Mapping out the management control system Clive Burgess© 2011
PLANGoal AttainmentDoor SupervisorSecurity Guarding
BEHAVIOURPatterns or TrendsAppropriate BehaviourConflict ManagementObservation SkillsSocial Skills & Customer Care
ORGANISATIONInvolvement & IntegrationSearching & ArrestingRecording Incidents & Crime Scene Preservation
GUIDELINESInformation & Instruction Civil & Criminal LawLicensing LawHealth & Safety at WorkSearching & Arrest ProceduresEmergency ProceduresUnderstanding the law about arrest
IMPLEMENTATION
REVIEW
CO-OPERATION
COMPETITION
COORDINATION
COMPETENCE
CONDITIONS
CONTROL
COMPLIANCE
SIA Licence
MANAGEMENT
Leadership or Supervision
Self Discipline
TEAMWORK
Self Managed
CONSULTATION
Process Regulate Impact Maintain Execute
Manage Information
Manage People
Manage Operations
Manage Finance
Manage Risks
RolesDoor SupervisorSecurity Operatives
Pattern Maintenance
Training
Risk Assessing
INVOLVEMENT and RESPONSIBILITY INTEGRATION and SEGREGATION CONTROL
My Management Control System’ Putting Security and Safety into Practice… SafelyClive Burgess © 2007
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