Ottawa Addictions Access and Referral Services
OAARS SARTO
Ottawa
Addictions
Access and
Referral
Services
Services
d’ Accès et
Référence en
Toxicomanie
d’ Ottawa
Who and where we are• Official title: NAVIGATORS
• Bilingual team
• Work from harm reduction perspective considering not only the clients’ addictions needs but also:▫ Mental health▫ Housing▫ Primary care▫ Income support needs
• Located at OWMC with varied locations for walk-in clinics to be determined▫ 1777 Montreal Road
What we do• Screening for “fit-to-service”
• Provide information to potential clients and family members
• Brief/initial assessment to determine where the person should be referred to for appropriate service▫ Residential▫ Day▫ Community
• Referral planning to addictions services and other sectors▫ Not only in Ottawa, but other cities in the province
too
Services we offer• Walk-in clinics where we will provide
information and conduct brief assessments
• Family information regarding addictions services and support services available to them in the community
• One-on-one services where appropriate (literacy or comprehension issues)
• Bridging
Bridging Supports
•Developed 3 community calendars▫Addictions oriented▫Health and well-being▫Family supports
•Check-ins with clients and family members
•On-going contact with agencies for new programs and supports in the community
Meeting with Catherine and Linda•Provided feedback to better service family
members▫Volunteers▫Separate one-on-ones▫Allowing family members to support client
•From Rollercoaster to Recovery Guide
Relationship building with you!
•How OAARS can collaborate with AMHNC•On-going discussions•Rotating staff member to attend meetings
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