Mapping out the management control system Clive Burgess© 2011

PLANGoal AttainmentDoor SupervisorSecurity Guarding

BEHAVIOURPatterns or TrendsAppropriate BehaviourConflict ManagementObservation SkillsSocial Skills & Customer Care

ORGANISATIONInvolvement & IntegrationSearching & ArrestingRecording Incidents & Crime Scene Preservation

GUIDELINESInformation & Instruction Civil & Criminal LawLicensing LawHealth & Safety at WorkSearching & Arrest ProceduresEmergency ProceduresUnderstanding the law about arrest

IMPLEMENTATION

REVIEW

CO-OPERATION

COMPETITION

COORDINATION

COMPETENCE

CONDITIONS

CONTROL

COMPLIANCE

SIA Licence

MANAGEMENT

Leadership or Supervision

Self Discipline

TEAMWORK

Self Managed

CONSULTATION

Process Regulate Impact Maintain Execute

Manage Information

Manage People

Manage Operations

Manage Finance

Manage Risks

RolesDoor SupervisorSecurity Operatives

Pattern Maintenance

Training

Risk Assessing

INVOLVEMENT and RESPONSIBILITY INTEGRATION and SEGREGATION CONTROL

My Management Control System’ Putting Security and Safety into Practice… SafelyClive Burgess © 2007

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MM

UN

ICA

TIO

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ETW

OR

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