Innovative Models Innovative Models in Ein E--GovernanceGovernance
ChiaChia--Sheng Chang, Ph. D.Sheng Chang, Ph. D.
Commissioner, Department of Information TechnologyCommissioner, Department of Information TechnologyTaipei City GovernmentTaipei City Government
Framework of EFramework of E--GovernmentGovernment
Six Pillars of Connected GovernmentSix Pillars of Connected Government
Core ConceptsCore Concepts
UIUI--Taipei 2010Taipei 2010Ubiquitous & Intelligent Ubiquitous & Intelligent
ee--GovermentGovermentMunicipalMunicipal Services & Services &
EfficiencyEfficiency
ee--CommunityCommunityVital & Vital &
Friendly City Friendly City
ee--LifeLifeConvenient Living Convenient Living
ApplicationsApplications
Strategies of UIStrategies of UI--Taipei (2007~2010)Taipei (2007~2010)
Wireless TaipeiWireless Taipei
APAP
Period Period Areas Covered Areas Covered Population Population Coverage Rate Coverage Rate
Phase I Phase I 09/200409/2004 30 MRT Stations 30 MRT Stations 2020%%
Phase II Phase II 02/200502/2005 MRT Stations and MRT Stations and the City Centerthe City Center
5050%%
Phase III Phase III 01/200601/2006 All key areas All key areas 9090%%
Population Coverage Rate: 90%
Number of Access Points: 4,200
Wireless Schools: 100%
Map of Taipei Amusement (MOTA) Map of Taipei Amusement (MOTA)
Taipei TelecareTaipei Telecare
Telecare for Patients with
Chronic Disease
Local Directory on Living Resources
Advisory Services on Preventive Healthcare
Medical Care & Social
Welfare Referral Services
Self-administered
Health Management
Taipei City Hospital Telecare Call Center
1999 Citizen Hotline 1999 Citizen Hotline
Phase IPhase I Phase IIPhase II Phase IIIPhase III
Integrate 4 representative phone numbers into 1999 Provide basic call center services
July 2008 (60 lines)
Integrate 16 toll-free and 2 special
lines
Provide enhanced call center services
1999 becomes the integrated service center
Provide full functional call services
Nov. 2004 (31 lines)
Intelligent Transportation System Intelligent Transportation System
Mobile ServicesMobile Services
EasyCardEasyCard
EasyCard chips embedded in watches, cell phones, cell phone straps, etc.
18 million cards issued
Classroom of the Future
Thank You!Thank You!
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