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Individual, Groups & Teams

Study text chapter 5,6

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Warm up challenge

Connect all nine dots using only four linesand without lifting the pen off the paper.

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World Cup 2010 Champions

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World Cup 2010 Champions

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World Cup 2010 Champions

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Mind map location connecting thedots

1. Ultimately a manager manages people!

2. Groups and teams are increasingly popular

under conditions of empowerment

3. Empowerment supports a flatter and matrixorganizational structure

4. This form of organisation is facilitated byinformation technology.

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Personality

Personality is the total pattern of characteristicways of thinking, feeling and behaving thatconstitute the individuals distinctive method of relating to the environment.

Perception is the psychological process by which stimulior in coming sensory data are selected and organisedinto patternsAttitudes refers to a mental state ... Exerting a directiveor dynamic influence upon the individuals response toobjects and situations with which it is related.

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Overview of big 5 personality test

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What is your personality?

Let us take a 41question personalitytest

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Individual, group and teamIndividual refers to a single personA group consists of a collection of individuals whoperceive themselves as a group. It is thus asense of identityA team is more than a group. It has jointobjectives and accountability may be set up

In group there is separate identity of every individual working

with the group. Which means every individual has its own jobto perform. Contrary to this, there is no identity of individualsin team. Performance of entire team is considered as awhole.

It is often much easier to form a group than a team

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Illustration

50 WORDS MEMORY RECALL

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Comparing Work Groups and Work Teams

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The Future Shape of Organizations

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Role theory suggests that people behave in anysituation according to other peoplesexpectations of how they should behave in

that situation.

A given individual may act and even feel quitedifferently in different situations and positions,

and;

Otherwise different individuals may behavequite similarly in similar relationships

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Team roles at work

Nobody is perfect,but a team can be

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Belbins team roles

Nine dominant team roles emergedThree action-oriented roles:

Shaper Implementer

Completer -FinisherThree people-oriented roles

Co-ordinator Teamworker Resource Investigator

Three cerebral roles Plant Monitor -Evaluator Specialist

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Team synergy reviewed?

Describe your

perfect partner

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How do you build a perfect teamout of imperfect people?

The perfect individual could be describedas:

Out-going , Creative, Diplomatic

Organised, Motivating, ObjectiveHard-driving, Meticulous, Knowledgeable

Unlikely to find all of these qualities in oneperson...

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People at work have...Functional Role

job title & functionexperience & expertise

not personal characteristics or aptitudes

& Team Rolethat persons tendency to behave, contribute

and inter-relate with others in a particular way

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Benefits of Team Role TheoryRecognise strengthsMore tolerance forweaknesses

A language to talkabout behaviour

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TEAM-ROLE CONTRIBUTION ALLOWABLE WEAKNESSES

PLANT:

Creative, Solves difficult problems Loses touch with everyday realities

MONITOR EVALUATOR:

Discerning and Objective Uninspiring, Slow-moving

CO-ORDINATOR:

Makes good use of group activities Manipulative

IMPLEMENTER:

Disciplined, Efficient, Practical Slow to see new possibilities

COMPLETER FINISHER:

Painstaking, Conscientious Anxious, Reluctant to delegate

RESOURCE INVESTIGATOR:

Enterprising, Quick to explore opportunities Weak in follow through

SHAPER:

Driving and challenging Provocative, Aggressive

TEAMWORKER:

Co-operative, Averts friction Indecisive

Limited in Interests

SPECIALIST:

Single-minded, Professionallydedicated Back

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MONITOREVALUATOR -

judges impartially

Action-oriented roles -

People-oriented roles -

Cerebral roles -

SHAPER , IMPLEMENTER & COMPLETER FINISHER

CO-ORDINATOR , TEAMWORKER & RESOURCE INVESTIGATOR

PLANT , MONITOR EVALUATOR & SPECIALIST

TEAM ROLE OPPOSITES

SPECIALIST - specifies

RESOURCEINVESTIGATOR -

recognises opportunities

IMPLEMENTER - applies

TEAMWORKER -

supports

COMPLETER

FINISHER -perfects established systems

CO-ORDINATOR -

generalises PLANT -

theorises

SHAPER -

drives

Back

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Warm up exercisecount the total number of squares indiagram below

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Tuckman Five Stages of Team Dev.

Stage Theme Issue

Forming Awareness Inclusion

Storming Conflict Control

Norming Cooperation Cohesion

Performing Productivity Team Identity

Adjourning Separation Completion

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It is not unusual for teams to become stuck in one of the stages: usually

forming or storming.

A characteristic of an effective is itsability to recognize and quickly

respond to situations when progressis slowed or the team has moved to

another stage of growth.

Team Development

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What exactly is an effective team?An effective team has certaincharacteristics that allow the teammembers to function more efficiently and

productively.

They develop ways to share leadershiproles and ways to share accountability fortheir work products, shifting the emphasisfrom the individual to several individualswithin the team.

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What are the characteristicsTeam members share leadership rolesThey develop their own scope of workThe team schedules work to be done andcommits to taking time allotted to do workThey develop tangible work productsThey are mutually accountable for work productsIndividual performance is based on achieving

team productsProblems are discussed and resolved by the team

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Characteristics of an effective teamEffective teams operate in an environmentin which there is two way trust in anenvironment of open and honest

communication

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Characteristics of an effective teamFeedback on "performance" should be two-wayand constant. It should provide information to allmembers of the team on how their work supportsthe specific and overall effort of the team and thepractice.Listening is a feature of that communication.

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Characteristics of an effective teamTeams accept responsibility and not"blame" one another for team mistakes,nor should they spend useless time in

personal justifications.

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Characteristics of an effective teamThey celebrate their successes together, just asthey identify the special performances andcontributions of each individual.Good team work is basedon prideful humility:pride in the outcomes of the team and a humilitythat assumes that otherteam members

may well have a level of expertise that canadd value to the outcome.

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Characteristics of an effective teamGood teams look upon first time mistakes asopportunities for learning, rather than criticismand punishment. They are, however, tough onrepetitive errors, just as they encourageappropriate risk and innovation

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Characteristics of an effective teamGood teams honor the contribution thateach member makes to the total work of the team.

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How do you achieve this?Effective communication and interpersonalskillsMotivation of team members

Recruitment and selection

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Stop and Think Jot down 5 new ideas that you have learnttoday

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Questions?