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Disaster Recovery Services
How Does It Work?
What Is The Business Opportunity For You?
With
Damien Stevens, CEO of Servosity
www.Vigilix.com
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Agenda
• New Features» CDP, Bare Metal, and more
• Best Practices in Selling Disaster Recovery
• Next Steps
• Questions
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# 1
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• Selling DR Services vs. Pushing a Product
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Why Vigilix is Different
• Competitively Priced Disaster Recovery
with POS specific Expertise
• 100% POS Focused
• Integrated Solution with Vigilix Agent• Ease of Deployment & Management
• Check the box and deploy
• Fully Integrated Monitoring and Alerts
• This value add offering is what helps YOU
differentiate yourself to YOUR customer
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Migration FAQ
• If I’m currently a Standard or Pro customer, do I need to change to one of
the POS Packages?
• If I’m a Pro customer, can I switch to POS Light?
• What’s the difference between POS Unlimited and Unlimited?
• What tools are available to help me communicate the new plans to my
customers?
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What’s New in Vigilix DR• Now Offering Support For:
– Windows Server 2008/2008 R2
– Windows 7
– Exchange 2007 & 2010
– SQL Server 2008
– VMWare and Microsoft Hyper-V
• Online and Local Backup Options
• 256 bit encryption
• Quick Ship, Seed Load
• Continuous Data Protection (CDP)
• Bare Metal Restore
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Continuous Data Protection (CDP)
• Backup of data by automatically saving a copy of every change made
to that data, essentially capturing every version of the data that the
user saves.
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Bare Metal Restore
• Restore a system from "bare metal“• i.e. without any requirements as to previously
installed software or operating system
• Recover Entire System, get back to business faster
• Currently available for Windows Vista, 7, Server 2008
• Upcoming Version: Will Support Windows 2003, XP, and
more
• Bare Metal requires Vigilix Pro
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Best Practices in Selling
Disaster Recovery
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Why Offsite Backup?Industry Statistics
• Only 35% of SMBs have a comprehensive disaster recovery plan in place.
– Gartner
• Over 40% of businesses never re-open following a disaster.
– Of the remaining companies, at least 25% will close within 2 years.
– The U.S. Department of Labor
• Over 60% of businesses confronted by a major disaster close within two years.
– Association of Records Managers and Administrators.
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Why Offsite Backup?Data Loss is Expensive
• 2 major causes of data loss = 76% of all Incidents
User Error!
Unreliable
Hard-drives
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Your Customers data is worth
$10,000/MB
– Various studies quantified that:
• 1MB of data is worth approximately
@$10,000
• Re-building just 20MB of lost data
could cost more than $17,000 and
nearly three weeks to re-build
Data Loss is Expensive
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What is the Price / Cost?
The cost of downtime is an increasing function of time.
Cost of
Disruption
Cost to
Recover
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How Much Is It Worth?
Estimating the Financial Risk
R$ = P x C x T
R$ = financial risk
P = probability of disaster
C= cost of downtime (productivity & revenue)
T = time the system is expected to be down
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How Much Is It Worth?
Estimating the Financial Risk
R$ = P x C x T
Probability (P) = 20%
Cost (C) = $20,000/day
Time (T) = 7 days
Risk (R) = $28,000 Risk Every Year
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What To Look For?
Product Compatibility
• Supports Critical Business Applications
– MS Exchange server 2000 / 2003 / 2007 / 2010
– MS Exchange server (brick level / mailbox)
– MS SQL Server 7.0 / 2000 / 2005 / 2008
– Oracle Database 8i, 9i and 10g
– Lotus Domino Server 5.0 or above
– MySQL Server 3.2.4 or above
– VMWare and Microsoft Hyper-V
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• Is it compatible with different operating
systems and databases?
What To Look For?
OS Compatibility
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What to look for in your
Online Backup Provider
• Business Knowledge of POS Systems
• Ability to Support your Environment
• Broad Application & OS Support
• Fault Tolerant SAS-70 Certified Data Centers
• Critical Features: CDP, Bare Metal, and Full Reporting
• Central Management of All Systems
– Self-Service Restore Option for customers
• Professional Sales and Marketing Assistance
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What to look for in your
Online Backup Provider
• Professional Technical Support
• Expansion and Automation capabilities - Full API– Integrate w/ your billing, ticketing, or operations systems
– Integrate w/ Vigilix alerts, monitoring and centralized dashboard
• Tools to help you save Time– Don't spend all your time on every account
– Quick Ship / Seed Load of Data
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How To Make Money
• Keep existing Customers
– Strengthen bonds with existing
customers
• Up-sell existing Customers
– Additional Revenue & Touch Point
• Attract New Customers
– New Offering
• Grow your Business in ANY
Economy
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Next Steps
• If you are not offering Vigilix DR and want to – let us know
• If you have existing customers you want to put on the new
pricing plan – let us know.
• Email Bradley for
• Copy of this Presentation
• Product Comparison Sheet
• Business Solutions DR Article
866-576-2839 x 14
http://www.linkedin.com/in/vigilix
http://vigilix.wordpress.com
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