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Individual, Groups & Teams
Study text chapter 5,6
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Warm up challenge
Connect all nine dots using only four linesand without lifting the pen off the paper.
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World Cup 2010 Champions
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World Cup 2010 Champions
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World Cup 2010 Champions
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Mind map location connecting thedots
1. Ultimately a manager manages people!
2. Groups and teams are increasingly popular
under conditions of empowerment
3. Empowerment supports a flatter and matrixorganizational structure
4. This form of organisation is facilitated byinformation technology.
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Personality
Personality is the total pattern of characteristicways of thinking, feeling and behaving thatconstitute the individuals distinctive method of relating to the environment.
Perception is the psychological process by which stimulior in coming sensory data are selected and organisedinto patternsAttitudes refers to a mental state ... Exerting a directiveor dynamic influence upon the individuals response toobjects and situations with which it is related.
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Overview of big 5 personality test
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What is your personality?
Let us take a 41question personalitytest
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Individual, group and teamIndividual refers to a single personA group consists of a collection of individuals whoperceive themselves as a group. It is thus asense of identityA team is more than a group. It has jointobjectives and accountability may be set up
In group there is separate identity of every individual working
with the group. Which means every individual has its own jobto perform. Contrary to this, there is no identity of individualsin team. Performance of entire team is considered as awhole.
It is often much easier to form a group than a team
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Illustration
50 WORDS MEMORY RECALL
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Comparing Work Groups and Work Teams
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The Future Shape of Organizations
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Role theory suggests that people behave in anysituation according to other peoplesexpectations of how they should behave in
that situation.
A given individual may act and even feel quitedifferently in different situations and positions,
and;
Otherwise different individuals may behavequite similarly in similar relationships
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Team roles at work
Nobody is perfect,but a team can be
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Belbins team roles
Nine dominant team roles emergedThree action-oriented roles:
Shaper Implementer
Completer -FinisherThree people-oriented roles
Co-ordinator Teamworker Resource Investigator
Three cerebral roles Plant Monitor -Evaluator Specialist
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Team synergy reviewed?
Describe your
perfect partner
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How do you build a perfect teamout of imperfect people?
The perfect individual could be describedas:
Out-going , Creative, Diplomatic
Organised, Motivating, ObjectiveHard-driving, Meticulous, Knowledgeable
Unlikely to find all of these qualities in oneperson...
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People at work have...Functional Role
job title & functionexperience & expertise
not personal characteristics or aptitudes
& Team Rolethat persons tendency to behave, contribute
and inter-relate with others in a particular way
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Benefits of Team Role TheoryRecognise strengthsMore tolerance forweaknesses
A language to talkabout behaviour
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TEAM-ROLE CONTRIBUTION ALLOWABLE WEAKNESSES
PLANT:
Creative, Solves difficult problems Loses touch with everyday realities
MONITOR EVALUATOR:
Discerning and Objective Uninspiring, Slow-moving
CO-ORDINATOR:
Makes good use of group activities Manipulative
IMPLEMENTER:
Disciplined, Efficient, Practical Slow to see new possibilities
COMPLETER FINISHER:
Painstaking, Conscientious Anxious, Reluctant to delegate
RESOURCE INVESTIGATOR:
Enterprising, Quick to explore opportunities Weak in follow through
SHAPER:
Driving and challenging Provocative, Aggressive
TEAMWORKER:
Co-operative, Averts friction Indecisive
Limited in Interests
SPECIALIST:
Single-minded, Professionallydedicated Back
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MONITOREVALUATOR -
judges impartially
Action-oriented roles -
People-oriented roles -
Cerebral roles -
SHAPER , IMPLEMENTER & COMPLETER FINISHER
CO-ORDINATOR , TEAMWORKER & RESOURCE INVESTIGATOR
PLANT , MONITOR EVALUATOR & SPECIALIST
TEAM ROLE OPPOSITES
SPECIALIST - specifies
RESOURCEINVESTIGATOR -
recognises opportunities
IMPLEMENTER - applies
TEAMWORKER -
supports
COMPLETER
FINISHER -perfects established systems
CO-ORDINATOR -
generalises PLANT -
theorises
SHAPER -
drives
Back
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Warm up exercisecount the total number of squares indiagram below
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Tuckman Five Stages of Team Dev.
Stage Theme Issue
Forming Awareness Inclusion
Storming Conflict Control
Norming Cooperation Cohesion
Performing Productivity Team Identity
Adjourning Separation Completion
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It is not unusual for teams to become stuck in one of the stages: usually
forming or storming.
A characteristic of an effective is itsability to recognize and quickly
respond to situations when progressis slowed or the team has moved to
another stage of growth.
Team Development
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What exactly is an effective team?An effective team has certaincharacteristics that allow the teammembers to function more efficiently and
productively.
They develop ways to share leadershiproles and ways to share accountability fortheir work products, shifting the emphasisfrom the individual to several individualswithin the team.
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What are the characteristicsTeam members share leadership rolesThey develop their own scope of workThe team schedules work to be done andcommits to taking time allotted to do workThey develop tangible work productsThey are mutually accountable for work productsIndividual performance is based on achieving
team productsProblems are discussed and resolved by the team
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Characteristics of an effective teamEffective teams operate in an environmentin which there is two way trust in anenvironment of open and honest
communication
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Characteristics of an effective teamFeedback on "performance" should be two-wayand constant. It should provide information to allmembers of the team on how their work supportsthe specific and overall effort of the team and thepractice.Listening is a feature of that communication.
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Characteristics of an effective teamTeams accept responsibility and not"blame" one another for team mistakes,nor should they spend useless time in
personal justifications.
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Characteristics of an effective teamThey celebrate their successes together, just asthey identify the special performances andcontributions of each individual.Good team work is basedon prideful humility:pride in the outcomes of the team and a humilitythat assumes that otherteam members
may well have a level of expertise that canadd value to the outcome.
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Characteristics of an effective teamGood teams look upon first time mistakes asopportunities for learning, rather than criticismand punishment. They are, however, tough onrepetitive errors, just as they encourageappropriate risk and innovation
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Characteristics of an effective teamGood teams honor the contribution thateach member makes to the total work of the team.
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How do you achieve this?Effective communication and interpersonalskillsMotivation of team members
Recruitment and selection
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Stop and Think Jot down 5 new ideas that you have learnttoday
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Questions?
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