Presentation to EPU Compressed)

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    Whats up with our MassTransit

    Discover our current state of

    public transport

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    What defines public transport

    TRIP

    Collective movement of people

    ROUTE

    Servicing common corridor with greaterefficiency

    PLATFORM Facilitated by pooled resources (stations,

    street signals, dedicated lanes etc)

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    Why people do not use public

    transportTRIP

    (Mass) transit journey is too tiring

    ROUTE

    Transit routes are very complicatedPLATFORM

    Transit points are not accessible

    cant arrive there on time and in one piece

    dont know how to get there

    dont want to go through all the hassle

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    TRIP: Transit journeys too tiring

    LONG WAIT

    No fix schedule; operators

    modify schedule to reapmaximum occupancy out oftheir fixed routes

    BADLY DESIGNED ROUTES

    Intercity lines choose time-consuming routes and local lineszigzag and loop excessively in the suburban areas

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    TRIP: Transit journeys too tiring

    TRAVEL DISCOMFORT

    Overcrowding of entrances,exits and gangways

    Restricted commuter flow anddoor failure cause delays

    Sardine-packed conditions for

    very long duration

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    ROUTE: Transit routes are very

    complicatedDIFFERING FEE STRUCTURE AND NO INFO Unfair distribution of fee pricing across commuters from

    differing places where a short trip involving multiple

    routes can cost more than a long, single route trip

    No integrated transit information across differentoperators, service lines and transit points

    Info not user friendly, confusing and hard to obtain

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    PLATFORM: Transit points are

    not accessibleNO FIRST & LAST MILE CONNECTIV ITY Available infrastructure not friendly to pedestrians

    Distance between halts are inconsistent withpopulation distribution around halts

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    PLATFORM:

    Transit points are notaccessible

    BAD TRANSIT PILE-UP

    Transit flow blocked by idling andparked public and private vehicles

    Haphazard loitering of vehicles with

    no proper platforms, signs andspaces to facilitate passenger pick-up and drop-off

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    PLATFORM: Transit points are

    not accessibleBAD TRANSIT CONNECTIONS

    Neighboring communities are divided by limited access

    Tolled Highways and congested Freeways, limiting directtransit interconnection possibilities

    Paths from hubs to highway exits are very complex,

    congested and time-consuming

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    Why we must improve ourMass Transit FAST

    Why we must move our Mass

    Transit forward

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    FAITH IN PUBLIC TRANSPORT

    FAITH IN PUBLIC TRANSPORT

    Belief has over sixty branches. The best of

    them is the words,There is no god but

    Allah andthe leastof them is to remove

    an obstacle from the

    road. (Hadith)

    Making it easy for people to move around is part of faith

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    Trafficgridlock

    Longcommuting

    hours

    Complextravel paths

    Air and noise

    pollution

    LONG TERM OBJECTIVE

    Current

    State

    Short Term

    Goal Long Term Objective

    Free trafficflow

    Shortcommuting

    hours

    Simplifiedtravel paths

    Cleaner air

    and lessstressfulenvironment

    Higher economic growth due tolower cost of mobility

    Reduced road fatalities/injuries

    Increased productivity due toreduced commuting time

    Increased socioeconomicinteraction among suburban areas

    Savings in road maintenanceexpenditures

    Increased city living satisfaction

    Lower cost of hospitalization

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    Why current system cannot work

    TRIP

    Collective movement of peopleROUTE

    Servicing common corridor with greaterefficiency

    PLATFORM Facilitated by pooled resources (stations,

    street signals, dedicated lanes etc)

    The single most important competitor to public transport is private transportTaxpayers money has not been used to fund common infrastructure to

    support public transport the way it is used tobuild and maintain roads for cars.

    Operators pit against each other by every costsavings they can get away with in absence of anystandards, regulations and enforcements

    Mass transit vehicles compete scarce travel space with private vehiclesOperators maximize whatever they can squeeze from any loophole in public

    infrastructure (i.e. loitering of parked busses, unruly road hogging and speeding)

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    When competitors cut corners

    Safety got the first cut

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    How to make people use public

    transportTRIP

    (Mass) transit journey is too tiringROUTE

    Transit routes are very complicatedPLATFORM

    Transit points are not accessible

    MAKE TRIPFASTANDCOMFORTABLE

    MAKE GETTING TO PLACESSIMPLEANDSTRAIGHT FORWARD

    MAKE TRANSFERSCONVENIENTANDHASSLE FREE

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    The bottom line of public transport

    K EY PERFORMANCE INDICATORS

    Accessibility Availability

    Reliability Safety

    Comfort

    The measurement of performance is the key,because If you cant measure it, you cant control it

    If you cant control it, you cant manage it If you cant manage it, you cant improve it.

    MAKE TRIPFASTANDCOMFORTABLE

    MAKE GETTING TO PLACESSIMPLEANDSTRAIGHT FORWARD

    MAKE TRANSFERSCONVENIENTANDHASSLE FREE

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    Standards have to be

    established for operatorsSAFETY

    COMFORT

    ACCESSIBILITYRELIABILITY

    AVAILABILITY

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    Standards have to be

    established for authorities too

    ACCESSIBILITY

    COMFORT

    SAFETY

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    Standards have to be

    established for authorities too

    AVAILABILITY

    RELIABILITY

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    The bottom line of public transport

    KPIs

    Accessibility

    Availability

    Reliability Safety

    Comfort

    INPUTSTaxpayers Money

    Infrastructure Technology

    Resources Labor

    CONSUMED OUTPUTS

    Passenger/milePassenger/energy unit

    Infra. KPIs Service KPIs

    PRODUCED OUTPUTS

    Journey covered/laborOperational cost/mile

    Vehicle seats/mile

    SERVICEEFFICIENCY

    Fair allocation of risks and responsibilities between operators and authorities

    Fi i d l

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    Financing model

    TRANSPORTAUTHORITIES

    COMMUTERS

    OPERATORSContracted to:

    Private localGLC-funded local

    Private foreign

    EXTRA FEE FOR VALUE-ADDEDSERVICE

    CIVILDUTY

    LOCAL GOVTQuit rent rates depend on proximityto transit connectionsCongestion charges, summons

    FEDERAL GOVTTaxes, royalties, duties, levies

    FUNDING

    PENALTY IFKPIs NOT MET

    Non-discriminating distribution of tax revenue and fee income to cover entire population

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    How can we improve ourMass Transit

    Quick fix solutions to move our

    Mass Transit forward

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    TRIP: Transit journeys too tiringLONG WAIT

    BADLY DESIGNED ROUTES

    TRAVEL DISCOMFORT

    Make all routes simpler, frequent, fasterand convenient

    More bus lanes with full timeDBKL/traffic enforcement

    Allow buses to use emergency laneduring traffic gridlock, with police

    enforcement and proper signage

    Segregate lines depending on traveljourney (express, trunk, local, intracity)

    Utilize expressways such as KESAS,

    Pantai, NKVE, Sprint, Putrajaya

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    Dedicated, Continuous Bus Lanes and Signals

    EXCLUSIVE BUS LANE SIGNALFOR QUEUE J UMP AT INTERSECTIONS

    EMERGENCY / BUS LANE

    YELLOW BOX IN TRAFFIC INTERWEAVING POINTSSO EMERGENCY/ BUS LANE IS ALWAYS UNOBSTRUCTED

    ROUTE T it t

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    ROUTE: Transit routes are very

    complicatedDIFFERING FEE STRUCTURENO INFORMATION

    HARD TO SINGLE OUT TARGETED VEHI CLE

    Uniform fee pricing by central collector with pay-outs tooperators based on results for established KPIs

    Integrated transit information across different operators,service lines and transit points (user friendly)

    Routes are simplified with intercity buses feeding to KLpublic transport gateways via: Westbound: KL Sentral

    Eastbound: Dang Wangi LRT (thru elevated hway)

    Southbound: Pasar Rakyat bus station, Bandar Tasik Selatan Northbound: Titiwangsa hub, Sentul Timur LRT

    Current intercity buses destination points are cloggedJln Tun Sambanthan Lebuh Pasar Central Market

    PLATFORM T it i t

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    PLATFORM: Transit points are

    not accessibleNO FIRST & LAST MILE CONNECTIV ITYBAD TRANSIT PILE-UP

    BAD TRANSIT CONNECTIONS

    Get local authority involved in pedestrian and cyclistfriendly pathways

    Standby patrol officer to be able to dispatch to emergency

    call from emergency mini towers in crime prone areas Off service buses sent to depot instead of idling on road

    Express intercity buses must be exclusively guided fromgateways directly to expressways

    Enhance connectivity between bus stops at intersections

    LDP S i B id I t h

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    LDP Suspension Bridge Interchange

    for Komuter, LDP and Fed. Hway Trunk Lines

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    How can we improve ourMass Transit

    Long term solutions to move our

    Mass Transit forward

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    Who does what in public transport

    TRIP

    Collective movement of peopleROUTE

    Servicing common corridor with greaterefficiency

    PLATFORM Facilitated by pooled resources (stations,

    street signals, dedicated lanes etc)

    This highly systemic and strategic task should be trusted toacentralized authoritywith federal-level

    legislative and enforcement powers

    This operational task is typically taken by private orquasi-governmentoperators.

    Pooled resources refer to commonly shared infrastructures funded by taxpayers.Ownership bylocal and regional level authoritiesis a must.

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    Available railwaynetwork hard to be

    extended due touncontrolled urban

    sprawlings

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    Who does what in public transport:

    CENTRALIZED AUTHORITY Power vested by the taxpayers to legislate

    policies and authorize enforcements at thefederal level for systemic and strategic planning,implementation and review of the nations masstransit performance, cascading to local level.

    Formulate and monitor performance measures(initiatives, KPIs, standards and targets) for eachresponsible parties

    Has bargaining power and expertise in allocatingrisks and responsibilities between operators andauthorities, and designing non-discriminating taxrevenue distributing scheme.

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    Who does what in public transport:

    LOCAL AUTHORITY Power vested by taxpayers to fine-tune national

    policies and authorize enforcements at the locallevel.

    Manage federal grants to provide dedicated

    lanes, signals and structures, depots, stations,hubs, halts and rationalized transit paths.

    Manage local funds to provide infrastructure forsafe and convenient pathways to transit halts

    Assign routes and schedules based on feedback

    Transparent contracting to competent operators

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    Who does what in public transport:

    OPERATORS Operational costs: labor, fuel, maintenance,

    administration

    Contract renewal based on conformance to standardsmonitored by centralized authority

    Bonus and incentives for increased accessibility

    (handicapped and seniors) and pollution free engines(NGVs, hybrids)

    Penalties for not achieving agreed KPIs.

    Express buses chartered out during non-peak hours

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    Integrated Rapid Transit System

    (IRTS)BUSES Downtown: Bus Rapid Transit (BRT)

    Intercity: Expressway Rapid Transit (ERT)

    Trunk: Local to Local transit

    Local: Suburban feeder service to intercity and trunk

    DUKE Highway Gateway

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    BRT Dedicated contiguousbus lanes (from

    available 3-lanestreets) exclusive for

    BRT vehicles Feeds commuters

    from main IntercityGateways to KL

    downtown areas Very high frequency

    service

    Very few operating

    service lines

    Exclusive traffic right-of-way signals at

    intersections Heavily monitored

    and enforced

    DUKE Highway GatewayExtend Sentul TimurLRT until Gateway

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    BRT

    PutrajayaH

    ighwayGateway

    KL Sentral BRT Station

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    Expressway Rapid Transit (ERT)

    Considerexpressways

    not heavilyutilized as rapid

    transit tracks

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    ERT

    Imagine these rapidtransit trackswith

    intercity terminals ontop and local terminalson the sides

    Future DUKEHighway

    Integrate with rail network, with strategic terminals

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    g , gallowing bus-train and local/city-intercity transit

    Serdang Gateway Complex

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    Serdang Gateway Complex

    Local Lines Terminal toBalakong and Cheras

    Local Lines Terminal to SeriKembangan and Serdang

    Serdang Intercity andInterstate GatewayKomuter and ERLNSE Bus Terminal

    Sg Besi Bus Terminal

    Bus Depot

    SINCE EXPRESSWAYS CUT OFFTRAVEL BETWEEN SECTIONS OF

    POPULATION, OVERHEADPLATFORMS ARE THE ONLY WAY

    FOR FAST INTERCHANGE

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    Example of rationalization of local

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    Example of rationalization of local

    routes by local authorities

    LOCAL LINES

    ACCESS ROAD

    TO GO WEST,TAMAN SG BESIINDAH FOLKS

    HAVE TO MAKE U-TURN ON THE FAR

    EAST SIDE

    PASSAGEWAY FOR BUSSESSHOULD BE SIMPLIFIED,HENCE THE NEED FOR A

    SHORTCUT