Kingdom of Saudi ArabiaMinistry of Higher educationKing Abdul-Aziz University
Faculty of Economics & Administration
10/5/2010 HSA 171(BA)
COURSE TITLE: Health Services Administration
CODE/NO: HSA 171
GROUP: BA
BY: AMEERAH MN. QATTAN
Theories of Management
• Scientific management and Frank W. Taylor
• Henry Gantt and Gantt Chart
• Frank and Lillian Gilbreth: Work measurement and time study
• Henri Fayol: administrative principle
• Elton Mayo: Hawthorne studies and human relations
• Contingency approach: style depends on situation variables
• Theories X and Y and theories Z
• Management science and global management
10/5/2010 HSA 171(BA)
Theories of Management
HISTORICAL DEVELOPMENT OF MANAGEMENT
• Scientific Management
• General Theories Of Administration
10/5/2010 HSA 171(BA)
Theories of Management
HISTORICAL DEVELOPMENT OF MANAGEMENTScientific Management
–Frederic Taylor’s 4 principles of management–Develop individual’s work–Scientifically select, train and develop the worker–Heartily cooperate with the workers–Divide work and responsibility equally between managers and workers–Improve production efficiency through work studies, tools, economic incentives
10/5/2010 HSA 171(BA)
Theories of Management
HISTORICAL DEVELOPMENT OF MANAGEMENT
General Theories Of AdministrationHenri Fayol identified 14 principles
– Division of work
– Authority
– Discipline
– Unity of command
– Unity of direction
– Subordination of individual interest
– Remuneration
10/5/2010 HSA 171(BA)
Theories of Management
HISTORICAL DEVELOPMENT OF MANAGEMENT
General Theories Of AdministrationHenri Fayol identified 14 principles
– Centralization
– Scalar chain
– Order
– Equity
– Stability of tenure
– Initiative
– Esprit groups
10/5/2010 HSA 171(BA)
Theories of Management
Henri Fayol identified:
All Manager Perform 5 Functions:
•Plan
•Organize
•Command
•Coordinate
•control Esprit groups
10/5/2010 HSA 171(BA)
MAX WEBER
• An ideal Bureaucracy based on rational –legal authority systems– Division of labor:
• To secure resources and support
• To inspire confidence and trust– Authority hierarchy
– Formal rules and regulation
– Impersonality
– Career orientation
10/5/2010 HSA 171(BA)
Theories of Management
Elton Mayo: Hawthorne studies and human relations
Elton Mayo's experiments showed an increase in worker productivity
10/5/2010 HSA 171(BA)
Theories of Management
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