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Plantronics & Enterprise UC DevicesThe Final Link
3Presentation Title / Subtitle Public
Who are we?Enterprise Experience of Industrial Voice
APPLYING SOUND INNOVATION
ACOUSTICS DESIGN COMMITMENT
We support collaboration solutions that enable people to work more effectively together, to drive user acceptance and to improve user experience
PLANTRONICS CORE MESSAGE
This if this is the future, what replaces it?
Old Office Spaces
Private (1) Office
Team (2-6) Office
Landscape / Open Plan Office
Meeting Rooms
Work Topology
HO
ME
ELS
EW
HE
RE
NEW SPACES TO WORK
Quiet Rooms small enclosed spaces with acoustic privacy
Quiet Areas comfortable and attractive, multiple work- settings for individuals, low noise policy
Collaboration Areas comfortable and adaptable for group needs, located away from quiet areas
Social Hubs relaxing ‘off-stage’ spaces with refreshments, for groups or individuals
Inspiring Spaces stimulating environments such as art galleries, museums or outdoor locations
Neutral Ground somewhere to hold meetings outside the corporate territory
Transition Spaces public spaces used while in transit, including cafés and transport
OF
FIC
ES
Home or Hotel Room somewhere private, peaceful and comfortable
21st Century Work Space
UNIFIED COMMUNICATIONS & AUDIO DEVICES
YOUR VOICE SIGNATURE-THE DIFFERENTIATOR
People will soon forget what you said. They will NEVER forget how you made them feel
Face-to-Face versus Tele-Conversation
Face-to-Face Voice Only
Body Language
55%
Face To Face: Mehrabian, A. (1971). Silent messages. Wadsworth, Belmont, California. Telephone: Mehrabian, Albert & Morton Wiener (1967): Decoding of inconsistent communications.
Journal of personality and social psychology 6(1): 109-114.
Tone of Voice 38%
Message 7%
Tone of Voice 87%
Message 13%
One size does not fit all
One size does not fit all-Innovation is the Key
Is UC an UNFINISHED SYMPHONY?
• Mobile and PC/Deskfone are still two different worlds
– Presence could be enhanced
• Plantronics Smart Presence– Wearing Status Presence– Action When Removed– IM Escalate to Voice– Presence Camp On– Low Battery Warning
• This is only the beginning..
ENTERPRISE UC HEADSET LIFECYCLE
Plan the approach, management and leverage of best practices for a successful Enterprise UC deployment
PLAN
Ensure the immediate, effective and successful adoption of UC
ADOPT
Manage the physical deployment and timely coordinated rollout of UC
DEPLOY
Proactively respond to the growing demand for UC headsets across the
GROW
16Presentation Title / Subtitle Public
ACOUSTICS DESIGN COMMITMENT
A quality audio solution matched to the right work style and environment maximizes user satisfaction, productivity, and ultimatelyUC adoption
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