accessible
cant arrive there on time and in one piece
dont know how to get there
dont want to go through all the hassle
8/8/2019 Presentation to EPU Compressed)
4/43
TRIP: Transit journeys too tiring
LONG WAIT
No fix schedule; operators
modify schedule to reapmaximum occupancy out oftheir fixed routes
BADLY DESIGNED ROUTES
Intercity lines choose time-consuming routes and local lineszigzag and loop excessively in the suburban areas
8/8/2019 Presentation to EPU Compressed)
5/43
TRIP: Transit journeys too tiring
TRAVEL DISCOMFORT
Overcrowding of entrances,exits and gangways
Restricted commuter flow anddoor failure cause delays
Sardine-packed conditions for
very long duration
8/8/2019 Presentation to EPU Compressed)
6/43
ROUTE: Transit routes are very
complicatedDIFFERING FEE STRUCTURE AND NO INFO Unfair distribution of fee pricing across commuters from
differing places where a short trip involving multiple
routes can cost more than a long, single route trip
No integrated transit information across differentoperators, service lines and transit points
Info not user friendly, confusing and hard to obtain
8/8/2019 Presentation to EPU Compressed)
7/43
8/8/2019 Presentation to EPU Compressed)
8/43
PLATFORM: Transit points are
not accessibleNO FIRST & LAST MILE CONNECTIV ITY Available infrastructure not friendly to pedestrians
Distance between halts are inconsistent withpopulation distribution around halts
8/8/2019 Presentation to EPU Compressed)
9/43
PLATFORM:
Transit points are notaccessible
BAD TRANSIT PILE-UP
Transit flow blocked by idling andparked public and private vehicles
Haphazard loitering of vehicles with
no proper platforms, signs andspaces to facilitate passenger pick-up and drop-off
8/8/2019 Presentation to EPU Compressed)
10/43
PLATFORM: Transit points are
not accessibleBAD TRANSIT CONNECTIONS
Neighboring communities are divided by limited access
Tolled Highways and congested Freeways, limiting directtransit interconnection possibilities
Paths from hubs to highway exits are very complex,
congested and time-consuming
8/8/2019 Presentation to EPU Compressed)
11/43
Why we must improve ourMass Transit FAST
Why we must move our Mass
Transit forward
8/8/2019 Presentation to EPU Compressed)
12/43
FAITH IN PUBLIC TRANSPORT
FAITH IN PUBLIC TRANSPORT
Belief has over sixty branches. The best of
them is the words,There is no god but
Allah andthe leastof them is to remove
an obstacle from the
road. (Hadith)
Making it easy for people to move around is part of faith
8/8/2019 Presentation to EPU Compressed)
13/43
Trafficgridlock
Longcommuting
hours
Complextravel paths
Air and noise
pollution
LONG TERM OBJECTIVE
Current
State
Short Term
Goal Long Term Objective
Free trafficflow
Shortcommuting
hours
Simplifiedtravel paths
Cleaner air
and lessstressfulenvironment
Higher economic growth due tolower cost of mobility
Reduced road fatalities/injuries
Increased productivity due toreduced commuting time
Increased socioeconomicinteraction among suburban areas
Savings in road maintenanceexpenditures
Increased city living satisfaction
Lower cost of hospitalization
8/8/2019 Presentation to EPU Compressed)
14/43
Why current system cannot work
TRIP
Collective movement of peopleROUTE
Servicing common corridor with greaterefficiency
PLATFORM Facilitated by pooled resources (stations,
street signals, dedicated lanes etc)
The single most important competitor to public transport is private transportTaxpayers money has not been used to fund common infrastructure to
support public transport the way it is used tobuild and maintain roads for cars.
Operators pit against each other by every costsavings they can get away with in absence of anystandards, regulations and enforcements
Mass transit vehicles compete scarce travel space with private vehiclesOperators maximize whatever they can squeeze from any loophole in public
infrastructure (i.e. loitering of parked busses, unruly road hogging and speeding)
8/8/2019 Presentation to EPU Compressed)
15/43
When competitors cut corners
Safety got the first cut
8/8/2019 Presentation to EPU Compressed)
16/43
How to make people use public
transportTRIP
(Mass) transit journey is too tiringROUTE
Transit routes are very complicatedPLATFORM
Transit points are not accessible
MAKE TRIPFASTANDCOMFORTABLE
MAKE GETTING TO PLACESSIMPLEANDSTRAIGHT FORWARD
MAKE TRANSFERSCONVENIENTANDHASSLE FREE
8/8/2019 Presentation to EPU Compressed)
17/43
The bottom line of public transport
K EY PERFORMANCE INDICATORS
Accessibility Availability
Reliability Safety
Comfort
The measurement of performance is the key,because If you cant measure it, you cant control it
If you cant control it, you cant manage it If you cant manage it, you cant improve it.
MAKE TRIPFASTANDCOMFORTABLE
MAKE GETTING TO PLACESSIMPLEANDSTRAIGHT FORWARD
MAKE TRANSFERSCONVENIENTANDHASSLE FREE
8/8/2019 Presentation to EPU Compressed)
18/43
Standards have to be
established for operatorsSAFETY
COMFORT
ACCESSIBILITYRELIABILITY
AVAILABILITY
8/8/2019 Presentation to EPU Compressed)
19/43
Standards have to be
established for authorities too
ACCESSIBILITY
COMFORT
SAFETY
8/8/2019 Presentation to EPU Compressed)
20/43
Standards have to be
established for authorities too
AVAILABILITY
RELIABILITY
8/8/2019 Presentation to EPU Compressed)
21/43
The bottom line of public transport
KPIs
Accessibility
Availability
Reliability Safety
Comfort
INPUTSTaxpayers Money
Infrastructure Technology
Resources Labor
CONSUMED OUTPUTS
Passenger/milePassenger/energy unit
Infra. KPIs Service KPIs
PRODUCED OUTPUTS
Journey covered/laborOperational cost/mile
Vehicle seats/mile
SERVICEEFFICIENCY
Fair allocation of risks and responsibilities between operators and authorities
Fi i d l
8/8/2019 Presentation to EPU Compressed)
22/43
Financing model
TRANSPORTAUTHORITIES
COMMUTERS
OPERATORSContracted to:
Private localGLC-funded local
Private foreign
EXTRA FEE FOR VALUE-ADDEDSERVICE
CIVILDUTY
LOCAL GOVTQuit rent rates depend on proximityto transit connectionsCongestion charges, summons
FEDERAL GOVTTaxes, royalties, duties, levies
FUNDING
PENALTY IFKPIs NOT MET
Non-discriminating distribution of tax revenue and fee income to cover entire population
8/8/2019 Presentation to EPU Compressed)
23/43
How can we improve ourMass Transit
Quick fix solutions to move our
Mass Transit forward
8/8/2019 Presentation to EPU Compressed)
24/43
TRIP: Transit journeys too tiringLONG WAIT
BADLY DESIGNED ROUTES
TRAVEL DISCOMFORT
Make all routes simpler, frequent, fasterand convenient
More bus lanes with full timeDBKL/traffic enforcement
Allow buses to use emergency laneduring traffic gridlock, with police
enforcement and proper signage
Segregate lines depending on traveljourney (express, trunk, local, intracity)
Utilize expressways such as KESAS,
Pantai, NKVE, Sprint, Putrajaya
8/8/2019 Presentation to EPU Compressed)
25/43
Dedicated, Continuous Bus Lanes and Signals
EXCLUSIVE BUS LANE SIGNALFOR QUEUE J UMP AT INTERSECTIONS
EMERGENCY / BUS LANE
YELLOW BOX IN TRAFFIC INTERWEAVING POINTSSO EMERGENCY/ BUS LANE IS ALWAYS UNOBSTRUCTED
ROUTE T it t
8/8/2019 Presentation to EPU Compressed)
26/43
ROUTE: Transit routes are very
complicatedDIFFERING FEE STRUCTURENO INFORMATION
HARD TO SINGLE OUT TARGETED VEHI CLE
Uniform fee pricing by central collector with pay-outs tooperators based on results for established KPIs
Integrated transit information across different operators,service lines and transit points (user friendly)
Routes are simplified with intercity buses feeding to KLpublic transport gateways via: Westbound: KL Sentral
Eastbound: Dang Wangi LRT (thru elevated hway)
Southbound: Pasar Rakyat bus station, Bandar Tasik Selatan Northbound: Titiwangsa hub, Sentul Timur LRT
Current intercity buses destination points are cloggedJln Tun Sambanthan Lebuh Pasar Central Market
PLATFORM T it i t
8/8/2019 Presentation to EPU Compressed)
27/43
PLATFORM: Transit points are
not accessibleNO FIRST & LAST MILE CONNECTIV ITYBAD TRANSIT PILE-UP
BAD TRANSIT CONNECTIONS
Get local authority involved in pedestrian and cyclistfriendly pathways
Standby patrol officer to be able to dispatch to emergency
call from emergency mini towers in crime prone areas Off service buses sent to depot instead of idling on road
Express intercity buses must be exclusively guided fromgateways directly to expressways
Enhance connectivity between bus stops at intersections
LDP S i B id I t h
8/8/2019 Presentation to EPU Compressed)
28/43
LDP Suspension Bridge Interchange
for Komuter, LDP and Fed. Hway Trunk Lines
8/8/2019 Presentation to EPU Compressed)
29/43
How can we improve ourMass Transit
Long term solutions to move our
Mass Transit forward
8/8/2019 Presentation to EPU Compressed)
30/43
Who does what in public transport
TRIP
Collective movement of peopleROUTE
Servicing common corridor with greaterefficiency
PLATFORM Facilitated by pooled resources (stations,
street signals, dedicated lanes etc)
This highly systemic and strategic task should be trusted toacentralized authoritywith federal-level
legislative and enforcement powers
This operational task is typically taken by private orquasi-governmentoperators.
Pooled resources refer to commonly shared infrastructures funded by taxpayers.Ownership bylocal and regional level authoritiesis a must.
8/8/2019 Presentation to EPU Compressed)
31/43
Available railwaynetwork hard to be
extended due touncontrolled urban
sprawlings
8/8/2019 Presentation to EPU Compressed)
32/43
Who does what in public transport:
CENTRALIZED AUTHORITY Power vested by the taxpayers to legislate
policies and authorize enforcements at thefederal level for systemic and strategic planning,implementation and review of the nations masstransit performance, cascading to local level.
Formulate and monitor performance measures(initiatives, KPIs, standards and targets) for eachresponsible parties
Has bargaining power and expertise in allocatingrisks and responsibilities between operators andauthorities, and designing non-discriminating taxrevenue distributing scheme.
8/8/2019 Presentation to EPU Compressed)
33/43
Who does what in public transport:
LOCAL AUTHORITY Power vested by taxpayers to fine-tune national
policies and authorize enforcements at the locallevel.
Manage federal grants to provide dedicated
lanes, signals and structures, depots, stations,hubs, halts and rationalized transit paths.
Manage local funds to provide infrastructure forsafe and convenient pathways to transit halts
Assign routes and schedules based on feedback
Transparent contracting to competent operators
8/8/2019 Presentation to EPU Compressed)
34/43
Who does what in public transport:
OPERATORS Operational costs: labor, fuel, maintenance,
administration
Contract renewal based on conformance to standardsmonitored by centralized authority
Bonus and incentives for increased accessibility
(handicapped and seniors) and pollution free engines(NGVs, hybrids)
Penalties for not achieving agreed KPIs.
Express buses chartered out during non-peak hours
8/8/2019 Presentation to EPU Compressed)
35/43
Integrated Rapid Transit System
(IRTS)BUSES Downtown: Bus Rapid Transit (BRT)
Intercity: Expressway Rapid Transit (ERT)
Trunk: Local to Local transit
Local: Suburban feeder service to intercity and trunk
DUKE Highway Gateway
8/8/2019 Presentation to EPU Compressed)
36/43
BRT Dedicated contiguousbus lanes (from
available 3-lanestreets) exclusive for
BRT vehicles Feeds commuters
from main IntercityGateways to KL
downtown areas Very high frequency
service
Very few operating
service lines
Exclusive traffic right-of-way signals at
intersections Heavily monitored
and enforced
DUKE Highway GatewayExtend Sentul TimurLRT until Gateway
8/8/2019 Presentation to EPU Compressed)
37/43
BRT
PutrajayaH
ighwayGateway
KL Sentral BRT Station
8/8/2019 Presentation to EPU Compressed)
38/43
Expressway Rapid Transit (ERT)
Considerexpressways
not heavilyutilized as rapid
transit tracks
8/8/2019 Presentation to EPU Compressed)
39/43
ERT
Imagine these rapidtransit trackswith
intercity terminals ontop and local terminalson the sides
Future DUKEHighway
Integrate with rail network, with strategic terminals
8/8/2019 Presentation to EPU Compressed)
40/43
g , gallowing bus-train and local/city-intercity transit
Serdang Gateway Complex
8/8/2019 Presentation to EPU Compressed)
41/43
Serdang Gateway Complex
Local Lines Terminal toBalakong and Cheras
Local Lines Terminal to SeriKembangan and Serdang
Serdang Intercity andInterstate GatewayKomuter and ERLNSE Bus Terminal
Sg Besi Bus Terminal
Bus Depot
SINCE EXPRESSWAYS CUT OFFTRAVEL BETWEEN SECTIONS OF
POPULATION, OVERHEADPLATFORMS ARE THE ONLY WAY
FOR FAST INTERCHANGE
8/8/2019 Presentation to EPU Compressed)
42/43
Example of rationalization of local
8/8/2019 Presentation to EPU Compressed)
43/43
Example of rationalization of local
routes by local authorities
LOCAL LINES
ACCESS ROAD
TO GO WEST,TAMAN SG BESIINDAH FOLKS
HAVE TO MAKE U-TURN ON THE FAR
EAST SIDE
PASSAGEWAY FOR BUSSESSHOULD BE SIMPLIFIED,HENCE THE NEED FOR A
SHORTCUT