Change Dimensions®Managing Change: Transformation for Productive Public Services6th December 2016
CROSSING JORDAN® Individual Competence, Organisational Excellence
Anna DavisCrossing Jordan Ltd
2 | Change Dimensions | Managing Change Conference 6 Dec 2016Copyright @ 2016 Crossing Jordan All rights reserved
CROSSING JORDAN®Individual Competence, Organisational Excellence
Managing change successfully
By creating change-able organisations:• Through the quality of change leadership
- Their own personal mindset, attitudes and behaviours- Creating organisational Conditions for Change- Establishing Change Principles.
• Using a change framework that converges change management and project management thinking and practices.
• Developing change expertise throughout the organisation.
3 | Change Dimensions | Managing Change Conference 6 Dec 2016Copyright @ 2016 Crossing Jordan All rights reserved
CROSSING JORDAN®Individual Competence, Organisational Excellence
Why do we need change-able organisations?
4 | Change Dimensions | Managing Change Conference 6 Dec 2016Copyright @ 2016 Crossing Jordan All rights reserved
CROSSING JORDAN®Individual Competence, Organisational Excellence
The transformation that should be occupying our mind is the transformation of the organisation itself – to become more change-able. Where there is robust alignment throughout the organisation, operational efficiency in the change process itself, as well as an inherent agility to respond.
Change as part of the DNA
5 | Change Dimensions | Managing Change Conference 6 Dec 2016Copyright @ 2016 Crossing Jordan All rights reserved
CROSSING JORDAN®Individual Competence, Organisational Excellence
Change Dimensions® framework
• Adopt a change mindset• Be intentional and
deliberate • Take the environment into
account• Recognise the natural
lifecycle of change• Follow the four phases of
the methodology but don’t expect them to be linear
6 | Change Dimensions | Managing Change Conference 6 Dec 2016Copyright @ 2016 Crossing Jordan All rights reserved
CROSSING JORDAN®Individual Competence, Organisational Excellence
A spotlight on leadership
7 | Change Dimensions | Managing Change Conference 6 Dec 2016Copyright @ 2016 Crossing Jordan All rights reserved
CROSSING JORDAN®Individual Competence, Organisational Excellence
Change leadership
The most important dimension of change is you, the change leader:• The type of change leader you are• Creating the conditions for change• Establishing change principles
Business Sponsor Project Manager Line Manager
8 | Change Dimensions | Managing Change Conference 6 Dec 2016Copyright @ 2016 Crossing Jordan All rights reserved
CROSSING JORDAN®Individual Competence, Organisational Excellence
7 questions change leaders should be asking themselves• What type of leader do I want to be?
Your intentions need to become actions if you are going to create new habits• How prepared am I to have difficult conversations if required?• How committed am I to deal with resistance?
Is your commitment high enough to resolve and/or push through• Will I support the change but also try to defend the status quo?• How prepared am I to co-create with others?
Involve others, especially if they have different perspectives from yours?• How observant am I?
Do you notice barriers and then find out what is causing them?• You have a ripple effect – what is yours?
9 | Change Dimensions | Managing Change Conference 6 Dec 2016Copyright @ 2016 Crossing Jordan All rights reserved
CROSSING JORDAN®Individual Competence, Organisational Excellence
Leaders Creating Conditions for Change
• A clear vision• Effective leadership• A strong culture• Excellent
communications• Deliberate action
10 | Change Dimensions | Managing Change Conference 6 Dec 2016Copyright @ 2016 Crossing Jordan All rights reserved
CROSSING JORDAN®Individual Competence, Organisational Excellence
Change Dimensions® Change Principles
• A change mindset• Clarity• The organisation as a system• Create the conditions for change• Define change markers• Co-create, collaborate• Adaptive planning
For more information: www.changedimensions.co.uk/insightsArchive Dec 2015 – Change Principles
11 | Change Dimensions | Managing Change Conference 6 Dec 2016Copyright @ 2016 Crossing Jordan All rights reserved
CROSSING JORDAN®Individual Competence, Organisational Excellence
The lifeline
12 | Change Dimensions | Managing Change Conference 6 Dec 2016Copyright @ 2016 Crossing Jordan All rights reserved
CROSSING JORDAN®Individual Competence, Organisational Excellence
Change Dimensions® Framework
13 | Change Dimensions | Managing Change Conference 6 Dec 2016Copyright @ 2016 Crossing Jordan All rights reserved
CROSSING JORDAN®Individual Competence, Organisational Excellence
Build the case
• Clarify the future vision• Identify key roles • Analyse current reality, environment and
culture • Understand the scope and impact of change• Build the change strategy• Write the business case in support of the
change strategy• Review and decision gate
14 | Change Dimensions | Managing Change Conference 6 Dec 2016Copyright @ 2016 Crossing Jordan All rights reserved
CROSSING JORDAN®Individual Competence, Organisational Excellence
Generate commitment
• Identify, understand and engage stakeholders
• Build an engagement plan• Build and maintain leadership alliance and
stakeholder commitment• Engage those impacted by the change so
they are as ready as can be expected
15 | Change Dimensions | Managing Change Conference 6 Dec 2016Copyright @ 2016 Crossing Jordan All rights reserved
CROSSING JORDAN®Individual Competence, Organisational Excellence
Looking at it this way….
16 | Change Dimensions | Managing Change Conference 6 Dec 2016Copyright @ 2016 Crossing Jordan All rights reserved
CROSSING JORDAN®Individual Competence, Organisational Excellence
Plan and design the change
• Agree change principles • Design high level change plan• Review and gain approval• Design detailed integrated change plan• Build change team• Establish governance, review processes &
evaluation metrics• Review and decision gate
17 | Change Dimensions | Managing Change Conference 6 Dec 2016Copyright @ 2016 Crossing Jordan All rights reserved
CROSSING JORDAN®Individual Competence, Organisational Excellence
Deliver sustained change
• Prepare to implement – readiness of project and the business
• Hold feedback and progress reviews • Adjust and evolve plans• Review what benefits have been realised• Plan for continuous improvement• Transfer knowledge and accountability to
Business As Usual• Review and decision gate
18 | Change Dimensions | Managing Change Conference 6 Dec 2016Copyright @ 2016 Crossing Jordan All rights reserved
CROSSING JORDAN®Individual Competence, Organisational Excellence
Managing Change Successfully
19 | Change Dimensions | Managing Change Conference 6 Dec 2016Copyright @ 2016 Crossing Jordan All rights reserved
CROSSING JORDAN®Individual Competence, Organisational Excellence
Thank You
To find out about the Change Dimensions® Change App® putting change at your fingertips and helps you define, design and deliver change successfully:
Contact: [email protected]
07951-562421
www.changedimensions.co.uk
Top Related