Kingdom of Saudi ArabiaMinistry of Higher educationKing Abdul-Aziz University

Faculty of Economics & Administration

10/5/2010 HSA 171(BA)

COURSE TITLE: Health Services Administration

CODE/NO: HSA 171

GROUP: BA

BY: AMEERAH MN. QATTAN

Applying Administration Concepts and Theories in Health

Organization

10/5/2010

Theories of Management

• Scientific management and Frank W. Taylor

• Henry Gantt and Gantt Chart

• Frank and Lillian Gilbreth: Work measurement and time study

• Henri Fayol: administrative principle

• Elton Mayo: Hawthorne studies and human relations

• Contingency approach: style depends on situation variables

• Theories X and Y and theories Z

• Management science and global management

10/5/2010 HSA 171(BA)

Theories of Management

HISTORICAL DEVELOPMENT OF MANAGEMENT

• Scientific Management

• General Theories Of Administration

10/5/2010 HSA 171(BA)

Theories of Management

HISTORICAL DEVELOPMENT OF MANAGEMENTScientific Management

–Frederic Taylor’s 4 principles of management–Develop individual’s work–Scientifically select, train and develop the worker–Heartily cooperate with the workers–Divide work and responsibility equally between managers and workers–Improve production efficiency through work studies, tools, economic incentives

10/5/2010 HSA 171(BA)

Theories of Management

HISTORICAL DEVELOPMENT OF MANAGEMENT

General Theories Of AdministrationHenri Fayol identified 14 principles

– Division of work

– Authority

– Discipline

– Unity of command

– Unity of direction

– Subordination of individual interest

– Remuneration

10/5/2010 HSA 171(BA)

Theories of Management

HISTORICAL DEVELOPMENT OF MANAGEMENT

General Theories Of AdministrationHenri Fayol identified 14 principles

– Centralization

– Scalar chain

– Order

– Equity

– Stability of tenure

– Initiative

– Esprit groups

10/5/2010 HSA 171(BA)

Theories of Management

Henri Fayol identified:

All Manager Perform 5 Functions:

•Plan

•Organize

•Command

•Coordinate

•control Esprit groups

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MAX WEBER

• An ideal Bureaucracy based on rational –legal authority systems– Division of labor:

• To secure resources and support

• To inspire confidence and trust– Authority hierarchy

– Formal rules and regulation

– Impersonality

– Career orientation

10/5/2010 HSA 171(BA)

Theories of Management

Elton Mayo: Hawthorne studies and human relations

Elton Mayo's experiments showed an increase in worker productivity

10/5/2010 HSA 171(BA)

Theories of Management

QuestionsQuestions

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Thank youThank you

10/5/2010 HSA 171(BA)